No available towels or wash clothes, daily. Pool was dirty yet it was open for use.
Salesia
2024 年 5 月入住 2 晚
4/10 很差
Nayeli
2024 年 5 月 18 日
不满意:住宿条件和设施,清洁度
Nayeli
2024 年 5 月入住 2 晚
6/10 一般
Yuli
2024 年 5 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
numero uno la del front desk me cambio de cuarto dos veces cada vez q llegue a un cuarto q me daba estaba ya ovupado y numero dos una cucaracha caminando por el techo y los q estaban en el cuarto de arriba haciendo mucho ruido
Yuli
2024 年 5 月入住 1 晚
6/10 一般
diego
2024 年 5 月 17 日
满意:清洁度
diego
2024 年 5 月入住 1 晚
2/10 糟糕
Jody L
与配偶出行
2024 年 5 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
False advertising by claiming Airport shuttle transportation is available when it was not. We experienced a cancelled flight and shopped specifically for a Hotel that provided shuttle service. This Hotel advertised as having shuttle service on the Expedia website yet when we called to be picked up they stated that they did NOT have shuttle services. When we explained the sole purpose of booking with them as being our need for shuttle services and requested a refund so we may book elsewhere, they refused. We never stayed nor even made it to check in. I do not understand how a Hotel can be allowed to advertise for a service they do not provide and when they do they are not held accountable. Gave 1 star entirely based off that.