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关于奇利科西东智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
奇利科西东智选假日酒店 - IHG 旗下酒店
1003 E Main Street, Chillicothe, OH

点评

8.8

超赞

10 分 - 超赞。385 条好评，共有 636 条点评" "
8 分 - 还可以。169 条好评，共有 636 条点评" "
6 分 - 一般。41 条好评，共有 636 条点评" "
4 分 - 很差。22 条好评，共有 636 条点评" "
2 分 - 糟糕。19 条好评，共有 636 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.2/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

8/10 还可以

Michael

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Everything was very comfortable. Fantastic beds and pillows. Great ac. Our bathroom was a little dirty (in the corner behind the door was dirty and hair in shower, bath tub d rain and plug needed repair). Otherwise great stay.
2024 年 5 月入住 1 晚

10/10 超赞

Larry

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was amazing
2024 年 5 月入住 2 晚

8/10 还可以

Derek

与配偶出行
Decent hotel. Comfy bed. Nice and clean
2024 年 4 月入住 1 晚

10/10 超赞

yifan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff at the front desk.
2024 年 4 月入住 1 晚

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚

10/10 超赞

James，Elmhurst

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jaylenn 于 2024 年 4 月 4 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHILLICOTHE EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future, hopefully for free once you've accumulated those rewards points next time!Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at the hotel.

10/10 超赞

Jan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable room and midern decor. Decent breakfast options. Staff friendly and helpful with dining options.
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 31 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHILLICOTHE EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

10/10 超赞

Vikas Pratap

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The breakfast was delightful and offered a wide variety of options. The hostess who assisted us during breakfast demonstrated exceptional kindness and hospitality.
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 31 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHILLICOTHE EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

6/10 一般

Drue

不满意：住宿条件和设施
The soap dispenser was broken in the shower. The beds were roughly made (ie crooked and not flattened out)
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 26 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHILLICOTHE EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact the hotel.

10/10 超赞

Missing

2024 年 3 月入住 1 晚

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 26 日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express CHILLICOTHE EAST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact the hotel.

10/10 超赞

Debra

满意：清洁度、员工和服务、住宿条件和设施
Staff very nice room and breakfast really good!
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 20 日 的回复
Thank you for your stay here at the Holiday Inn Express - Chillicothe location, and for your positive review! Any feedback is always welcomed and appreciated, we use this feedback to constantly train our employees and improve on our work every single day, so thank you again not only for staying, but for the feedback as well.

10/10 超赞

Suzanne

Michael at the front desk was very friendly and welcoming!
2024 年 3 月入住 1 晚
Jaylenn 于 2024 年 3 月 20 日 的回复
Thank you for your stay here at the Holiday Inn Express - Chillicothe location, and for your positive review! Any feedback is always welcomed and appreciated, we use this feedback to constantly train our employees and improve on our work every single day, so thank you again not only for staying, but for the feedback as well.

10/10 超赞

Chuck

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Jaylenn 于 2024 年 3 月 20 日 的回复
Thank you for your stay here at the Holiday Inn Express - Chillicothe location, and for your positive review! Any feedback is always welcomed and appreciated, we use this feedback to constantly train our employees and improve on our work every single day, so thank you again not only for staying, but for the feedback as well.

10/10 超赞

Julie

满意：清洁度、员工和服务、住宿条件和设施
Everything is good
2024 年 2 月入住 1 晚
Jaylenn 于 2024 年 3 月 20 日 的回复
Thank you for your stay here at the Holiday Inn Express - Chillicothe location, and for your positive review! Any feedback is always welcomed and appreciated, we use this feedback to constantly train our employees and improve on our work every single day, so thank you again not only for staying, but for the feedback as well.

