住宿入口

关于雄伟大酒店的点评

3 out of 5
雄伟大酒店
528 W Brompton Ave, Chicago, IL

点评

8.4

很好

10 分 - 超赞。514 条好评,共有 1002 条点评" "
8 分 - 还可以。292 条好评,共有 1002 条点评" "
6 分 - 一般。107 条好评,共有 1002 条点评" "
4 分 - 很差。54 条好评,共有 1002 条点评" "
2 分 - 糟糕。35 条好评,共有 1002 条点评" "

8.6/10

清洁度

9.2/10

员工和服务

7.8/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Kristin

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff were extremely helpful after our room key would not work on our door! The staff helped us pack and change suites. Options were given to us on local restaurants, and we had some delicious pasta and sandwiches for some late night room service. We checked out the next morning. The rooms were comfortable although outdated. The beds were very comfortable. Two TVs were nice for a family. Would stay again!!!
2024 年 5 月入住 1 晚
Emilia 于 2024 年 5 月 13 日 的回复
Thank you for taking the time to share your experience with us, Kristin! Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Mark

Lighting in the room was poor. Bed springs worn out and noisy. Location wa
2024 年 5 月入住 3 晚
Emilia 于 2024 年 5 月 13 日 的回复
Thanks for taking the time to write us about your recent stay, Mark. I am sorry to learn of your less than perfect experience with us, please accept our apologies. We hope to have the opportunity to welcome back in the future. Take care!

10/10 超赞

william

满意:员工和服务,清洁度
2024 年 5 月入住 1 晚
Emilia 于 2024 年 5 月 13 日 的回复
Thank you for staying with us, William!

10/10 超赞

Sara,Saint Charles

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great location! Super friendly and helpful staff. Parking option is convenient. Our room smelled a bit musky like the carpet was old/in need of a refresh, but overall loved the charm of the hotel. Oh! And a bonus was the ceiling fan in our room!! Bed was comfy too!
2024 年 5 月入住 1 晚
Emilia 于 2024 年 5 月 13 日 的回复
Thanks for taking the time to write us about your recent stay, Sara! It's wonderful to hear from you and about your overall memorable five star experience with us. We appreciate all of your feedback I will be sure to share your comments with the team. We hope to welcome you back soon!

10/10 超赞

Robert

与配偶出行
满意:清洁度、员工和服务、服务设施
Everything was great. Staff was very friendly. Only suggestion I would have to go along with the 2 refrigerators and the microwave would be to put a coffee pot in the room with coffee.
2024 年 5 月入住 1 晚
Emilia 于 2024 年 5 月 8 日 的回复
Thank you so much for taking the time to write a review. We really appreciate your feedback and are glad to hear that you enjoyed your experience. We hope to see you again soon!

10/10 超赞

Regan

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful and I loved the historical look.
2024 年 4 月入住 2 晚
Emilia 于 2024 年 5 月 6 日 的回复
Thank you for your feedback, Regan!

10/10 超赞

Michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We liked that they cater to cubs fans
2024 年 4 月入住 1 晚
Emilia 于 2024 年 5 月 2 日 的回复
Thanks for staying with us, Michael!

10/10 超赞

Denis

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hfdvbj
2024 年 4 月入住 2 晚
Emilia 于 2024 年 4 月 29 日 的回复
Thank you for staying with us, Denis!

10/10 超赞

Kurt W.

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A wonderful stay. The staff was friendly and the location was easy for all we wanted to do.
2024 年 4 月入住 2 晚
Emilia 于 2024 年 4 月 27 日 的回复
Thank you for the awesome review, Kurt! We hope to have the pleasure of hosting you again!

10/10 超赞

Dina

Very convenient and super cozy neighborhood feel
2024 年 4 月入住 1 晚
Emilia 于 2024 年 4 月 25 日 的回复
Thank you for staying with us, Dina!

10/10 超赞

Sam

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and quiet place to stay.
2024 年 4 月入住 1 晚
Emilia 于 2024 年 4 月 25 日 的回复
We hope to have the pleasure of hosting you again in the future, Sam!

