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关于奥瑞格模里西斯海滩度假村的点评

5 out of 5
奥瑞格模里西斯海滩度假村

点评

8.4

很好

10 分 - 超赞。135 条好评，共有 270 条点评" "
8 分 - 还可以。84 条好评，共有 270 条点评" "
6 分 - 一般。25 条好评，共有 270 条点评" "
4 分 - 很差。20 条好评，共有 270 条点评" "
2 分 - 糟糕。6 条好评，共有 270 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

guangyong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
休闲度假好酒店
酒店很不错，独立区域，海滩很漂亮，可以浮潜，透明玻璃船，很多项目可以选择。适合休假。要说不足就是周边出去比较远，酒店内的餐厅不是很习惯。还有中文服务员。
General Manager 于 2017 年 1 月 30 日 的回复
Dear guangyong, We are pleased you enjoyed your stay and in particular the service from our Chinese Guest Relations. We hope to welcome you back one day With best wishes Pieter van der Hoeven General Manager

4/10 很差

LIN

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通不方便
下次不会在好订网订房了，非常不满意。预定两间家庭套房，网站上显示最多可以住4人，去到酒店，酒店说不能住4成人，经商讨后，说可以让我们入住，但只提供2位成人的早餐，多出的2位成人一定要补交早餐费用，早餐费用是一个人90欧元，不补交这早餐费用就不给入住，简直是强盗一样，太令人气愤啦，对这个Hotels网站和这个酒店的服务太令人失望啦，绝对不会再来了。
General Manager 于 2016 年 12 月 8 日 的回复
Dear Valued Guest, We are sorry that you did not raise these issues with our Chinese Guest Relations Officer while with us so we could have resolved any misunderstandings. We are sorry your holiday was not to your expectations. With apologies Pieter van der Hoeven General Manager

8/10 还可以

Kiroro，China

满意：员工和服务、住宿条件和设施、客房舒适度
Confortable hotel
The location is good with very nice beach. The sea is clean. Many on sea activities are free. The breakfast is excellent. Frederica natural reserve is very close. The service at bluebar is very slow. The food is expensive. The bed smells bad.

6/10 一般

Joan，Taiwan

不满意：清洁度、员工和服务、住宿条件和设施
名不符實
Only the price is five stars, all the meals and the facilities are like three stars. Plus, the cup they offer in the room are all dirty one.

6/10 一般

Jeff

满意：清洁度、员工和服务、服务设施
不满意：住宿条件和设施
The staff are very friendly and helpful. The bedrooms were very nice and clean. The half board food is average at best. The property itself really needs a lot of maintenance and repair. The patio chairs are vinyl and they painted them with black paint that comes off on your cloths. This property is well past its prime…..
2024 年 4 月入住 2 晚
Management 于 2024 年 4 月 23 日 的回复
Dear Jeff,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness of our bedrooms. However, we're sorry to learn of your disappointment with our half board food and the maintenance of our property. Your comments are important to us, and we'll address these issues with our team to make necessary improvements. We appreciate your honesty and hope to have the opportunity to welcome you back in the future with an enhanced experience.With regards,Management team

4/10 很差

Yohan

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Dirty especially in the restaurant area! The cutlery and the table were dirty. The hotel needs a deep refurbishment! I stayed there before covid and it was amazing. Needs to step up as competition are far better in Mauritius.
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 23 日 的回复
Dear Yohan,Thank you for sharing your feedback with us. We're truly sorry to hear about your disappointing experience, especially regarding the cleanliness of our restaurant area. This does not meet our standards, and we apologize for any inconvenience it caused. Your comments are invaluable to us, and we'll be addressing them with our team to ensure improvements are made promptly. We understand your concerns about the need for refurbishment, and we're actively working on enhancing our property to better meet the expectations of our guests. We appreciate your loyalty and hope to have the opportunity to regain your trust in the future.With regards,Management

