Checked in....arrived at room and it was NOT cleaned, beds not made, fast food bags EVERYWHERE.....was moved to room next door.....was told by employee I would get discount/free night.....NOTHING happened.....VERY disappointed....
Justin
2024 年 5 月入住 2 晚
2/10 糟糕
Alicia
与配偶出行
2024 年 5 月 26 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There should definitely be a zero star option for this one. I wasn’t looking for anything fancy. Just a clean bed and a locking door for one night. Couldn’t even get that. Went to the property to check in for my pre booked and paid for reservation. Their “lobby” was an entirely empty and unmanned room. No one in sight to speak with. A sign said to quick check in with an app but no app could be found. Another sign said to use the kiosk but it needed a password to be accessed. No password was provided and the other two kiosks looked gutted of internal parts. A ring type doorbell was there. It was broken. There was a number to call and I called 6 or 7 times and it went right to voicemail. The place looked absolutely abandoned. There was a window into what looked like a security room with a tv screen showing camera feeds but no one present. Reminded me of an apocalypse movie where all the lights and screens are on but there’s not a soul in sight.
I ended up having to book a room elsewhere.
Alicia
2024 年 5 月入住 1 晚
8/10 还可以
Yolanda,El Paso
2024 年 5 月 9 日
Yolanda
2024 年 5 月入住 1 晚
4/10 很差
Alicia
2024 年 4 月 9 日
不满意:清洁度、员工和服务、服务设施
The room was not cleaned, smelled strongly of mold, and it was difficult to reach staff members.
Alicia
2024 年 4 月入住 3 晚
6/10 一般
Genaro
与家人出行
2024 年 4 月 5 日
It was alright just like any cheap hotel
Genaro
2024 年 4 月入住 2 晚
2/10 糟糕
Nancy
商务旅客
2024 年 3 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing
Nancy
2024 年 3 月入住 1 晚
2/10 糟糕
Erwin
2024 年 3 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom was dirty from someone’s used towels and soap still on the walls. Floor was sticky and the counter tops were wet upon check in.