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关于北夏洛茨维尔万豪费尔菲尔德套房酒店的点评

2.5 out of 5
北夏洛茨维尔万豪费尔菲尔德套房酒店
577 Branchlands Blvd, Charlottesville, VA

点评

8.6

超赞

10 分 - 超赞。449 条好评，共有 1003 条点评" "
8 分 - 还可以。399 条好评，共有 1003 条点评" "
6 分 - 一般。97 条好评，共有 1003 条点评" "
4 分 - 很差。35 条好评，共有 1003 条点评" "
2 分 - 糟糕。23 条好评，共有 1003 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.0/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
值得选择
员工和善耐心。酒店设施有点老了，卫生还可以。周围有餐厅和超市比较方便。
Miyeah T. 于 2018 年 5 月 28 日 的回复
感谢您对我们的位置和工作人员的精彩评论。 我们希望你的下一次和我们在一起更好。

10/10 超赞

Helen，China

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
一流的服务
非常干净，位置也很不错，离我要去的地方很近，前台工作人员的服务态度很好，帮我叫了出租车还帮我查公交线路，很不错的酒店！

10/10 超赞

Marietta

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Enjoyed my stay. Would only suggest handicap rail be placed in all rooms beside the toilet.
2024 年 5 月入住 1 晚

10/10 超赞

Ronald

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have stayed at this property several times and it is always a great place. the hotel is nice and clean with all the modern amenities.
2024 年 5 月入住 1 晚
Carlton S. 于 2024 年 5 月 15 日 的回复
Dear Ronald,Thank you so much for your kind words and for being a loyal guest at our property! We truly appreciate your continued support and feedback. It's fantastic to hear that you consistently enjoy your stays with us and that you find our hotel clean and well-equipped with modern amenities. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted to know that we've been successful in doing so for you. We look forward to welcoming you back for many more memorable stays in the future! If there's anything we can do to enhance your experience even further, please don't hesitate to let us know.

10/10 超赞

Karen Lynn

2024 年 4 月入住 1 晚

10/10 超赞

Mary

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The free breakfast is very substantial. Polite staff, clean facility.
2024 年 4 月入住 1 晚
Carlton S. 于 2024 年 4 月 17 日 的回复
Dear Mary,Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Fayola

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was decent. Staff was excellent. Facilities were standard but comfortable
2024 年 4 月入住 2 晚
Carlton S. 于 2024 年 4 月 8 日 的回复
Dear Fayola,Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Doris

满意：清洁度、员工和服务、住宿条件和设施
Very nice area and room.
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 4 月 1 日 的回复
Dear Doris,Thank you for staying with us. We hope to see you again soon.

6/10 一般

Jan

与配偶出行
满意：清洁度
Clean property
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 4 月 1 日 的回复
Dear Jan,Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Bridgett

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 4 月 1 日 的回复
Dear Bridgett,Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Robin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The main complaint is the running toilet and then it literally took more than 3 minutes for the toilet tank to fill after flushing and it ran all night. Also, the room was so cold all night even after turning off the unit. Cold air blew all night. We even turned the heat on the next morning and it didn't seem to be working great set at 76 degrees. These things were very annoying. I only stayed one night for a few hours so I didn't complain. I was also put in a handicap room which I did not request and couldn't hang my bag or clothes because they would have been on the floor. I had to hang them from the door hinge. Again, I didn't want to complain. I just think that if a guest didn't request a handicap room they should be reserved or at least ask the guest when checking in if they mind being assigned to a handicap room.
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 3 月 25 日 的回复
Dear Robin,Thank you for sharing your experience. We hope to get a chance to better serve you in the future.

6/10 一般

Kevin

满意：住宿条件和设施，员工和服务
The front desk workers were so nice
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 3 月 25 日 的回复
Dear Kevin,Thank you for staying with us. We hope to see you again.

10/10 超赞

Kenia

2024 年 2 月入住 1 晚
Carlton S. 于 2024 年 3 月 25 日 的回复
Dear Kenia,Thank you for staying with us. We hope to see you again soon.

6/10 一般

Rebecca

2024 年 3 月入住 2 晚
Carlton S. 于 2024 年 4 月 17 日 的回复
Dear Rebecca,Thank you for staying with us. We hope to see you again soon.

8/10 还可以

Jill，Newport Beach

满意：员工和服务，清洁度
Room was clean and price was good.
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 3 月 18 日 的回复
Dear Jill,Thank you for staying with us. We hope to see you again soon.

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 3 月 18 日 的回复
Dear John,Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Donna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was amazing and rooms were excellent!
2024 年 3 月入住 1 晚
Jovi 于 2024 年 3 月 11 日 的回复
Thank you for your 5/5 review, Donna. We are glad that you enjoyed your stay with us. We hope to host you again in the future!

2/10 糟糕

Living with

2024 年 3 月入住 1 晚
Carlton S. 于 2024 年 3 月 29 日 的回复
Dear Living with,Thank you for staying with us. We hope we get a chance to better serve you in the future.

8/10 还可以

walter

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Carlton S. 于 2024 年 2 月 21 日 的回复
Dear Walter,Thank you for staying with us.

10/10 超赞

Rick

2024 年 2 月入住 1 晚
Carlton S. 于 2024 年 3 月 21 日 的回复
Dear Rick,Thank you for staying with us. We hope to see you again soon.

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Carlton S. 于 2024 年 2 月 21 日 的回复
Thank you for staying with us.