10/10 超赞

Tarunashree

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, however the access was a bit tricky. We reached there in the night and the maps were inaccurate. Staff were very friendly and organized a great Easter egg hunt for kids. Food options can be better and this was mentioned by other guests too. The beach, pool and surrounding area was fantastic, and this is a great base to explore the south of Mauritius.
2024 年 3 月入住 3 晚
Management 于 2024 年 4 月 15 日 的回复
Dear Tarunashree,Thank you for taking the time to share your feedback with us! We're delighted that you appreciated our great location, although we apologize for any difficulty you encountered with access, especially at night. We're glad to hear that our staff made your stay enjoyable and that your kids had fun with the Easter egg hunt. Your comments about food options are noted, and we'll certainly work on enhancing our offerings based on guest feedback. It's fantastic to know that you enjoyed our beach, pool, and surrounding area, and we're delighted to be considered a great base for exploring the south of Mauritius. We hope to welcome you back soon for another memorable stay!Warm regards,Management

4/10 很差

Hugo

与配偶出行
满意：员工和服务
不满意：住宿条件和设施，服务设施
Before listing those areas where the hotel fell short, its worth mentioning that the staff were very friendly and always tried and help wherever possible. Aside from the pleasant staff, I'm afraid we certainly didn't have an enjoyable stay. This may well be a good resort for families as there is a big pool with activities and loud music but not for those looking to relax. Outrigger is listed as a five star resort. This is definitely not the case - more like three star...especially when compared to other truly five star hotels we visited on the island. There are a number of areas which definitely need highlighting (in no particular order): 1) The food in the main buffet restaurant is of a very poor quality, often defrosted and certainly not fresh. 2) The service at the restaurant is chaotic. Lots of staff running around with no clear system. 3) Main dining hall feels more like a school canteen. 4) There is a restaurant where you can pay extra and the food is better, but service still lacking and often small portion sizes. 5) The beach hut (by the main pool) serves substandard food for a 5* hotel (expect only burgers and pizzas). 6) We ordered two strawberry daquiris and were served iced strawberry from the slush puppy machine. The barman said he could just 'add rum' if we wanted a daquiri! Unacceptable. 7) Rooms were ok, good size but v small tv and nothing in the mini fridge 8) You'll need a car, remote part of the island! 9) Hotel still under renovation
2024 年 3 月入住 7 晚
Management 于 2024 年 4 月 8 日 的回复
Dear Hugo,Thank you for taking the time to share your feedback with us. We are happy to hear that you found our staff to be friendly and accommodating during your stay.However, we're truly sorry to learn that your overall experience did not meet your expectations. Your feedback is invaluable to us as we continuously strive to improve our services.Please rest assured that we take your comments seriously, and we will address each of the concerns you've raised with our management team. We sincerely apologize for any inconvenience you may have experienced during your time with us.We hope that you'll consider giving us another chance in the future to provide you with the exceptional experience that we aim to deliver to all our guests.Warm regards,Management

8/10 还可以

Sandeep

与配偶出行
满意：住宿条件和设施，员工和服务
This is a nice resort for those who want a nice experience, whilst having the flexibility of meal plans, facilities and location. The staff were really helpful and always had a smile!! They teied their utmost best to make sure you had a great stay, and if it did go wrong, they were quick to reaolve things in the best way possible. Food quality was really good, however at times it did get repetitive. This was reailved again by a fdw simple request, which the staff were more than happy to help with. This extends to the dinner aswell. The buffet has theme nights for cuisines, thus avoiding repetition on mains and salads. However desserts were generic and much tye same theoughout. It would've been even better if the desserts followed the theme also. But, this could be due to wastage and other more relevant reasons, hence wasn't a big deal for my wife & I. Some staff were incredible - Dinson (manager), diksha (receptionist), Lukhoo (chef), Sheetal (buffet assistant, John & the other waiters/waitresses were really amazing in helping us with our dietary needs, and Lukhoo especially is an incredibly gifted chef! Room cleaning was decent, with the odd time we had to request something. The rooms themselves could've been better if the doors were properly sealed. We used to find ants and the odd gecko which decided to make its home inside ours. Overall, my wife & I had a great stay at the Outrigger and we would certainly consider returning.
2024 年 3 月入住 9 晚

