Exceptional service, something that is hard to come by these days in local hotels.
A hotel that also keeps up with the times… there’s a Smart TV in the room which was amazing, in room dining can be ordered through your cellphone (amazing), what more could one ask for?
Service was also fantastic at the Copper restaurant with a wide selection of breakfast options.
Only disappointment was The Firerroom restaurant. Was too noisy and busy, service wasn’t great and food was expensive but didn’t live up to price.
Well done to the hotel for the fantastic up keep, great service and comfort. I will definitely be coming back soon!
Yurisha
2024 年 5 月入住 1 晚
10/10 超赞
Persi
2024 年 4 月 15 日
Persi
2024 年 4 月入住 1 晚
6/10 一般
K
与家人出行
2024 年 3 月 31 日
满意:客房舒适度,住宿条件和设施
Average
Hi thank you 🙏.
The service at the restaurant was outstanding as well as the access gates to Zimbali. However housekeeping fell short of expectations. Room wasn't properly cleaned and the amenities not replenished. We returned to our room after 10pm on Saturday to a room smelling of damp. The dstv didn't work properly in both rooms. We reported it. It remained unresolved until we checked out.
So the quality of the hotel service doesn't match the star rating which is unfortunate.
K
2024 年 3 月入住 2 晚
10/10 超赞
Geoff
2024 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Geoff
2024 年 2 月入住 1 晚
10/10 超赞
SD
2024 年 2 月 13 日
SD
2024 年 2 月入住 4 晚
10/10 超赞
Michael
2024 年 2 月 2 日
Michael
2024 年 1 月入住 1 晚
10/10 超赞
Thembelihle
与家人及幼儿出行
2024 年 1 月 18 日
满意:住宿条件和设施,服务设施
Enjoyed staying here my family loved it, the only issue was the entrance at the gate with the codes.
Thembelihle
2024 年 1 月入住 1 晚
10/10 超赞
Blayde
2023 年 12 月 13 日
Blayde
2023 年 12 月入住 1 晚
10/10 超赞
Shafeeq
2023 年 11 月 5 日
Shafeeq
2023 年 11 月入住 1 晚
8/10 还可以
Michael
与家人出行
2023 年 9 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast and golf is good.
Michael
2023 年 9 月入住 4 晚
8/10 还可以
Clive
2023 年 7 月 1 日
Clive
2023 年 6 月入住 3 晚
10/10 超赞
Barry
2023 年 6 月 15 日
Barry
2023 年 6 月入住 1 晚
10/10 超赞
Praneal
2023 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Praneal
2023 年 3 月入住 1 晚
10/10 超赞
Cebo
2023 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cebo
2023 年 3 月入住 2 晚
10/10 超赞
Brinn
与配偶出行
2023 年 3 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
From start to finish everything was outstanding!
Brinn
8/10 还可以
Wiseman
2022 年 12 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wiseman
2022 年 12 月入住 1 晚
10/10 超赞
Connie
2022 年 4 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Connie
2022 年 4 月入住 2 晚
6/10 一般
Jamie
与家人出行
2022 年 1 月 26 日
满意:清洁度、服务设施、住宿条件和设施
Access to the property was an issue. The property is in a gated community however there seems to be little or no communication with the security who initially refused me entry even after showing the booking. The security was less than helpful. After 20 minutes arguing at the gate I finally manage to access- not a good start. The property itself is spectacular with friendly staff
Jamie
2022 年 1 月入住 2 晚
6/10 一般
Sarah E
2022 年 1 月 17 日
满意:清洁度
stay at the Capital
Check in started well then I handed in my debit card for
an imprint to cover extra bills
Ordered room service good food then the 2nd time
I ordered a meal I \was told by the room service waiter that
I had no credit I was told by the young Lady at reception
oh we assumed that you would pay each time with
cash of credit card insufficient public relations training
she did bring the machine up to my room and offered an apology which was accepted
I understand that fraud happens quite a lot in South Africa and elsewhere the whole situation could to have been handled better if staff were taught to think a little bit more out of the box
Breakfast were very varied and staff very helpful but
being asked 3 times is everything okay over the top