I reserved a room which in the photo looked pretty good. When we arrived later that evening, I checked in and gave my card for incidentals. We went to the room, opened the door and realized it was very hot inside. That was no big deal but the smell was. I immediately saw dead, flying type bugs on the windowsill. I turned on the lights so I could check out the rest of the room. I turned back the bedspread and top sheet, found two large urine stains and numerous small dead bugs on the fitted sheet. Then I pulled the fitted sheet back and the very old mattress pad was covered with short, black hair.
We immediately went back to the office to get the man in charge so he could come take a look. He didn’t seem at all surprised with what I was showing him and only had to say that I wouldn’t be able to look at the bedding of the larger chain hotel’s rooms. He didn’t seem to think what I was showing him was uncommon. He voided the deposit for incidentals which I paid earlier but said I hadn’t paid anything else yet so he couldn’t refund.
I am now awaiting word from the manager of this hotel to find out if he will “approve” the refund. I think that’s completely ridiculous so I contacted my credit card company for a dispute. Please be very careful with reserving rooms with this hotel/motel.
Marsha
2024 年 5 月入住 1 晚
2/10 糟糕
William
与家人出行, 商务旅客
2024 年 5 月 16 日
不满意:住宿条件和设施
This place sucks and would never suggest this place to anyone when there’s a Best Western just a minute away. Expedia said this place is in Checotah, it is not. We preferred staying close to I40 and this is in Eufaula. Anyway, I’m sick that I chose this place.
William
2024 年 5 月入住 1 晚
10/10 超赞
Michael
与家人出行
2024 年 4 月 27 日
满意:住宿条件和设施,清洁度
Everything went smoothly
Michael
2024 年 4 月入住 1 晚
10/10 超赞
Josh
商务旅客
2024 年 3 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tons of places to eat. Modern, up to date.
Josh
2024 年 3 月入住 1 晚
10/10 超赞
Kenneth
2024 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Kenneth
2024 年 2 月入住 1 晚
8/10 还可以
Tapio
2024 年 3 月 3 日
Tapio
2024 年 3 月入住 1 晚
10/10 超赞
TONYA
与配偶出行
2024 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Room for parking our utility trailer.
TONYA
2024 年 2 月入住 1 晚
6/10 一般
Jared
2024 年 2 月 10 日
满意:员工和服务,清洁度
Staff was nice. Room was clean. It’s an average Motel that is right off the highway.