8/10 还可以

Ashley

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
The property is amazing, unfortunately there’s not much around.
2024 年 3 月入住 5 晚

10/10 超赞

Emmanuel

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
En tant que client ayant séjourné dans cet hôtel bord de mer, je peux dire que mon séjour a été parfait à tous égards. L'hôtel a tout ce qu'il faut pour passer des vacances exceptionnelles au bord de la plage. Le service était impeccable, chaque membre du personnel était extrêmement serviable et sympathique, répondant à tous nos besoins avec promptitude et professionnalisme. Ils ont vraiment fait l'effort supplémentaire pour rendre notre séjour inoubliable. La piscine était magnifique, propre et bien entretenue, entourée de chaises longues confortables et des parasols. Nous avons passé des moments de détente dans l'eau pendant des heures et profité du beau temps. La nourriture était délicieuse, chaque repas était préparé avec soin et de manière savoureuse. Le restaurant principal offrait une grande variété de plats locaux et internationaux, pour satisfaire tous les goûts. Nous avons également apprécié les cocktails dans le bar au bord de la plage, sirotant un verre en admirant la vue magnifique de la mer. Enfin, le personnel de l'hôtel était incroyablement attentionné et prévenant, prêt à aider à tout moment. Ils ont fait de leur mieux pour accueillir toutes nos demandes, y compris les transferts et les réservations de restaurants locaux. Dans l'ensemble, je recommanderais vivement cet hôtel bord de mer à tous les voyageurs souhaitant passer des vacances de rêve. Tout était parfait, de la nourriture au service en passant par la piscine et le personnel. Nous sommes impati
2024 年 3 月入住 5 晚

8/10 还可以

romain

与家人出行
满意：员工和服务，清洁度
Très bon accueil Belle chambre avec superbe vue Dommage que les travaux en cours n aient pas été mentionné lors de la réservation Passage en all inclusive mais rien pour le goûter ( glaces, crêpes etc), buffet du soir sans saveur, Restaurant du soir très bon Plage non nettoyée Bon séjour dans l ensemble
2024 年 2 月入住 7 晚

10/10 超赞

Akrum

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2024 年 3 月入住 1 晚

4/10 很差

Leena

与家人及幼儿出行, 与家人出行, 团体旅客
不满意：清洁度、服务设施、住宿条件和设施
Personel non flexible a mes attentes, cancrelat retrouvé en chambre dans mon lit a 5h du matin.
2024 年 2 月入住 1 晚

8/10 还可以

Guillaume

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Personnel, très attentionné. Notre vol ayant été retardé, nous avions eu l agréable surprise d avoir des plateaux repas en chambre. Le petit déjeuner est top.
Vinesh 于 2024 年 2 月 8 日 的回复
Dear Guillaume,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the food platter and the breakfast.We hope to welcome you back soon for another memorable stay and thank you for choosing us for your accommodation needs.Warm regardsManagement

4/10 很差

Emmanouil

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not a 5* hotel
This place could have been 5* but long time ago. I stayed at 4 different hotels during the last 20 days, and this was on the edge of a 3-4* star. Rooms need renovation. Some pictures attached. Service mediocre, one poor guy for all pool area all days, no beeping solution to order etc. Not fresh bread at breakfast at all days, wifi at room sometimes not working. Espresso at breakfast came from a machine (undrinkable) I can go on with more details, but as a summary, do not book if you really want a 5* experience. Some area of the resort seemed to be quite empty, or desserted, never reached the pavilion area. Spa was under renovation and in general this resort was not a good experience for us. Please put some more lights in the rooms ! ceiling lights or something !
2024 年 1 月入住 3 晚

