Relaxing location, well maintained and friendly staff, what more could you ask for?
David
2024 年 1 月入住 1 晚
10/10 超赞
David
与配偶出行
2024 年 1 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely place to stay with a great staff! We spent 4 nights here and were more than satisfied.
David
2024 年 1 月入住 3 晚
6/10 一般
Raj
2024 年 1 月 19 日
Raj
2024 年 1 月入住 1 晚
6/10 一般
Joseph
2023 年 12 月 26 日
Joseph
2023 年 12 月入住 1 晚
8/10 还可以
Piyush
与家人及幼儿出行
2023 年 12 月 25 日
满意:清洁度、员工和服务、服务设施
The route to reaach the property was too off. Consider last 500 m as driving on rocks. Property should try tp fix it as they will be major beneficiary. Staff tried to help - 1 guy was good at english, others below average - The confusion went to extent that the lady at counter said that pinnavella elephant orphanage is only 4 km away, which is not true. I only contacted this guy at reception for everything post this incident.
Overall , staff did try to help for everything they could do in their limits.
Piyush
2023 年 12 月入住 1 晚
4/10 很差
Dominic
与家人出行
2023 年 12 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Apparently they just opened after being closed for 3 years. They gave us at first a dirty stinky room after a big scene and complaint we finally got the room we booked. Staff barely speaks English. Food choice is very limited, buffet for SriLankan standard is very poor. They tried to force us a Xmas dinner at 40 dollar a person but quality of kitchen is poor, also for the breakfast, no yoghurts. The road towards the place is a disaster and very difficult to reach. Overall poor experience for a so called luxury hotel.
Dominic
2023 年 12 月入住 2 晚
8/10 还可以
Chelvy
与家人出行
2023 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
Chelvy
10/10 超赞
真实旅客
团体旅客
2019 年 8 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
You have to drive down a remote, drive road to arrive at the hotel but once you do paradise emerges. It is so beautiful and serene.