I liked the excellent and friendly staff.
I didn't like that there was not a servicing of the room
on the Saturday or the Sunday.
Cecil
2024 年 2 月入住 3 晚
2/10 糟糕
Ellie
与配偶出行
2024 年 2 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Do not stay here - you would have a better time sleeping in your car.
I have stayed in some bad places in my time but this is another level of bad.
When we arrived it was evident there was some work being done in the dining area. That’s fine. Start going up the stairs to the hotel and it’s another story. Plaster coming off the walls, holes in the wall, broken lift out of action and ladies toilets out of order.
Our room…well you can see from the pictures. Black and yellow and sporous mould in the bathroom. The bathroom door was a complete state, had no handle and looked like someone had previously kicked it in.
We spoke to the hotel and they said to contact Expedia who we had booked with. Expedia were useless and said we could have £25 refund in vouchers. We had a show to go to so went out and tried to console ourselves that we were just staying for one night.
When we returned to the hotel it was unbearable. There was a function room directly underneath us with a really loud party. The base of the music was causing the whole room to vibrate! This was at 9.45am. We spoke to the hotel and Expedia. Expedia said wait 3-4 days for a response from them. The hotel said the party would be done by 10.15pm. We waited till 10.30 and it was no better and we were exhausted so decided to leave.
Do not stay here - you would have a better time sleeping in your car.
Ellie
2024 年 2 月入住 1 晚
4/10 很差
Fahim
商务旅客
2024 年 2 月 2 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
There is extensive renovation going on and the bar area is very small. Also there is no eating facilities while the renovation is going on. My window in the room would not close so it was cold at night
Fahim
2024 年 2 月入住 1 晚
10/10 超赞
John
2024 年 1 月 18 日
John
2024 年 1 月入住 1 晚
6/10 一般
Josephine
商务旅客
2024 年 1 月 17 日
不满意:住宿条件和设施,清洁度
Very comfortable bed. However the property is part way through a refurbishment which is impacting on the cleanliness of the public areas and rooms.
Josephine
2024 年 1 月入住 1 晚
2/10 糟糕
stephen
2023 年 12 月 11 日
stephen
2023 年 12 月入住 1 晚
2/10 糟糕
真实旅客
2023 年 12 月 9 日
There was no hot water and the slamming of doors was not pleasant
真实旅客
2023 年 12 月入住 1 晚
6/10 一般
Alastair
2023 年 11 月 26 日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施,清洁度
Tired but Cosy.
A tired hotel with a certain Faulty Towers charm.
Alastair
2023 年 11 月入住 1 晚
2/10 糟糕
Vikki
2023 年 11 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施
Vikki
2023 年 11 月入住 1 晚
8/10 还可以
Bernardus
与家人出行
2023 年 11 月 12 日
满意:员工和服务,清洁度
Oud maar netjes en schoon beetje gehorig personeel heel vriendlijk en behulpzaam