10/10 超赞

Eryn

满意：清洁度、员工和服务、住宿条件和设施
A beautiful beach and great options for pools, especially loved Plantation Club where afternoon tea is a must. The Edgewater Restaurant is excellent and Bar Bleu good for casual meals though options limited. The spa treatments were great.
2024 年 1 月入住 1 晚
Vinesh 于 2024 年 2 月 5 日 的回复
Dear Eryn,Thank you for your delightful review! We're thrilled you enjoyed your stay with us. Your kind words motivate us to continue delivering exceptional experiences.Warm regards,Management

4/10 很差

Gianandrea

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
Camera: pioveva dal soffitto, poca pulizia, mancanza di acqua fredda in doccia/vasca. Procediamo con sostituzione camera: nuova camera sempre pulizia scarsa (lo standard evidentemente era quello) inoltre troviamo degli escrementi di topo di tanto in tanto (probabilmente c'era un ospite aggiuntivo a nostra insaputa). Il personale è molto gentile e disponibile, il problema è che sono davvero lenti e non capiscono l'inglese (abbiamo aspettato un giorno interno per un telecomando malfunzionante del condizionatore). Struttura: in generale poco manutenuta e in disordine. un vero peccato perchè gli edifici sono belli (non nuovissimi) basterebbe tenerli meglio. Ristoranti "buoni", l'Edge Water decisamente meglio ma gli orari di apertura non venivano rispettati (chiusura alle 22.00 in realtà alle 21.30 chiudevano già). Attenzione ai taxi: hanno provato a prenderci 1000RS in accordo con il personale dell'hotel (per una tratta di meno di 1 km); erano palesemente d'accordo (uno diceva una cifra e uno un'altra. Inoltre il taxi ci ha portano solo al ritorno mentre all'andata ci ha portato uno dell'hotel..insomma un po' di casino..ci hanno provato!!) Mauritius bellissima, ci torneremo ma NON qui.
2023 年 12 月入住 7 晚
Vinesh 于 2024 年 2 月 5 日 的回复
Dear Gianandrea,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you experienced during your stay, and we appreciate the opportunity to address your concerns.We deeply regret that the condition of the rooms did not meet your expectations. We have taken good note of it, and we are actively working to address any issues with the rooms to ensure a more comfortable experience for our guests in the future.Regarding the opening hours of our restaurants, we understand the importance of providing consistent service. We are currently reviewing our procedures to ensure that our published hours align with the actual operating times, and we will make the necessary adjustments to avoid any future discrepancies.We also understand the concern about taxi services. We are actively collaborating with taxi associations, who are unfortunately not directly part of the hotel, to ensure a reliable and reasonably priced service for our guests. In regards to the staff, we appreciate your kind words about their friendliness. However, we apologize for any inconvenience caused by the perceived slowness of service. We will be conducting additional training to enhance the efficiency of our team, ensuring a more prompt and attentive experience for our guests.Your feedback is invaluable to us, and we want to assure you that we take your comments seriously. We are committed to making the necessary improvements to provide a better experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve. Thank you for bringing these issues to our attention. Regards,Management.

10/10 超赞

Sanket

与配偶出行
满意：清洁度、服务设施、住宿条件和设施

10/10 超赞

Emilie Matilde

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Dejligt sted! Lidt dyrt at spise og der er ikke restauranter uden for resortet, men maden var lækker
2023 年 11 月入住 2 晚

10/10 超赞

alexandre

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bon séjour
Personnel au petit soin, buffet vraiment très bon, vue magnifique des chambres
2023 年 11 月入住 2 晚

8/10 还可以

TONG CHUN WAH Tong Shok

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely quiet hotel. Lots of greens. Staff was friendly and chatty.
2023 年 4 月入住 2 晚

10/10 超赞

Jennene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
4 restaurants, four pools, kid friendly but also great for couples. The staff are great and very courteous. Nothing is too much trouble and the spa was amazing….. beautiful place to stay. Top notch!
2023 年 3 月入住 13 晚