10/10 超赞

Kathy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very courteous and helpful. Good location.
2024 年 4 月入住 1 晚
Emilia 于 2024 年 4 月 24 日 的回复
Thank you for your great feedback, Kathy! It was a pleasure hosting you.

8/10 还可以

Tara

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was an easy walking distance to Wrigley and had early parking available so we could leave our car before the game. Hotel is clean and has a lot of charm to it, being older. The water took an extremely long time to warm up for a shower (5-10 mins) but eventually got there. As an older hotel, it's not very sound insulated from other guests being loud in the hallway on their way back from a night out, but overall the hotel was quiet and the stay was a good experience.
2024 年 4 月入住 1 晚
Roxana 于 2024 年 4 月 26 日 的回复
Dear Tara, Thank you for staying with us and for your review. Please know we appreciate you taking the tie to bring your feedback to our attention and we are looking into the tithings you've mentioned. We hope to accommodate you again!

8/10 还可以

Blair

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Walls are a little thin so be prepared to hear your neighbours. With ear plugs, not a big issue. Otherwise, a lovely property in a great location.
2024 年 4 月入住 3 晚
Emilia 于 2024 年 4 月 23 日 的回复
Thank you for taking the time to tell us about your experience, Blair! We would like to take this opportunity to sincerely apologize for the noise during your stay. We look forward to the next opportunity we will have to welcome you back.

10/10 超赞

Brett

与配偶出行
满意:住宿条件和设施,清洁度
Amazing
2024 年 4 月入住 2 晚
Emilia 于 2024 年 4 月 15 日 的回复
Thanks for staying with us, Brett!

10/10 超赞

Kazuyuki,fujimi-cho, Tachikawa-shi

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
野球場に近く、野球関連の展示も素敵。 良かったです!
2024 年 4 月入住 3 晚
Emilia 于 2024 年 4 月 9 日 的回复
Thank you for staying with us, Kazuyuki!

8/10 还可以

Stephanie

与家人出行
满意:员工和服务,清洁度
I really liked the baseball themed décor and that it was walking distance to Wrigley Field. The bed was comfortable and the room we stayed in was nice because it had a living area separate from the bedroom and bathroom. The staff was friendly and helpful. I would stay here again.
2024 年 4 月入住 3 晚
Emilia 于 2024 年 4 月 8 日 的回复
Stephanie, it's pleasing to hear that you appreciated the comfort of the mattress and our baseball decor! Our location does indeed offer great convenience. We do hope to have the opportunity to welcome you back in the future! Take care.

10/10 超赞

Denise

满意:清洁度、员工和服务、住宿条件和设施
Holder hotel with a lot of character. Clean quiet friendly and walkable to Wrigley.
2024 年 3 月入住 2 晚
Emilia 于 2024 年 4 月 2 日 的回复
Thank you for your wonderful feedback, Denise! We enjoyed your presence and welcome you back again soon.

10/10 超赞

John,Temperance

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Emilia 于 2024 年 4 月 22 日 的回复
Thank you for your feedback, John!

10/10 超赞

John

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and goodlocation
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 28 日 的回复
Thank you for your wonderful feedback, John. We hope to see you in the future.

8/10 还可以

Heather

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is great. Didn’t receive wine as indicated in reservation.
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 28 日 的回复
Thank you for your feedback, Heather! Yes, you do receive a complimentary wine. Your have two options in the room. We also have white wine upon request. Please help yourself.

10/10 超赞

Erik Justin

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff here were so kind and helpful and pleasant to interact with. Always our go to hotel in Chicago.
2024 年 3 月入住 4 晚
Emilia 于 2024 年 3 月 25 日 的回复
Thank you so much for staying with us, Erik! Its been delightful hosting you at the Majestic Hotel! We hope to see you again in the future.

8/10 还可以

Geovanni

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay if you dont need to park. If you need to park thats a whole different situation as the parking is in a different building run by different people. If you dont have alot of things with you then maybe its not so bad. but anything more than 2 bags and its a whole production. Just be prepared to do some walking if you need to park. I took off one star because the parking situation is so atrocious.
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 25 日 的回复
Thank you for your feedback, Geovanni. I would like to start by apologizing to you for not meeting your expectations with our parking situation. We strive to make each stay as pleasant and comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 26 日 的回复
Thank you for your feedback, John! It was a pleasure meeting you. We hope to see you again in the near future.

