办公桌、免费 WiFi、床单

关于Microtel Inn & Suites by Wyndham Canton的点评

2 out of 5
Microtel Inn & Suites by Wyndham Canton
114 River Pointe Pkwy, Canton, GA

点评

7.0

还可以

10 分 - 超赞。290 条好评,共有 952 条点评" "
8 分 - 还可以。252 条好评,共有 952 条点评" "
6 分 - 一般。159 条好评,共有 952 条点评" "
4 分 - 很差。105 条好评,共有 952 条点评" "
2 分 - 糟糕。146 条好评,共有 952 条点评" "

7.4/10

清洁度

8.0/10

员工和服务

6.8/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

真实旅客

满意:员工和服务
2020 年 2 月入住 1 晚
Chris Davis 于 2020 年 4 月 2 日 的回复
Thank you for your feedback, we will make sure your next time is more pleasant.

10/10 超赞

Nader,CUMMING

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and view
2024 年 4 月入住 1 晚

6/10 一般

Logan

2024 年 4 月入住 1 晚

2/10 糟糕

Logan

与配偶出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
People on drugs overdosing
2024 年 4 月入住 1 晚
Nancy Y. 于 2024 年 5 月 2 日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 超赞

Nader,CUMMING

商务旅客
满意:清洁度、服务设施、住宿条件和设施
Good location but signs need to be posted by mgmt to smoking patrons to stay a certain distance from main and side doors
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 23 日 的回复
Hi Nader, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

2/10 糟糕

Logan

与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
left there with bits all over me. i balieve were bed bugs
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 23 日 的回复
Hi Logan,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 超赞

Nader,CUMMING

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was in nice location and great amenties
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 17 日 的回复
Hi Nader, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

10/10 超赞

Mihendelsy,Bolingbrook

满意:清洁度、服务设施、住宿条件和设施
Bueno
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 9 日 的回复
Hola Mihendelsy,¡Gracias por la excelente calificación! Maz K.#Team6

10/10 超赞

Lloni

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 12 日 的回复
Hi Lloni,Thank you for the perfect rating!! Maz K.#Team6

10/10 超赞

chee

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
No break
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 1 日 的回复
Hi Chee, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 超赞

Chynelle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
very nice & neat
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 1 日 的回复
Hi Chynelle, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

4/10 很差

Katy

团体旅客
满意:员工和服务
不满意:服务设施
Cleanliness was lacking in the room and hallways. No Wi-Fi password issued. Ice machine broken. Doors not maintained. Friendly desk clerk. Bedding and beds worn.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 1 日 的回复
Hi Katy, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

8/10 还可以

Pamela

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚

10/10 超赞

Olyan

满意:员工和服务
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 29 日 的回复
Hi Olyan,Thank you for the amazing rating!! Maz K.#Team6

6/10 一般

Christopher

与家人及幼儿出行, 带宠物出行
满意:住宿条件和设施,员工和服务
Quiet and safe area
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 26 日 的回复
Hi Christopher,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 糟糕

Charles

不满意:住宿条件和设施,清洁度
As soon as you walk in your room, you will notice a strong odor of dog and cat urine
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 12 日 的回复
Hi Charles,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

cynthia

Nothing it was dirty , elevator was broken was awful all around . Never again
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 12 日 的回复
Hi Cynthia,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 超赞

Karen,Blairsville

与配偶出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
It’s comfortable beds and convenient to stores and eats in canton
2024 年 2 月入住 1 晚

8/10 还可以

Francisco

满意:清洁度、员工和服务、服务设施
Elevator wasn't working and wifi is terrible.
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 3 月 5 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 超赞

Tessa

满意:清洁度、员工和服务、住宿条件和设施
The rooms needed some touch up work and a step up in beds, but for the price and amount of time in the room, it’s a good average property.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 26 日 的回复
Hi Tessa,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

8/10 还可以

Andrea

与家人出行
The front desk people were amazing very nice and friendly very helpful. The area is ok. The hotel needs some updating. But it was great for the price and the customer service
2024 年 1 月入住 1 晚
Nancy Y. 于 2024 年 2 月 13 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 糟糕

Zach,Canton

2024 年 1 月入住 2 晚
Nancy Y. 于 2024 年 2 月 15 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Nader,CUMMING

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
convenient and in the middle of all services
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 6 日 的回复
Hi NaderThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 超赞

Victor

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 7 日 的回复
Hi Victor,Thank you for the perfect rating!Lilith#Team6