10/10 超赞

gloria

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the property was clean, , had easy parking and convenient
Jovi 于 2024 年 2 月 2 日 的回复
We thank you for your 5/5 review, Gloria! We hope to see you again in the future!

10/10 超赞

Amy

2024 年 1 月入住 1 晚
Jovi 于 2024 年 2 月 2 日 的回复
Thank you for the 5/5 review, Amy! We hope to see you again in the future!

10/10 超赞

Mark

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, quiet, roomy, super breakfast, excellent staff.
2023 年 12 月入住 1 晚
Jovi 于 2024 年 2 月 2 日 的回复
We thank you for the 5/5 review, Mark! We hope to see you again in the future.

8/10 还可以

Jenny

与配偶出行
满意：清洁度、员工和服务、服务设施
The staff were very welcoming. We dropped our belongings in the room and headed out for dinner. There were a lot of options close by. When we got back we noticed a hot chocolate and tea area. A lovely touch. The room was very clean but the bed was atrocious! It sunk in the middle. We kept falling into each other during the night. It took me 5 minutes of warm up stretching to be able to stand upright the next morning. Also the refrigerator made a weird high pitched noise. I almost unplugged it.
2023 年 12 月入住 1 晚
Carlton S. 于 2024 年 2 月 21 日 的回复
Dear Jenny,Thank you for staying with us while visiting Charlottesville. We appreciate the time you took to let us know about the bed in your room. We will pass this along to the appropriate team members to be addressed accordingly. We look forward to seeing you again, should your travels bring you this way.

8/10 还可以

MONICA

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
No channel guide for TV available in room. No extra blankets or pillows in the room as most hotels have. AC did not work efficiently.
2023 年 12 月入住 1 晚

10/10 超赞

Joan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2023 年 12 月入住 1 晚

10/10 超赞

Susan G.

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Joseph

2023 年 11 月入住 2 晚

8/10 还可以

Daniel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing. The only reason I didnt give 5 stars was because the bed was pretty uncomfortable. Also, room service came in and took all the dirty towels and didnt leave clean ones so we had no towels left in our room, we had to go downstairs to get some from the front desk. Other than that, hotel is pristine and staff is AMAZING
2023 年 11 月入住 4 晚

2/10 糟糕

Mike

不满意：住宿条件和设施
This was my third stay here and my last. Room was full of roaches
2023 年 11 月入住 1 晚

10/10 超赞

Benjamin

2023 年 11 月入住 1 晚

10/10 超赞

Ellis

满意：清洁度、员工和服务、住宿条件和设施
Stayed here for a 3 day weekend visiting our daughter at UVA. Comfy bed, decent breakfast and coffee was always hot and strong. Will stay here again.
2023 年 10 月入住 3 晚

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Will definitely stay again
Lauren was very welcoming at check in. Our room was clean and the room was quiet. Breakfast was great with plenty of options. Hotel was close to shopping area and soccer fields.
2023 年 10 月入住 1 晚

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable and inviting
The ladies at the front desk were so personable and friendly. I felt as if I definitely ask them for anything. They were very welcoming and inviting. The hotel was clean; breakfast was okay; the room was comfortable and I have a hard time falling asleep in hotels. Overall I would stay again if I need to for short periods.
2023 年 10 月入住 1 晚

4/10 很差

Zarif

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Cathy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly and our room was very clean.
2023 年 9 月入住 1 晚

6/10 一般

Edie

满意：员工和服务
Overall not up to Marriott Bonvoy status
The mattress was uncomfortable, and the carpets were old and dirty. The room was very small for the price per night. There were a bunch of people grilling out back like they lived there, and homeless people hanging out. Weird. Breakfast was good and people were very nice.
2023 年 9 月入住 3 晚

8/10 还可以

David

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

10/10 超赞

Duane

2023 年 9 月入住 1 晚

10/10 超赞

Austin

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

8/10 还可以

Clinton Stewart

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚

6/10 一般

Juan，Moneta

与家人出行, 商务旅客
满意：员工和服务，清洁度
Property was nice, I am try to get extra night and they doble the price from$130 to $245 so I have to move to another hotel
2023 年 8 月入住 2 晚

10/10 超赞

Kirsten，Havertown

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

8/10 还可以

Renate，Fairfax

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was fine.
2023 年 7 月入住 2 晚

10/10 超赞

mary ann

2023 年 7 月入住 1 晚

8/10 还可以

Joyce

商务旅客
满意：员工和服务
Staff were friendly and efficient. Lots of clean, good quality linens. Lots of hot water and water pressure was high. There was black mold under the soap holder in the bathroom. The artwork in the room can only be described as dark and suicidal. It was very quiet. Breakfast was excellent. Kind of a up and down experience but overall good enough.
2023 年 6 月入住 1 晚

10/10 超赞

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施
Would recommend. Check in person was so kind and thoughtful
2023 年 6 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location , great price
2023 年 5 月入住 1 晚
Mukib Rahman 于 2023 年 5 月 22 日 的回复
Thank you John for your feedback and 5 star rating.I'm glad you had great experience and look forward to having you back.Very Best!

8/10 还可以

Kimberlee

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Hotel is reasonably updates in a convenient location
2023 年 5 月入住 1 晚
Mukib Rahman 于 2023 年 5 月 22 日 的回复
Thank you Kimberlee for your 4 star rating of our hotel. We look forward to having you back.Very Best!