10/10 超赞

Nicole

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Cool property in a great location!
2024 年 3 月入住 2 晚
Emilia 于 2024 年 3 月 19 日 的回复
Thank you for sharing your feedback!! We hope to have the pleasure of hosting you again in the near future, Nicole.

10/10 超赞

Sintia,Mendota

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience. Will definitely stay again.
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 19 日 的回复
Thank you for taking the time to review your stay with us! We appreciate your feedback, Sintia!

10/10 超赞

Christina

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
will be back
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 19 日 的回复
We cant wait to see you again, Christina!

8/10 还可以

Nicole,Richfield

满意:清洁度、员工和服务、服务设施
I was downtown for a concert at Aragon so only stayed one night. I'm glad I read the reviews so nothing was a surprise! Check in was easy. The front desk staff were very friendly and helpful. Have to unload at the entrance if you have a ton of stuff and use valet parking located around the corner from the hotel. The elevator is super small! I used it to haul all my stuff on a cart but used the stairs to go back and forth. My room was nice enough. It was definitely dated but super clean and spacious. I liked that there is a fridge and separate living area. The bed was very comfortable too. I missed the reviews alerting how loud the radiators are! I almost called the front desk because it sounded like someone was trying to come thru the floor of my room! My bathroom was nice just an old and very low toilet which had problems flushing. There's also no shelf space in there for girls who have a lot lady products but I made it work. Overall it was a pleasant stay. It's definitely a great location if you plans in the area. I'd stay again.
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 15 日 的回复
Thank you for taking the time to share a detailed review of your recent stay, Nicole. Please do accept our apologies for the radiator noise and for taking the time to make us aware of the issues you encountered during your stay. We love to learn more about your visit as we work to improve our guests experience. We hope to see you back in the near future!

10/10 超赞

Destiny

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful building inside and out! The staff made it so easy for us to check in early and get ready for our day!
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 10 日 的回复
Hello Destiny, we appreciate your wonderful feedback. It was a pleasure to meet you here at the Majestic Hotel. We hope to see you again in the future!

8/10 还可以

Stephanie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was definitely not a queen size but everything else was fine.
2024 年 3 月入住 1 晚
Roxana 于 2024 年 3 月 11 日 的回复
Stephanie, Thank you for staying with us and for your feedback. Although it might not feel as a queen size bed I can assure it is :)

4/10 很差

melanie

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
Nice property but needs updating of carpet and couch. Very dirty
2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 10 日 的回复
Thank you for your feedback, Melanie. We assure you that we take your concerns seriously and are actively looking into the issues you've raised. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered during your stay. We hope to have the opportunity to welcome you back in the future.

8/10 还可以

Hannah

2024 年 3 月入住 1 晚
Emilia 于 2024 年 3 月 4 日 的回复
Thank you for staying with us, Hannah!

10/10 超赞

David

满意:服务设施
very nice little hotel in a great part of the city
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 28 日 的回复
We're thrilled to hear that you enjoyed your stay with us, David. We hope to welcome you back soon.

10/10 超赞

Monica

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place is so nice, right when you step in it smells amazing. The lobby area was very clean and inviting. The building is old and the room was a little dated but the rooms are clean and very spacious. I loved my experience at this place. The staff was courteous and attentive. I would definitely stay here again and suggest it to others.
2024 年 2 月入住 2 晚
Emilia 于 2024 年 2 月 28 日 的回复
Monica, thank you for your wonderful feedback! It was a pleasure meeting you and hosting you at the Majestic Hotel. We look forward to seeing you in the future!

10/10 超赞

TW,Milwaukee

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Majestic Hotel was very quaint! The rooms were adorable! I’ll definitely stay there again. And I got a free bottle of wine. My experience was quite nice.
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 22 日 的回复
We're delighted to hear that you had an awesome experience! Free wine is always a plus. We look forward to welcoming you back in the future.

