外观

关于凯富酒店的点评

2.5 out of 5
凯富酒店
3648 Old Scotland Road, Chambersburg, PA

点评

7.6

还可以

10 分 - 超赞。184 条好评,共有 606 条点评" "
8 分 - 还可以。206 条好评,共有 606 条点评" "
6 分 - 一般。126 条好评,共有 606 条点评" "
4 分 - 很差。52 条好评,共有 606 条点评" "
2 分 - 糟糕。38 条好评,共有 606 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

8.2/10

服务设施

7.4/10

住宿条件和设施

8.0/10

环保

点评

10/10 超赞

Mike

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 22 日 的回复
Dear Mike,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

8/10 还可以

Deborah

团体旅客
满意:清洁度、员工和服务、服务设施
Clean, continental breakfast was good. Unfortunately, elevator was out of service.
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 22 日 的回复
Dear Deborah,Thank you so much for the positive review. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We hope to enhance this experience further in the future and we are looking forward to your next visit. Best regards,Management Team

2/10 糟糕

Jean

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 15 日 的回复
Dear Jean,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 还可以

Diona

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don’t have anything thing bad to say about my stay. Will stay there again
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 12 日 的回复
Dear Diona,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 一般

Bryan

团体旅客
满意:住宿条件和设施,员工和服务
Cheap & close to the interstate. Property seems to be in transition/renovation. Room was clean, linens were clean, and price was very reasonable. Convenient location, immediately off the highway.
2024 年 3 月入住 1 晚
M 于 2024 年 4 月 9 日 的回复
Dear Bryan,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 一般

Barbara

与配偶出行
elevator not working
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 7 日 的回复
Dear Barbara,Thank you for sharing your feedback with us. We appreciate hearing both the positive aspects of your stay and areas where we can improve. Your feedback regarding the elevator is taken care of and we will make all the necessary corrections. On that note, we would like to ask you to give us another chance to fix our errors and earn your trust!Sincerely,Management Team

10/10 超赞

Susan

满意:清洁度、员工和服务、住宿条件和设施
Great price, clean room, friendly check in. First hotel to call our room upon check in to make sure everything was satisfactory.
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 7 日 的回复
Dear Susan,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and we hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 还可以

ANTHONY

满意:清洁度、员工和服务、住宿条件和设施
Everything is okay.
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 7 日 的回复
Dear Anthony,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

8/10 还可以

fred

满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Breakfast just ok Elevator out of service
2024 年 4 月入住 1 晚
M 于 2024 年 4 月 7 日 的回复
Dear Fred,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

2/10 糟糕

Michael

2024 年 3 月入住 1 晚
M 于 2024 年 4 月 22 日 的回复
Dear Michael,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 还可以

Charles

满意:清洁度、员工和服务、住宿条件和设施
Très bon service du personnel.
2024 年 3 月入住 1 晚
M 于 2024 年 4 月 3 日 的回复
Dear Charles,Thank you for allowing us to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give the best service to our guests and to know that we have accomplished such a goal gives us great joy.Best regards,Management Team

10/10 超赞

Charles,Newbury

Service was excellent, room was clean. Only stayed 1 night. Will stop back on our way home.
2024 年 3 月入住 1 晚
M 于 2024 年 4 月 3 日 的回复
Dear Charles,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We hope to enhance this experience further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 一般

gilles

满意:住宿条件和设施,员工和服务
Bien
2024 年 3 月入住 1 晚
M 于 2024 年 3 月 29 日 的回复
Dear Gilles,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 超赞

Thevarith

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Accomodations were clean and sufficient. Breakfast was more than adequate. Immediate area is right off the interstate and quiet. Newer shopping, dining and entertainment are one exit south off the interstate. Price was good for above average accomodations for the price! Have stayed here multiple times. Thank you for the good service, good accomodations, and good value!
2024 年 3 月入住 2 晚
M 于 2024 年 3 月 22 日 的回复
Dear Thevarith,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 超赞

Connie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was a good place to relax
2024 年 2 月入住 1 晚
M 于 2024 年 2 月 29 日 的回复
Dear Connie,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 超赞

Thevarith

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in good condition, clean, and comfortable. It's above average when comparing to similar accommodations and price points.
2024 年 2 月入住 2 晚
M 于 2024 年 2 月 29 日 的回复
Dear Thevarith,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

6/10 一般

Michael

带宠物出行, 商务旅客
Being a choice member and having to pay a 20 early check in fee. Was on lower level basement rooms hall way thermostat set @ 63. And room had wall unit they barely put out heat.
2024 年 2 月入住 1 晚
M 于 2024 年 2 月 29 日 的回复
Dear Michael,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations. Regarding your concerns with the thermostat set, we'll surely check the same and do the needful. Thank you for your business, and we can't wait to serve you again. Sincerely,Management Team

2/10 糟糕

Debra

2024 年 1 月入住 2 晚
M 于 2024 年 2 月 29 日 的回复
Dear Debra,It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 超赞

Felecia

2023 年 12 月入住 11 晚
M 于 2024 年 2 月 29 日 的回复
Dear Felecia,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 超赞

Denis

满意:住宿条件和设施,清洁度
Service.
2024 年 1 月入住 1 晚
M 于 2024 年 2 月 29 日 的回复
Dear Denis,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Highly recommend this hotel
Lovely hotel. Staff went above and beyond to show us the room and the entrance to the grassy dog area which was very close to our room. Will definitely stay here again. Clean, quiet, dog friendly, well run hotel.
2024 年 1 月入住 1 晚
M 于 2024 年 2 月 29 日 的回复
Dear Paul,Thank you for your time and valuable review of your recent stay with us. We are thrilled and truly appreciate your support and continuous trust in us. Your review motivates us and serves as a constant reminder of why we love what we do. we'll continue to provide exceptional experiences to make every stay with us remarkable. We look forward to being your preferred choice for your stay in the future.Best regards,Management Team

