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关于巴赛隆纳卡斯特尔德费尔斯宜必思酒店的点评

2 out of 5
巴赛隆纳卡斯特尔德费尔斯宜必思酒店
Passeig del Ferrocarril, 342, Castelldefels

点评

8.4

很好

10 分 - 超赞。246 条好评，共有 639 条点评" "
8 分 - 还可以。275 条好评，共有 639 条点评" "
6 分 - 一般。78 条好评，共有 639 条点评" "
4 分 - 很差。23 条好评，共有 639 条点评" "
2 分 - 糟糕。17 条好评，共有 639 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Wai Kuen

2019 年 11 月入住 1 晚

8/10 还可以

YUNG FA

满意：清洁度、员工和服务、住宿条件和设施
飯店對面就是很大的MALL, 超市物價很便宜.
從機場內搭Renfe火車, 座一站就可下車, 轉乘, 往Castelldefels方向的列車, 在站名叫Castelldefels的地方下車(大概三站左右), 走個十分鐘就到此飯店. 從飯店搭TAXI到機場需29歐元. 飯店對面就是很大的MALL, 左鄰右舍都是商場, 家樂福是其中之一.
2018 年 11 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 10 月入住 1 晚

10/10 超赞

SIU CHEONG JAMES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recommend
5 minutes walk to train station. Nearby to have great shopping mall. Many good resturants around train station.
2017 年 9 月入住 3 晚

10/10 超赞

Wei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很好

10/10 超赞

may，hk

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
near shopping centre, and staff are very helpful
facilities are ok, staff are friendly and helpful, near shopping mall, free parking

8/10 还可以

may，hk

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
near shopping mall, convenient
great experience, free parking, clean and comfortable.

10/10 超赞

chihkai

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
方便乾淨的飯店
櫃檯人員親切，笑容可愛，房間整潔明亮，浴室只有，浴踏巾，衛生紙，全身潔乳，膠杯 旁邊就有大賣場，購物商城，L99機場巴士。

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

Yookyung

与家人出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
No fridge, no coffee port, no water cup, just heater or just airconditioning working,no microwave,etc, but hotel fee is high. I was disappointed. IVIS hotel is famous hotel chain business, but this hotel is poor.
2024 年 4 月入住 6 晚
Eva 于 2024 年 5 月 23 日 的回复
Dear Yookyung,Thank you for taking time to share your feedback. We are sorry to hear that your experiences did not meet your expectations. Please, note that amenities such as refrigerator, coffee machine and microwave were not included in the room description on our website as included. We are always available to answer any questions before you make reservation.Regarding the paper cups, we do not place them in the rooms as part of our commitment to reduce single use plastics and fighting pollution, but they are available at reception.We appreciate your comments and hope to improve your experience in the future.Sincerely,

6/10 一般

Keyla

团体旅客
满意：清洁度、服务设施、住宿条件和设施
No me gustó la atención
2024 年 5 月入住 3 晚
Eva M 于 2024 年 5 月 23 日 的回复
Estimada Keyla,Agradecemos sinceramente que haya tomado el tiempo para completar nuestra encuesta de satisfacción. Valoramos mucho su opinión y lamentamos profundamente que la atención recibida no haya estado a la altura de sus expectativas.Esto no refleja los estándares de calidad y servicio que nos esforzamos por mantener en nuestros equipo de trabajo. Tenga por seguro que analizaremos detenidamente su experiencia para identificar las áreas de mejora necesarias.Le pedimos disculpas por cualquier inconveniente que esto haya podido causarle y le agradecemos nuevametne por ayudarnos a mejorar. Si tiene más comentarios o sugerencias no dude en contactarnos.Un cordial saludo,

8/10 还可以

Marlene

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff at this hotel are super. They are friendly and helpful. The food is basic in the restaurant, but adequate...I was just on a long airport layover. The night desk guy helped me call a taxi at 3 am. I would have been sunk without his help since my app refused to work. The only thing I didn't like about this place was it was so hot in the room I couldn't sleep. The lobby was hot too. Not sure what was going on with that, as it wasn't hot outside. I didn't have breakfast there because I left so early, so I can't rate that.
2024 年 4 月入住 1 晚

10/10 超赞

Alan Esteban

2024 年 3 月入住 6 晚

10/10 超赞

Silas M

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Incrível atendimento
Foi incrível, ótimo atendimento
2024 年 2 月入住 1 晚
Aitana V. 于 2024 年 3 月 3 日 的回复
Prezado Silas.Muito obrigado por suas palavras, é um prazer saber que nossos hóspedes saem com uma boa experiência em nosso hotel. Esperamos vê-lo novamente em breve.Atenciosamente,

10/10 超赞

Rafa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

dipika

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Minna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Siisti ja rauhallinen, hyvä yhden yön nukkumiseen lentokentän lähellä. Erittäin hyvä sänky.
2024 年 1 月入住 1 晚

4/10 很差

????

