1)Door key was not working, went downstairs 2 times to fix it. It took 50 min then it was door itself lock was not working. This is gross.
2) did call in morning at 8:30am to clean room, they said guy coming, no one came and we went out. When came back at 7:30, no cleaning at all. Did call twice on 0 no one one picked phone not call back. I travel worldwide and never saw such a bad service in 4-5 stars hotels like Conrad.