hot and cold water is difficult to control , water output is not strong enough
真实旅客
2018 年 9 月入住 2 晚
4/10 很差
真实旅客
2017 年 7 月 28 日
不满意:清洁度、住宿条件和设施、客房舒适度
Offered not match actual
When selected the room, found have queen size bed and reserved it with higher amount. After registration, the bed is normal double bed. The staff told us they have not offered any queen size room. I felt very frustrating! Also, the shower water is extremely weak and need to take an hour for bathing.
真实旅客
2017 年 7 月入住 2 晚
2/10 糟糕
joanne
与配偶出行
2024 年 5 月 3 日
Never stay here. Absolutely unclean. Great central location however opposite a night club that doesn’t finish till 4am with taxi queue until about 5 Our ceiling leaked during the night. Couldn’t report it as phone didn’t work. Told staff next day and was told cleaner would pull out bed away from the wall!! Asked for toilet roll but never got any so had to buy some at tescos. Shower was a trickle. Walls and floor and curtains absolutely awful. We stayed in room 6. Couldn’t move without the floorboards making an horrendous racket. Staff however were pleasant enough if not slightly strange to be honest. I was offered a free stay my the receptionist next time and I told him you couldn’t pay us to stay there again. Breakfast I have to say was ok but I was scared of who was cooking it to be fair and what the cleanliness of the kitchen was if the rest of the place was absolutely awful. Avoid this hotel at all costs.
joanne
2024 年 4 月入住 2 晚
6/10 一般
Melissa
与配偶出行
2024 年 4 月 28 日
满意:服务设施
Very old historical building but tired and needs a thorough cleaning. Nice architecture but could be so much better.
Melissa
2024 年 4 月入住 1 晚
8/10 还可以
Marie
2024 年 4 月 26 日
满意:员工和服务,清洁度
It as a beautiful 1400 Grade 1-listed building, which was great, but I had problems with the shower. In my initial room the water was lukewarm at best. I was moved to another where the water was hot but the shower was weak. The staff were excellent and the breakfast was good. They had soya milk for my coffee.
Marie
2024 年 4 月入住 3 晚
10/10 超赞
Malachy
2024 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
The ambiance of the hotel was very welcoming and it was what it said, a Tudor building. It was what we wanted, Quirky. All the staff were excellent, friendly and most helpful. The only negative was that the street outside was very noisy at night but that is not the fault of the hotel as we were in the centre of Colchester. Over all it was a very positive experience.
Malachy
2024 年 4 月入住 3 晚
10/10 超赞
Dee,London
与配偶出行
2024 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely night stay! The room was clean and comfortable and the location was fantastic after a night out in Colchester. The breakfast had good options and the staff were very friendly and helpful. Highly recommended!
Dee
2024 年 4 月入住 1 晚
2/10 糟糕
Shaun
商务旅客
2024 年 3 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very dusty and dirty. The receptionist said there will be 24hr service on the reception desk, but no one was to be seen during the evening. I would not recommend this hotel at all..
Shaun
2024 年 3 月入住 1 晚
10/10 超赞
Wendy
2024 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and great value. Amazing cooked breakfast. Highly recommend