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关于剑桥凯富套房酒店的点评

2.5 out of 5
剑桥凯富套房酒店
2936 Ocean Gtwy, Cambridge, MD

点评

8.2

很好

10 分 - 超赞。274 条好评，共有 637 条点评" "
8 分 - 还可以。203 条好评，共有 637 条点评" "
6 分 - 一般。84 条好评，共有 637 条点评" "
4 分 - 很差。46 条好评，共有 637 条点评" "
2 分 - 糟糕。30 条好评，共有 637 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

7.8/10

环保

点评

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay
2024 年 5 月入住 1 晚

10/10 超赞

Laveen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Robert D

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2024 年 5 月入住 2 晚

8/10 还可以

Tovia

带宠物出行, 商务旅客
不满意：服务设施
It was fine. I would stay again.
2024 年 5 月入住 2 晚

10/10 超赞

Kim

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and friendly staff. Hotel entrance can be bit tricky depending which direction you come from.
2024 年 5 月入住 1 晚

10/10 超赞

James

Quiet, clean, safe. Will stay here again! Great front desk service.
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Dear James, Thank you for kind words. We hope to see you again soon.

8/10 还可以

Kristin

商务旅客
满意：清洁度、员工和服务、服务设施
The staff are friendly and cleaning service does great. The problem: the walls are so thin I could hear conversations, TV and snoring!
2024 年 4 月入住 3 晚
Management 于 2024 年 4 月 25 日 的回复
Dear Kristin, Thank you for sharing your stay. Thank you for your kind words concerning the staff. I will be sharing with our staff. We hope to see you again soon.

10/10 超赞

Nia

2024 年 4 月入住 1 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施
Great
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Thank you for sharing your stay

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施
Very comfortable bed!
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Dear Maria, We are glad that you found the bed to be comfortable and got a great nights sleep. We look forward to seeing you again in the future.

8/10 还可以

Roy

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Garbage in the hallway in front of our room.
2024 年 4 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Dear Roy, Thank you sharing your stay. I will be sharing your review with the staff so that we make sure that our guests dont experience this.

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施
Muy buena
2024 年 3 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Thank you! We hope to see you again in the future.

10/10 超赞

Robert D

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the staff there always friendly
2024 年 3 月入住 2 晚
Management 于 2024 年 4 月 25 日 的回复
Thank you for the kind words about the stay. I am lucky to have a great team . We strive to make sure that each guest enjoys their stay.

8/10 还可以

Ruth

满意：清洁度、员工和服务、住宿条件和设施
Good value, clean and comfortable room
2024 年 3 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Thank you sharing your stay . We are happy to hear that you enjoyed yourself. We will be sharing your review with the staff

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Everything was professionally done.
2024 年 3 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
Dear David, Thank you for sharing your stay

8/10 还可以

Monica

满意：清洁度、员工和服务、住宿条件和设施
The room was very nice and i got a good nap for about an hour until the guests upstairs started were very noisy.
2024 年 2 月入住 1 晚
Management 于 2024 年 2 月 28 日 的回复
Dear Valued Guest, I am sorry that you experienced noise from the guest above you. The next time you stay with us we will make sure that we put you on the top floor. Look forward to seeing you in the future.

10/10 超赞

Ashley

满意：清洁度、住宿条件和设施、客房舒适度
Great service, comfy bed!
2024 年 2 月入住 1 晚
Management 于 2024 年 4 月 25 日 的回复
We are happy to hear that you enjoyed your stay and hope to see you again soon.

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施
Just needed a clean, safe place to sleep and this fit the bill!
2024 年 2 月入住 1 晚
Management 于 2024 年 2 月 28 日 的回复
Thank you for sharing your stay.

10/10 超赞

Robert D

满意：员工和服务、服务设施、住宿条件和设施
Everything was great and staff was nice.
2024 年 2 月入住 3 晚
Management 于 2024 年 2 月 28 日 的回复
Thank you for sharing your stay. We are happy to hear that you enjoyed your stay. We hope to see you again.