2/10 糟糕

Chrystiane

不满意:清洁度、员工和服务、住宿条件和设施
Dirty bathroom.
2023 年 12 月入住 1 晚

10/10 超赞

Mike

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

Raymond

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 7 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful place, clean. Nice friendly staff,
2023 年 11 月入住 2 晚

10/10 超赞

W

2023 年 11 月入住 7 晚

8/10 还可以

Raymond

2023 年 11 月入住 2 晚

8/10 还可以

Kenya

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, clean rooms and convenient to Shippenburg University.
2023 年 11 月入住 1 晚

2/10 糟糕

Alex

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disregard for privacy and terrible odor
Property had a distinct odor. Witnessed staff member entering multiple rooms late at night. Not sure why I saw him enter 2-3 different rooms around 11pm at night. Appeared to be multiple employees/family members living at the property. Witnessed multiple different “staff members” leaving rooms throughout my stay. Multiple family members that rented rooms at this property had their rooms entered despite having the do not disturb sign on their door. Very disappointed and will not be staying again
2023 年 11 月入住 2 晚

6/10 一般

Paul

2023 年 10 月入住 2 晚

6/10 一般

Sheila

2023 年 10 月入住 1 晚

6/10 一般

Ellen

与配偶出行
不满意:住宿条件和设施
Property is in an area with no conveniences. Have to drive, isolated and surrounded by a construction business with large machines. I felt uncomfortable with the area. Facility was clean with so so rooms
2023 年 10 月入住 1 晚

10/10 超赞

Mike

满意:清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

8/10 还可以

Dana

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quite clean and the man at the desk was very helpful and polite! The parking lot was a bit noisy and unfortunately I couldn't stay because it scared my cat, I ended up having to finish my trip that night but it wasn't necessarily the hotel's fault.
2023 年 10 月入住 1 晚

2/10 糟糕

Brian

不满意:员工和服务、住宿条件和设施、客房舒适度
The room key wouldn’t work so I had to go back downstairs to get another one and the TV didn’t work. Lobby employee came up and got it working for about 30 minutes and the screen kept freezing up for 10-15 minutes and the blue chair and ottoman were so dirty that I put bath towels on it. Will never stay there again
2023 年 9 月入住 1 晚

6/10 一般

Howard C

满意:员工和服务
It was OK
Our two day stay was OK. It had hot water for the shower.. The sink drain was clogged and drained very slowly. Thr room could use some rehab. It is noisy with I-81 nearby.
2023 年 9 月入住 2 晚

4/10 很差

Shawn

商务旅客
不满意:住宿条件和设施,员工和服务
Saddness
Both mornings the breakfast items were not available and very undersupplied with simple things like butter. The staff did not seem sure on how to check in guests and at check out I asked for a receipt and got a receipt that said $0.00 was charged and $0.00 was paid yet my card was charged. Asked for a different one and was told it would need to be emailed and when it was I received the same receipt. My tv had a blue look when I could get it to turn on and WiFi was spotty at best.
2023 年 9 月入住 1 晚

8/10 还可以

Abelardo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
ripal patel 于 2023 年 9 月 8 日 的回复
thank you for rating. your review means a lot to us.

8/10 还可以

Ryan

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay!
2023 年 8 月入住 1 晚
ripal patel 于 2023 年 9 月 8 日 的回复
thnak you for your review. We would love you see you again.

4/10 很差

Latarsha M.

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 7 月入住 1 晚
ripal patel 于 2023 年 9 月 8 日 的回复
thank you for your review. We will use review to improve our hotel.

10/10 超赞

Shauna

满意:清洁度、住宿条件和设施、客房舒适度
on our check out day i guess the person that does breakfast did not show up so no food
2023 年 7 月入住 3 晚
ripal patel 于 2023 年 9 月 8 日 的回复
Thank you for your review. We are apologize for breakfast . We would love you see back.

10/10 超赞

Harry

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 2 晚
ripal patel 于 2023 年 9 月 8 日 的回复
thank you for your review. It means a lot for us.

6/10 一般

Jo

与配偶出行
I didn't like the odd room numbers
2023 年 7 月入住 3 晚
ripal patel 于 2023 年 9 月 8 日 的回复
Thank you for your review and sorry if you didn't like odd numbers but you can request even number next time and we will try to give you if we have available.

6/10 一般

gary

不满意:住宿条件和设施,清洁度
Despite having pretty good ratings we found this hotel to be not so clean and shabby. The staff was good but our room was in an area that was very noisy.
2023 年 6 月入住 1 晚

10/10 超赞

Barbara

2023 年 6 月入住 1 晚

8/10 还可以

James

满意:清洁度、员工和服务、住宿条件和设施
It was a good place to come if you have a dog
2023 年 6 月入住 1 晚

10/10 超赞

Thomas

2023 年 6 月入住 1 晚

4/10 很差

Jonathan

不满意:住宿条件和设施,清洁度
This property needs serious upgrading. The hallway carpets smell and the room smelled. Both the toilet and shower had plumbing issues. I would not stay at this hotel again.
2023 年 6 月入住 1 晚

6/10 一般

Curtis

不满意:清洁度
2023 年 5 月入住 2 晚

2/10 糟糕

Eva

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 2 晚