8/10 还可以

Laurence

满意：员工和服务
2023 年 3 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
All good
All was ok.
2023 年 1 月入住 1 晚

10/10 超赞

sijin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
사람들도 친절하고 허니문으로 갔는데 장 챙겨주셔서 즐거운 여행 되었습니다^^
2023 年 2 月入住 5 晚

8/10 还可以

Bertrand De

与家人出行
满意：员工和服务，清洁度
Très bel hôtel mais qui a vraiment besoin de rénovation. Cadre magnifique. Le repas est délicieux. Personnel très gentil mais de nombreux oublis lors des commandes.
2023 年 2 月入住 5 晚

10/10 超赞

Martin

2023 年 2 月入住 2 晚

6/10 一般

Dana

满意：清洁度

8/10 还可以

Emma Jayne

与配偶出行
满意：员工和服务，清洁度
My partner and I stayed at the Outrigger Beach Resort from mid-late January. Overall we enjoyed our time both in Mauritius and at the hotel, but there are a few things I think it is important to note about the hotel if you’re planning on staying there. 1. It didn’t feel 5* to us. Possibly when it was newly constructed it might’ve passed as one but many areas are in need of renovation and updates - from the tired rooms and bathrooms to the lobby and guest toilets. Lower your expectations before arriving. 2. It is expensive! I believe this might just be a Mauritius thing in general and not just this hotel but something to be mindful of. Food and drink aren’t cheap and more expensive than the UK. For example a soft drink (e.g. Coca Cola) is around £3.50 - £4 for a small glass. Plan extra spending money, even if you’re on an all inclusive package (there are extra charges for quite a few meals/drinks). 3. The food and drinks aren’t 5* quality. The buffet is okay, lots of choice and some good dishes but can be hit and miss and repetitive. Not worth the money in our opinion but choices outside the hotel are limited from what we could tell, although we didn’t explore the local area much due to rainy weather conditions. 4. Pack a LOT of suncream, and when you think you’ve got enough pack some more. You can buy it from the hotel shop but it will set you back £35 . 5. The beach and pool area are genuinely the best part of this hotel. If you like snorkelling you’ll be just fine with
2023 年 1 月入住 11 晚

10/10 超赞

Dane，Brooklyn

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall it was a good stay. Breakfast was good, dinner had some really good tasting options and some not so good. If I had to change one thing it would ne for the walkways to be concrete instead of sand. The walkways would get muddy and also it means you always got sand in your shoes even when dressing up for dinner.
2023 年 1 月入住 5 晚

10/10 超赞

Martin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great value for the money! Outrigger was a pleasant stay for us. We had half board and the dinners were excellent, great food! Drinks albeit a bit pricy but it’s an island.. The staff was very friendly, professional and helpful. The beach was lovely and the veiws stunning. Plenty of activities like petanque and kayaks. I read the negative reviews before choosing this hotel - which I’m glad I didn’t take any further notice on. Yes the facilities are not super updated but they are fresh and rooms are well cleaned and you don’t even think about that while you’re there because everything else is great and peaceful.

4/10 很差

Fasial

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Poor service all round and insects and lizards everywhere
2022 年 9 月入住 7 晚

10/10 超赞

Joseph

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Outrigger Experience
Very clean environment
2022 年 8 月入住 4 晚

8/10 还可以

Sarbest

与家人出行, 商务旅客
满意：员工和服务，清洁度
Fine, but could be better
Hotellet var fint , men trenger en del oppgradering av rommene. Fikk ikke en følse av at jeg var i Mauritius.
2022 年 8 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Très bien
Tout était très bien , chambre sur la plage, seul inconvénient, on ramène du sable des allées dans la chambre , surtout quand il pleut . Service excellent et tout le monde très professionnel.
2022 年 6 月入住 5 晚
cyrille carmona 于 2022 年 6 月 14 日 的回复
Dear Valued Guest, We are please to hear you had a pleasant stay and we hope to see you back once again with us very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