2/10 糟糕

Dawn

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
The deadbolt was jammed, so couldn’t possibly work as in it was deliberately jammed. We called the front desk to fix it, and they never showed up to move rooms. We felt really uncomfortable, so we left.
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 21 日 的回复
Thank you for taking the time to review our property. We are very disappointed to read about your experience during your stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely important. We apologize for the inconvenience that you have experienced while being our guest. We will take your comment and share them with our team and work harder to fix all the issues you encountered for a much better experience next time.

10/10 超赞

Devita

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 2 月入住 2 晚
Emilia 于 2024 年 3 月 20 日 的回复
Thanks for staying with us, Devita!!

8/10 还可以

Jeffrey

2024 年 2 月入住 1 晚
Emilia 于 2024 年 3 月 20 日 的回复
Thank you for staying with us, Jeffrey!

10/10 超赞

Vanessa A

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location to BriarTheatre Bars and Restaurants
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 19 日 的回复
Thank you for staying with us, Vanessa!

4/10 很差

Leslie

2024 年 2 月入住 1 晚
Emilia 于 2024 年 3 月 20 日 的回复
Thank you for sharing your feedback with us. We apologize for any inconveniences you experienced during your stay. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we strive to provide gracious, engaging, and caring service and try hard to make sure all of our guests have a rewarding stay. We hope you give us another chance in the future, Leslie!

10/10 超赞

Bryan

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay old hotel
Great stay Old Hotel Excellent Staff
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 14 日 的回复
Thank you for staying with us, Bryan!

2/10 糟糕

Rahsaan

2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 14 日 的回复
We apologize for any inconvenience that occurred during your stay and appreciate your feedback.

10/10 超赞

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place, good value
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 12 日 的回复
Thanks for staying with us, David!

8/10 还可以

Cara

与配偶出行
满意:清洁度、员工和服务、服务设施
Great little hotel, right off Lake Shore Drive. Parking garage was convenient, and only $25 for 24 hrs! It’s definitely an old building, but they’ve done a pretty good job maintaining. Some really fun Cubs memorabilia and decor on the ground floor too! I’d definitely stay again, especially for the price we got!!!
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 12 日 的回复
Thank you for sharing your wonderful experience! We hope to have the pleasure of hosting you again in the future, Cara.

8/10 还可以

JoAnn

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Lovely historic hotel. Cozy common room with fireplace.
2024 年 1 月入住 2 晚
Emilia 于 2024 年 2 月 12 日 的回复
Thanks for staying with us, JoAnn!

8/10 还可以

Gonzalo,Chicago

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It probably has nothing to do with the property but maybe a miscommunication. When I reserved the room, your app stated that a complimentary bottle of wine was included. The bottle of wine was actually$17.00.
2024 年 2 月入住 1 晚
Emilia 于 2024 年 2 月 8 日 的回复
We are very sorry for the confusion, Gonzalo. You are correct, our VIP guests receive 1 Free bottle of wine per stay. VIP guests are welcome to enjoy our Pinot Noir or Cabernet Sauvignon.

8/10 还可以

Katherine

满意:住宿条件和设施,清洁度
不满意:员工和服务
2024 年 1 月入住 1 晚
Emilia 于 2024 年 2 月 5 日 的回复
Thank you for staying with us, Katherine. We hope to host you again soon!

8/10 还可以

Rona,SAINT PAUL

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was incredibly kind and helpful. Suite layout was perfect for our needs. Other guests were also kind. Great location just off Lakeshore Drive.
2024 年 1 月入住 1 晚
Emilia 于 2024 年 2 月 2 日 的回复
Thank you for staying with us, Rona. We are delighted to hear about your positive experience during your stay with us. We hope to have the pleasure of hosting you in the future.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was my first time in Chicago, and I stayed at this hotel. Perfect choice indeed.
2024 年 1 月入住 1 晚
Roxana 于 2024 年 1 月 29 日 的回复
Thank you for choosing our hotel for your first Chicago trip. We hope to see you again soon!

8/10 还可以

Bryan

商务旅客
满意:员工和服务
Charming lobby area
2024 年 1 月入住 1 晚
Roxana 于 2024 年 1 月 29 日 的回复
Thank you for staying with us!