10/10 超赞

Deborah

满意：清洁度、员工和服务、住宿条件和设施
Very nice and clean hotel
2024 年 2 月入住 1 晚
Management 于 2024 年 2 月 28 日 的回复
Dear Deborah, Thank you for sharing your stay. We hope to see you again in the future.

10/10 超赞

Sharon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay clean and comfortable
Clean and comfortable gray atmosphere
2024 年 1 月入住 3 晚
Management 于 2024 年 2 月 11 日 的回复
Dear Sharon, Thank you for taking the time to share your stay with us. We are happy to hear that you enjoyed your stay with us. We hope to see you in the future.

8/10 还可以

Danielle

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 7 晚
Management 于 2024 年 2 月 11 日 的回复
Thank you for sharing your stay.

10/10 超赞

Laura

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Choice for a Quick Stay
For the situation at hand, we had a death in the family, this hotel was a very good choice at the time. My husbakd and I didn't have a lot of time to search for a hotel but this one stood out with the ratings and that's what we went for.
2023 年 12 月入住 3 晚
Management 于 2024 年 2 月 11 日 的回复
Dear Laura, Thank you for taking the time to share your stay. I am sorry that you were hear for a funeral. We are glad that we were to accommodate you. We hope that if you are ever in the area again that we have the opportunity to serve you.

4/10 很差

lisa

满意：员工和服务
不满意：住宿条件和设施，清洁度
Great staff
We have stayed here before and the staff is amazing, friendly and helpful and they have always accommodated our room request since we are always in multi let trips This time they were as usual great. The room however was not good this time as we found cockroaches in the bathroom. The front desk said ick and gave us a can of raid and said to spray. We have never used raid and did not anticipate the smell. Later we saw that the internet said to leave for 15-30 minutes and then to ventilate (the windows don’t open) so I was nauseous and had a headache all night. The front desk said to email the manager which we did but she never replied. I was assuming that the roaches were a fluke as the hotel has 8/10 rating. But the headache and nausea I could do without. A reply from the manager would have been nice .
2023 年 12 月入住 2 晚

10/10 超赞

Diamond

与家人及幼儿出行, 与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fact that you can check in early if they have rooms available asking if we needed anything breakfast with my family was good i didn’t really like the wifi bad service but overall I would stay here again
2023 年 12 月入住 1 晚
Management 于 2024 年 2 月 11 日 的回复
Thank you for sharing your stay. We hope to see you again in the future.

4/10 很差

Chad

满意：员工和服务
不满意：住宿条件和设施，清洁度
Room 306 is not handicap accessible as it claims - the bathroom is too small for wheelchair users and the plastic grab bar is not suitable for bearing the weight of a human. There were unidentifiable liquids on the bathroom floor and stray hairs all over. Clearly was not cleaned.
2023 年 12 月入住 1 晚
Management 于 2023 年 12 月 20 日 的回复
Thank you for taking the time to share your stay. The room that you were in is set up for someone that is hearing impaired or blind. That is what the button on the outside of the door is for. It is not one of out wheel chair accessible rooms. I am sorry that your bathroom was cleaned properly and will address this issue with the housekeeping staff.

10/10 超赞

Jodi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

4/10 很差

Denaye

满意：员工和服务
2023 年 11 月入住 1 晚

10/10 超赞

Kara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property with excellent Staff.
2023 年 11 月入住 1 晚

10/10 超赞

Severa

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚
Management 于 2024 年 2 月 11 日 的回复
Thank you for sharing your stay.

10/10 超赞

Robert D

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great staff was friendly.
2023 年 11 月入住 2 晚

10/10 超赞

Gary

满意：住宿条件和设施，员工和服务
Good location
2023 年 11 月入住 1 晚

6/10 一般

Patricia

2023 年 11 月入住 1 晚

8/10 还可以

Stacey

满意：清洁度、员工和服务、住宿条件和设施
A nice comfortable stay
2023 年 11 月入住 2 晚

8/10 还可以

Melvin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
When I checked in I wasn't given the password to the internet. This should be a required check-in step.
2023 年 11 月入住 2 晚

10/10 超赞

Kristin

2023 年 11 月入住 1 晚

2/10 糟糕

Christopher

满意：员工和服务
Limited parking, lots of weed smokers. For the price i would have expected better
2023 年 11 月入住 1 晚
Management 于 2023 年 11 月 14 日 的回复
Dear Christopher, Thank you for sharing your stay. We are a smoke free hotel . When we have guests that don't abide by the policy we do our best to try to find out who they are so that we can address the issues. I am sorry that you had to experience this.