J W T

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Impeccable!
What a beautiful resort with top notch, friendly service, unbeatable food, excellent activities and facilities, and an incredible beach. We were taken the best care of by the staff, and especially Kunal from the Plantation Club who went out of his way to make our stay memorable, including making custom and delicious cocktails for us, and Vashil from Mercado. Thanks for the unforgettable time! We appreciated and loved being here.
2022 年 4 月入住 4 晚
cyrille carmona 于 2022 年 6 月 12 日 的回复
Dear JWT, Thank you for your praise about the resort and the experience overall. We are thrilled to hear you had a memorable stay and that Kunal and Vashil could be part of making it even more special. We hope to see you back once again very soon for more unforgettable time Warm Regards Cyrille Carmona General Manager

10/10 超赞

vicilla

2022 年 5 月入住 2 晚
cyrille carmona 于 2022 年 5 月 26 日 的回复
Dear Vicilla , Thank you for the rating and we please to hear you had a good time with us and we look forward to see you back in a near future. Warm Regards Cyrille Carmona General Manager

10/10 超赞

fawziya

2022 年 5 月入住 10 晚
cyrille carmona 于 2022 年 5 月 18 日 的回复
Dear Fawziya, We are thrilled to hear you had a pleasant stay and will look forward to see you back with us very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

ABDULMAJEED

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and suitable for family
2022 年 4 月入住 4 晚
cyrille carmona 于 2022 年 5 月 4 日 的回复
Dear Abdulmajeed, Thank you for the review and we please to hear you had a pleasant time with your family. We hope to see you all back very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

Gitte

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Es war wunderbar, das Personal sehr freundlich und hilfsbereit bei allem!
2022 年 4 月入住 4 晚
cyrille carmona 于 2022 年 5 月 10 日 的回复
Dear Gitte, Thank you for the praise and we shall look forward to see you back very soon. Warm Regards Cyrille Carmona General Manager

2/10 糟糕

Suresh

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is running down
2022 年 4 月入住 4 晚
cyrille carmona 于 2022 年 4 月 16 日 的回复
Dear Suresh, Sorry to hear you did not had the right experience and we could rectify it prior your departure. With renewed apologies Cyrille Carmona General Manager

8/10 还可以

SHARAD

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
Wonderful location
Stay was excellent and it has lot of picturesque locations with lot of resort area around.
2022 年 4 月入住 1 晚
cyrille carmona 于 2022 年 4 月 7 日 的回复
Dear Sharad, Thank you for your review we are thrilled to hear you had a pleasant stay and will look forward to see you back very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

Marjorie

与家人出行
满意：清洁度、员工和服务、客房舒适度
Séjour en famille parfait !
L’ensemble du personnel de l’hôtel est top et au petit soin ! Nous revenons d’un séjour magnifique ! La localisation de l’hôtel est top pour la découverte de l’île en voiture, la petite chambre en plus pour nos filles avec lit superposé est géniale. Les restaurants sont biens, mention spéciale à Tina pour le petit déjeuner !!! La plage, la piscine nickel. Et le kids club parfait ! Alors oui, l’hôtel manque un peu de finitions dans le détail, mais cela n’entrave en rien la qualité du séjour. Nous recommandons à 100 % !
2022 年 2 月入住 12 晚
Cyrille Carmona 于 2022 年 2 月 18 日 的回复
Dear Marjorie, We are thrilled to hear you had an enjoyable stay with us and we could make your family stay a pleasant one. We hope to see you back in a near future once again. Warm Regards Cyrille Carmona General Manager

10/10 超赞

Ines

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour exceptionnel
Séjour magnifique à l’outtrigger! Le personnel est attentionné et aux petits soins. Cadre magnifique , paradisiaque. Je recommande sans hésiter !!
2021 年 12 月入住 5 晚
Cyrille Carmona 于 2022 年 2 月 18 日 的回复
Dear Ines, We are thrilled to hear you had a pleasant stay and we could make your experience with us a pleasant one. We look forward to see you back once again very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