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 9 晚
Aitana V. 于 2024 年 2 月 13 日 的回复
Estimado cliente.En primer lugar, le agradecemos el tiempo tomado para valorarnos. Lamentamos que su experiencia con nosotros no fuese satisfactoria, nos habría encantado que compartiese con nosotros las razones de su desencanto, le habríamos intentado ayudar en todo lo posible, siempre estamos encantados de intentar mejorar la experiencia de nuestros clientes.Esperamos que podamos mejorar su vivencia en la próxima ocasión.Atentamente,

10/10 超赞

Tubalcain

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Aitana V. 于 2024 年 2 月 13 日 的回复
Estimado cliente.La agradecemos enormemente su valoración. Esperamos volver a verle pronto.Atentamente,

10/10 超赞

Yvonne

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy cómoda la habitación, y el hotel tiene muy buena ubicación cerca de todo del tren, bus...
2023 年 12 月入住 1 晚

8/10 还可以

Dilson

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good

8/10 还可以

david

2023 年 12 月入住 1 晚

10/10 超赞

mark

满意：清洁度、员工和服务、住宿条件和设施
Very comfortable
2023 年 11 月入住 1 晚

8/10 还可以

jose luis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚

10/10 超赞

Andre

满意：清洁度、员工和服务、住宿条件和设施
Its a bit far from Barcelona. But easy to get the train to the city centre (just 30 min).
2023 年 11 月入住 4 晚
Aitana V. 于 2023 年 11 月 19 日 的回复
Dear Andre,We are pleased to hear that you enjoyed your stay at Ibis Castelldefels. We hope to see you again soon, you are always welcome.Sincerely,

8/10 还可以

Ray

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Frequent visitor
Stayed here several times very convenient for airport, shopping mall and beach 1km away can be walked in 15minutes Rooms and bed comfortable and continental breakfast constantly refilled. Staff always friendly - free parking across street and always spaces available
2023 年 11 月入住 3 晚

10/10 超赞

Juan Diego

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lugar para descansar en la noche.
Una excelente opción para descansar de tanto qué conocer en Barcelona, parece un poco lejos, pero sólo debes tomar un tren de 30 minutos y estás en la ciudad
2023 年 10 月入住 3 晚

10/10 超赞

Gabriele

满意：清洁度、员工和服务、服务设施、住宿条件和设施
...
2023 年 10 月入住 10 晚
Aitana V. 于 2023 年 11 月 14 日 的回复
Estimada Gabrielle.Muchísimas gracias por su evaluación. Esperamos verte pronto en nuestro hotel.Gracias y un saludo,

8/10 还可以

Richard

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I booked this hotel due to its proximity to the airport. I wasn't really expecting much but it proved to be a better location than I had expected. It's a 12min walk from the train station which is about 25mins to the airport. Very close is a very modern shopping centre. Also, a pleasant 25min walk alongside the Olympic rowing lake to the beach. You are probably not going to book a long stay there but for short break near the airport it has a lot going for it.
2023 年 10 月入住 1 晚

8/10 还可以

Michael，Grand Falls- Windsor

Close to shopping Friendly helpful staff Quiet at night
2023 年 10 月入住 1 晚

10/10 超赞

Merve Nazli

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚

10/10 超赞

Alain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
L'excellence
C'est la 5e ou 6e fois que nous séjournons dans cet hôtel. Tout est parfait, le personnel charmant, le quartier avec un immense parking gratuit à 100m, le confort, le lit fait tous les jours.
2023 年 9 月入住 2 晚
Aitana V. 于 2023 年 11 月 19 日 的回复
Cher Alain.Merci beaucoup pour votre commentaire ! Nous apprécions vraiment les commentaires comme le vôtre, pour nous il est essentiel de savoir que nos efforts sont efficaces, et encore plus avec des clients réguliers comme vous.Nous espérons vous revoir bientôt.Cordialement.

4/10 很差

Muharrem

满意：员工和服务
不满意：客房舒适度
Nii wieder
Das erste Zimmer hatte einen Geruch und wurde ausgetauscht, das Bett im zweiten Zimmer war sehr schlecht ausgestattet, was dazu führte, dass wir teure und unangenehme Nächte mit minderwertigen Materialien verbringen mussten. Ibis braucht eine komplette Renovierung, nicht nur die Farbe
2023 年 9 月入住 2 晚

10/10 超赞

Yassir

2023 年 9 月入住 1 晚

10/10 超赞

Refik

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Alles super
2023 年 9 月入住 4 晚