6/10 一般

David

团体旅客
满意：清洁度、员工和服务、客房舒适度
It was fine, did the trick, staff was nice. Nothing special. Took a long time for the water to heat up.
2023 年 11 月入住 1 晚
Management 于 2023 年 11 月 11 日 的回复
Dear David, Thank you for sharing your stay. I am sorry that you experienced issues with the hot water.

10/10 超赞

lisa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We will be back; very accommodating
Front desk was VERY accommodating and it was greatly appreciated. Good sheets and pillows and towels and curved shower rod. Two Desk chairs would be appreciated if it was a wonderful stay
2023 年 10 月入住 1 晚
Management 于 2023 年 11 月 6 日 的回复
Dear Lisa, Thank you for your kind words concerning the staff. We happy that you had a great stay and we look forward to seeing you again in the future.

10/10 超赞

Tracy

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is super friendly!!
2023 年 9 月入住 4 晚
Management 于 2023 年 11 月 6 日 的回复
Dear Tracy, Thank you for taking the time to share your stay. Thank you for the kind words concerning the staff. We hope to see you again in the future.

10/10 超赞

Harvey

2023 年 10 月入住 1 晚
Management 于 2023 年 11 月 11 日 的回复
Thank you for sharing your stay.

10/10 超赞

Kelley

2023 年 10 月入住 1 晚
Management 于 2023 年 11 月 6 日 的回复
Thank you for your review

10/10 超赞

Stephanie

2023 年 10 月入住 3 晚
Management 于 2023 年 11 月 6 日 的回复
Dear Stephanie, Thank you for taking the time to share your stay. We are happy to hear that you enjoyed your time with us. We hope to see you again in the future.

2/10 糟糕

Francisco

2023 年 9 月入住 1 晚
Management 于 2023 年 11 月 6 日 的回复
Dear FranciscoThank you for sharing your stay. I am sorry to hear that you did not enjoy your stay. We would love to hear what we could have done to make your stay more enjoyable.

10/10 超赞

Terry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 3 晚
Management 于 2023 年 10 月 10 日 的回复
Dear Terry Thank you for your review. We are happy that you enjoyed your stay. We hope to see you again.

2/10 糟糕

India

满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 1 晚
Management 于 2023 年 10 月 10 日 的回复
Dear India, Thank you for sharing your stay. I am sorry that we did not meet your expectations. I would love to hear what we could have done to make your stay more enjoyable.

10/10 超赞

Judith

团体旅客
Bathroom needed to be repaired. Fixtures and door hinges very rusted with wall paper rolling up off of walls above the shower insert.
2023 年 9 月入住 1 晚
Management 于 2023 年 10 月 10 日 的回复
Dear Judith, Thank you for sharing your stay. I appreciate your feedback and I have shared this information with the proper departments so that we can address the issues.

4/10 很差

Evan

商务旅客
满意：客房舒适度，员工和服务
不满意：清洁度
2023 年 9 月入住 1 晚
Management 于 2023 年 9 月 17 日 的回复
Dear Valued Guest, Thank you for taking to share your stay. I am sorry that we did not meet your expectations. I would to hear more from you on what we could have done to make your stay more enjoyable.

10/10 超赞

Deborah

满意：员工和服务，清洁度
2023 年 9 月入住 1 晚
Management 于 2023 年 9 月 17 日 的回复
Dear Valued Guest, Thank you for sharing your stay. We are happy to hear that you had a great stay. We hope to see you again in the future.

8/10 还可以

Damaris

2023 年 9 月入住 4 晚
Management 于 2023 年 9 月 17 日 的回复
Thank you for taking the time to share your stay. We hope to see you again in the future.