6/10 一般

Mike

商务旅客
满意：员工和服务，清洁度
2024 年 1 月入住 1 晚

2/10 糟糕

Rebecca

与家人出行
满意：服务设施，员工和服务
不满意：住宿条件和设施
ELEVATOR IS BROKEN and has been broken for over a month! Not great for someone with physical disabilities. Breakfast was mediocre…pancake machine was broken and no scrambled eggs, only egg whites. Humming noise from fridge kept me awake all night and the room smelled musty.
2024 年 1 月入住 1 晚

6/10 一般

Richard

与配偶出行
满意：清洁度、员工和服务、服务设施
Fortunately, we had a 1st floor room. All elevators out of service! 1st 2 hrs spent listening to a construction jackhammer 2 doors down from us. No advance notice thst these conditions existed
2023 年 12 月入住 1 晚

10/10 超赞

Peggy Haist

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly
2023 年 12 月入住 1 晚

10/10 超赞

Wendy

与家人出行, 带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Michael at the front desk was friendly and very helpful.
2023 年 12 月入住 1 晚

4/10 很差

Laura

与家人及幼儿出行, 与家人出行
不满意：住宿条件和设施
This was not at all as advertised. We reserved a room with 2 queen beds, were called to be told they were sold out and only had 2 king beds. Showed up (after midnight with two little kids) told we were getting a room with 2 kings, show up to 1 king and told there were no other options. We’re no extra pillows, blankets or even towels for the kids. Very frustrating but that late at night we didn’t really have any other options. Also the elevator was broken. This was a big disappointment using Orbitz and Holliday Inn
2023 年 12 月入住 1 晚

10/10 超赞

Matthew

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Noah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing choices for breakfast
2023 年 12 月入住 1 晚

10/10 超赞

Cindy

2023 年 12 月入住 1 晚

6/10 一般

Andrew

与家人及幼儿出行, 与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
We arrived at 1am with two small children already sleeping in the car, and when the informed us that we were on the third floor at that the elevator was broken, so we would have to carry everything upstairs (including the heavy pack and play). The key cards also weren’t working, so we had to have the staff manually open our door again whenever we left the room. The room was very clean and the staff were very nice, but the inconvenience of carrying everything up and down 3 flights of stairs at 1am resulted in my 1 year old waking up and crying for hours after we finally carried everything up, which was very frustrating.
2023 年 12 月入住 1 晚

6/10 一般

JANE

与家人出行
满意：客房舒适度，清洁度
2023 年 11 月入住 1 晚

6/10 一般

Maxine

满意：员工和服务，清洁度
The beds were so high that I had a terrible time getting into bed. We had friends in another room who complained of the same problem. Walls were thin.
2023 年 11 月入住 2 晚

10/10 超赞

Allison

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Shelbi

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very clean and cozy. Nice room with comfortable bed.
2023 年 11 月入住 1 晚

8/10 还可以

Patrick

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick overnight stay
Nice location for a quick overnight on a longer trip. The front desk attendant was friendly and very helpful. The rooms were a little outdated but the beds were extremely comfortable.
2023 年 11 月入住 1 晚

10/10 超赞

crystal

与家人及幼儿出行, 与家人出行, 带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They are very nice and friendly. Also very accepting of dogs.
2023 年 10 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean and nice. One of the best places I've stayed at.
2023 年 10 月入住 1 晚

6/10 一般

Robert

与配偶出行
不满意：服务设施
There was no bar soap in my room, only body wash dispensers, not all the amenities I expected.
2023 年 10 月入住 1 晚

8/10 还可以

Angela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly, fast, and efficient. Room was very nice except for the smell of urine in the bathroom. Breakfast was very delicious.
2023 年 10 月入住 1 晚

10/10 超赞

jim

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Diane

满意：清洁度、服务设施、住宿条件和设施
Quick and friendly check in. Clean spacious room. Nice and quiet! I stayed on a Friday night and I was able to get a good nights sleep without hearing door slams and water running.
2023 年 10 月入住 1 晚

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location. Front desk staff very friendly and helpful. Quiet and clean room. Bed very comfortable.
2023 年 10 月入住 1 晚

8/10 还可以

Becky

2023 年 10 月入住 1 晚

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great nights sleep
The bed was one of the most comfortable, and clean, I have slept in! Wonderful, friendly staff!
2023 年 10 月入住 1 晚

10/10 超赞

Dominic

2023 年 9 月入住 2 晚
Brooklynn H. 于 2023 年 9 月 30 日 的回复
Hello Dominic,Thank you for taking the time to leave us a review regarding your recent stay. We are glad to see that you enjoyed your time with us! We hope to see you again in the future.Until next time - Safe Travels! :)