10/10 超赞

franco

2023 年 9 月入住 1 晚

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
ok
2023 年 8 月入住 7 晚

6/10 一般

David

满意：员工和服务，清洁度
不满意：客房舒适度
Bargain hotel near the Barcelona airport
The hotel has positives and negatives, as expected for a 2-star hotel. The positives were as follows: reasonably priced (which included a breakfast), close to Barcelona airport, friendly and helpful staff, free off-site parking (very close by), clean, and nearby places for reasonably priced food. Negatives - room was small and austere, room was very warm, the air conditioning did not function well, hard to find, and no shuttle to the Barcelona airport (despite being very close to the airport). My wife and I would not stay here, again. For us, a few extra euros for a larger and nicer room and a shuttle to the airport would be worth the expense, relative to our experience here.
2023 年 8 月入住 1 晚

2/10 糟糕

Amrit

2023 年 8 月入住 1 晚

10/10 超赞

Rafaela

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Atendimento nota 100
Localização muito boa, vários mercados pertos e um ótimo shopping em frente. Muito rápido para chegar a Barcelona de carro ou de ônibus uns 20 minutos. O diferencial do hotel são as pessoas, muito queridas e atenciosas. Meu filho chegou falando que gosta do pokemom, no outro dia fizeram uma surpresa pra ele, deixaram no quarto um bilhete e várias cartinhas e álbum do pokemom, meu filho simplesmente amou e nós também. Uma gentileza que nem em hotéis 5 estrelas vemos. O café da banha tb é bom, não tem muita fartura mas tudo muito organizado. Recomendo
2023 年 7 月入住 6 晚

8/10 还可以

Sven E.

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was good
2023 年 8 月入住 1 晚
Laura B. 于 2023 年 8 月 30 日 的回复
Dear Sven,We very much appreciate your comments regarding your stay at the ibis Barcelona Castelldefels. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 还可以

Stephen

2023 年 7 月入住 3 晚
Eva M. 于 2023 年 7 月 24 日 的回复
Dear Stephen,Thank you very much for taking the time to answer our satisfaction survey.We are very pleased that you enjoyed your stay with us. It is a pleasure to have guests as nice as you at the hotel.We look forward to welcoming you soon.

8/10 还可以

Jose

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Great location for business int he area
2023 年 7 月入住 2 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Dear Jose,Thank you very much for appreciating her stay with us. It is a pleasure to know that her stay was so good. We hope to have you back at ibis Castelldefels soon.Best regards,

10/10 超赞

Christina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very friendly and helpful safe. Right next to a shopping mall.
2023 年 6 月入住 13 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Dear Christina,Thank you very much for appreciating her stay with us. It is a pleasure to know that her stay was unbeatable. We hope to have you back at ibis Castelldefels soon.Best regards,

2/10 糟糕

marie

2023 年 6 月入住 2 晚
Eva M. 于 2023 年 7 月 28 日 的回复
Estimada Marie,Muchas gracias por responder nuestra encuesta de satisfacción.Lamentamos muchísimo no haber cumplido sus expectativas en el hotel. Nos hubiera encantado saber qué ha pasado para tener tan mala valoración para poder analizar el problema.Le deseamos que tenga un buen día y le mandamos un cordial saludo.

10/10 超赞

Annie

满意：清洁度、员工和服务、住宿条件和设施
Convenient location and walkable
2023 年 6 月入住 4 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Dear Annie,Thank you very much for appreciating her stay with us. It is a pleasure to know that her stay was unbeatable. We hope to have you back at ibis Castelldefels soon.Best regards,

10/10 超赞

Dominique

满意：清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 1 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Estimada Dominique,Muchas gracias por valorar su estancia con nosotros, nos alegra saber que su experiencia fue inmejorable.Esperamos poder tenerla pronto de vuelta en nuestro hotel para seguir complaciéndola lo máximo posible.Atentamente,

8/10 还可以

Jaqueline

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Estimada Jaqueline,Muchas gracias por valorar su estancia con nosotros. Es un placer saber que su estancia fue muy positiva. Esperamos tenerla pronto de vuelta en ibis Castelldefels.Atentamente,

8/10 还可以

Margaret，HIGH POINT

与家人出行
满意：员工和服务，清洁度
The "pod bathroom" was interesting and simple. The staff was positive and helpful when approached.
2023 年 6 月入住 1 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Dear Margaret,Thank you very much for appreciating her stay with us. We take note of everything that can be improved, as we always try to learn from each comment. We hope to have you back at ibis Castelldefels soon.Best regards,

8/10 还可以

Elvis

满意：员工和服务，清洁度
Bom
2023 年 6 月入住 1 晚
Laura B. 于 2023 年 7 月 25 日 的回复
Caro Elvis,Muito obrigado por avaliar sua estada em nosso hotel de forma tão positiva.Esperamos tê-lo de volta em breve.Cordialmente,