8/10 还可以

Andrea

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s quite which is perfect for me as I work early mornings.
2024 年 1 月入住 2 晚
Nancy Y. 于 2024 年 1 月 23 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

Jason

商务旅客
不满意:住宿条件和设施
Cheap
2024 年 1 月入住 1 晚
Nancy Y. 于 2024 年 1 月 16 日 的回复
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 超赞

Greg,Princeton

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

4/10 很差

Jessica

2023 年 12 月入住 1 晚

8/10 还可以

Miguel,Trujillo Alto

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall it was so nice … only thing is the hot water on the shower doesn’t stay … comes out hot and only pass one minute and comes out cold …
2023 年 12 月入住 2 晚
Brand Experience Team 于 2023 年 12 月 26 日 的回复
Hi Miguel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 超赞

Sharlene

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The upkeep was pleasantly surprising for a motel. The check in process was quick and to the point, and the staff was welcoming. Any issues were addressed rapidly with accuracy and precision. The location is convenient, children friendly and gives access to the near by shopping center and surrounding eateries... I would suggest placing refrigerators in every room and serving hot chocolate as well as coffee.
2023 年 12 月入住 3 晚
Brand Experience Team 于 2023 年 12 月 20 日 的回复
Hi Sharlene,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 超赞

Reychaud

团体旅客
满意:清洁度、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Cornetta

满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 7 晚

10/10 超赞

Bradley

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

4/10 很差

Wayne

2023 年 11 月入住 1 晚

10/10 超赞

Jonnie

满意:清洁度
2023 年 11 月入住 1 晚

10/10 超赞

Canton

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s not my first time there and it reasonable my family stay there💙
2023 年 11 月入住 1 晚

10/10 超赞

D

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

2/10 糟糕

Shawn

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I woke up to roaches crawling on me in the bed. I talked with safe who said because I spent the night there would be no refund.
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 12 月 5 日 的回复
Hi Shawn,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 糟糕

Darlene

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚

10/10 超赞

Joseph

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was an over-all good experience
2023 年 11 月入住 2 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 超赞

D

2023 年 11 月入住 1 晚

8/10 还可以

Brianna

满意:客房舒适度,住宿条件和设施
不满意:清洁度
You get what you pay for.
Overall it was a comfortable stay, didn't appreciate the Mexicans in the elevator shoving alcohol in my husbands face or the puddle of water or something else that I stepped in, in the hallway. The bed was comfy and the air conditioner worked so that's the main things that mattered.
2023 年 11 月入住 2 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 糟糕

Joseph

不满意:客房舒适度,清洁度
Room was dirty dusty tv and phone disconnected and I had to reconnect them. I would like a refund it was absolutely terrible
2023 年 11 月入住 3 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 还可以

Wheeler

满意:员工和服务,清洁度
Met our needs. Property is older but well maintained. Staff was efficient and helpful.
2023 年 11 月入住 1 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 糟糕

Sherry

带宠物出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
They always say you get what you pay for well, I will agree with that after staying here. Everything reeked of cigarette smokes although it’s smoke-free. Your breakfast bar consist of coffee with no sugar just creamer NO food. 4 vending machines in the place. Owned by two different companies. 2 of them out of service so you literally have to leave to go get something to eat or snack on. I’d like to know where the deli is in this place that they advertise for food They do have soap, cheap razors, toothbrush, and toothpaste that you can buy in the vending machines for $3 each. Floors are dirty, cracked tiles everywhere that you can fall into, holes in the walls and ceilings. No trim just open gaps in the walls, pictures falling apart on the wall. Nothing to sit on but the bed. Bathroom door doesn’t close and it doesn’t open all the way because of the towel rack that is oversized behind the door. Bathroom had hair everywhere in the sink, floor and tub. Commode was dirty. No blankets. I slept on top of the sheets. I always travel with my disinfectant spray & this room needed it. I used half the bottle to soak everything!! Do not stay here.
2023 年 11 月入住 1 晚
Nancy Y. 于 2023 年 11 月 28 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Jacob

2023 年 11 月入住 2 晚

4/10 很差

Arch

不满意:清洁度
2023 年 11 月入住 1 晚

10/10 超赞

Naya

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚

2/10 糟糕

Ewell

2023 年 11 月入住 1 晚

4/10 很差

Samuel

不满意:清洁度、员工和服务、住宿条件和设施
Just one luggage cart. No cream or sugar for coffee. Mattress was not comfortable. Dirty towels left behind bathroom door!!
2023 年 11 月入住 1 晚
Brand Experience Team 于 2023 年 11 月 14 日 的回复
Hi Samuel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6