10/10 超赞

Dariusz

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice property. Little outdated but they are working on updating it.
2023 年 9 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 30 日 的回复
Hello Dariusz,Thank you for taking the time to leave us a review regarding your recent stay. We are glad to see that you enjoyed your time with us! We hope to see you again in the future.Until next time - Safe Travels! :)

10/10 超赞

Jeffry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 30 日 的回复
Hello Jeffry,Thank you for taking the time to leave us a review regarding your recent stay. We are glad to see that you enjoyed your time with us! We hope to see you again in the future.Until next time - Safe Travels! :)

10/10 超赞

Jeffry

2023 年 9 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 30 日 的回复
Hello Jeffry,Thank you for taking the time to leave us a review regarding your recent stay. We are glad to see that you enjoyed your time with us! We hope to see you again in the future.Until next time - Safe Travels! :)

10/10 超赞

Michelle

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was very friendly. Room was clean and quiet. Beds were comfortable. Breakfast was good. Thank you for making our stay pleasant.
2023 年 9 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 13 日 的回复
Hello Michelle,Thank you for taking the time to leave us review regarding your recent stay with us. We are glad to see that you enjoyed your stay and we hope to have the opportunity to serve you again in the future.Until next time, safe travels!

2/10 糟糕

Brian

与家人出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Friendly staff but had a king room reserved and upon check in was told there weren’t any king rooms available
2023 年 9 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 13 日 的回复
Hello Brian,Thank you for taking the time to leave us review regarding your recent stay with us. We do apologize that you were unable to enjoyed your stay due to not having the room type you requested available. We take feedback very seriously and use it daily to retrain and coach our team to do better. We hope to have the opportunity to serve you again in the future to show you that your experience was an exception. Until next time, safe travels!

8/10 还可以

Benjamin

满意：住宿条件和设施
Very happy with our stay
2023 年 8 月入住 1 晚
Brooklynn H. 于 2023 年 8 月 28 日 的回复
Hello Benjamin,Thank you for taking the time to leave us a review about your recent stay with us. We are glad to see you have a pleasant stay and we hope to have the opportunity to serve you again in the future.Until next time, Safe Travels!

10/10 超赞

Benjamin

2023 年 8 月入住 1 晚
Brooklynn H. 于 2023 年 9 月 13 日 的回复
Hello Benjamin,Thank you for taking the time to leave us review regarding your recent stay with us. We are glad to see that you enjoyed your stay and we hope to have the opportunity to serve you again in the future.Until next time, safe travels!

10/10 超赞

kathleen

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good pool. Good breakfast. Friendly. Need to clean stairwells.
2023 年 8 月入住 1 晚
Brooklynn H. 于 2023 年 8 月 28 日 的回复
Hello Kathleen,Thank you for taking the time to leave us a review about your recent stay with us. We would like to apologize for the condition of our stairwells during your stay. We take feedback very seriously and use it to help train our staff on ways to improve our day-to-day work. We are glad to see you have a pleasant stay outside of the previously mentioned issue and we hope to have the opportunity to serve you again in the future.Until next time, Safe Travels!

6/10 一般

Margaret

满意：员工和服务、服务设施、住宿条件和设施
The front desk staff person was wonderful! The room was not in great condition and not as clean and tidy as I expected. The location is convenient to the highway but the hotel is sandwiched behind a Taco Bell and a truck stop which is unappealing.
2023 年 8 月入住 1 晚
Brooklynn H. 于 2023 年 8 月 28 日 的回复
Hello Margaret,Thank you for taking the time to leave us a review about your recent stay with us. We are sorry to see that you had not experienced a pleasant stay while you were with us. We take feedback very seriously and use it daily to help train our staff to improve their day-to-day work. We strive for guest satisfaction! We hope to have the opportunity to serve you again in the future.Until next time, Safe Travels!

8/10 还可以

Nathaniel

与家人出行, 商务旅客
满意：员工和服务
Ants in the room
2023 年 8 月入住 1 晚
Brooklynn H. 于 2023 年 8 月 28 日 的回复
Hello Nathaniel,Thank you for taking the time to leave us a review about your recent stay with us. We are glad to see you have a pleasant stay despite finding a few ants in your room. We greatly apologize for this inconvenience and will be sure to handle the situation immediately. We hope to have the opportunity to serve you again in the future.Until next time, Safe Travels!