Tavsif

与配偶出行
满意：清洁度、员工和服务、服务设施
Notre séjour a Outrigger Resort fût merveilleux et inoubliable ! D'autant plus que nous étions en lune de miel qui restera gravés ! Voici ce que nous avons apprécies : - Le personnel et la qualité de service irréprochable - Les restaurants nous ont servit des plats gustative et gouteux avec des produits frais. - La chambre réservé (Chambre lit double avec vue sur la plage) était bien équipés. Vue très agréable avec le son de la mer. Lit confortable. La baignoire est grande. Douche avec une belle vue. Chambre discrète et confortable. - Le personnel du SPA nous à bien accueil et était à l'écoute en fonction de nos besoins et de nos attentes - Le Resort est très grand avec nombreux équipements - La piscine principal est grande, situé sur une belle vue sur la mer, avec une bonne température Au final, je peux vous garantir que vous passeriez un merveilleux séjour à Outrigger resort. La qualité et le service est conforme à un 5 étoiles !
2022 年 1 月入住 3 晚
Cyrille Carmona 于 2022 年 1 月 25 日 的回复
Dear Tavsif, Thank you for your review and praise about your stay with us. We are thrilled to hear your honeymoon will be a memorable one. Thank you as well for the praise about the spa, the restaurant and most importantly the team overall. We look forward to see you back once again soon. Kind Regards Cyrille Carmona General Manager

10/10 超赞

Sophie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was in 1 woord fantastisch! Vanaf de eerste minuut voelden wij ons daar thuis. De werknemers zijn er ontzettend behulpzaam en vriendelijk. Niks is teveel gevraagd. Is een paradijs. Wij hebben er een onvergetelijke vakantie beleefd. Wij gaan zeker nog eens terug!
2022 年 1 月入住 3 晚
Cyrille Carmona 于 2022 年 1 月 12 日 的回复
Dear Sophie, We are delighted to hear you had a pleasant stay and we will be looking forward for your next visit with us. Warm Regards Cyrille Carmona General Manager

8/10 还可以

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely Christmas Eve with great live music and breathtaking sunsets! But a bit a weird architechture, kind of castle style, with flying bats... when cloudy, feels a bit like in a vampire movie ;)
2021 年 12 月入住 4 晚
Cyrille Carmona 于 2021 年 12 月 28 日 的回复
Dear Michael, Thank you for the review and we are please to hear you enjoyed the christmas eve. We hope to see you back once again very soon. Warm Regards Cyrille Carmona General Manager

8/10 还可以

Anita

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Schönes Hotel mit perfekter Lage.
Die Lage des Hotels ist schon sehr gut. Ebenfalls ist das Hotel sehr gepflegt und sauber, der Service ist sehr gut, das Essen lecker, es hat seinen Preis. Man kann sich gut erholen und es lohnt sich, mal dort gewesen zu sein.
2021 年 12 月入住 2 晚
Cyrille Carmona 于 2021 年 12 月 21 日 的回复
Dear Anita, Thank you for your review and we are thrilled to hear you had a pleasant stay and we will look forward to see you back once again very soon. Warm Regards Cyrille Carmona General Manager

10/10 超赞

Tina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic staff :0)
We love staying at Outrigger - the place needs a bit of an update in general - new aircons in the rooms and gym - but the staff is worth everything else! Thanks to Roby, Jarvin, Hans, Xavier, Grenadine, Angelique, Shambam and the Kids Club - as long as the staff stays we will come back :0)
2021 年 11 月入住 13 晚
Cyrille Carmona 于 2021 年 12 月 15 日 的回复
Dear Tina Thank you for your review and praise we are thrilled to hear you had an enjoyable stay with us and that Roby, Jarvin, Hans, Xavier, Geraldine, Angelique, Shabnam were part of it making it even more special. We look forward to see you back very soon. Warm Regards Cyrille Carmona General Manager