Upon arrivzl the credit card machine wasnt working for payments. Got to the room and it wasnt clean. The front desk closed at 11 so no one to refer to.
Havent gotten any return from my complaint made the next day with pictures to show.
No information on compensation for the inconveniences.
Had to ask for a receipt for my stay that was then sent by email after request.
Justin
2024 年 5 月入住 1 晚
8/10 还可以
josette
与家人出行
2024 年 5 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bel hôtel, calme , agréable
Tres grand appartement
Wifi...pas de bonnes connections ,c est dommage
josette
2024 年 5 月入住 2 晚
10/10 超赞
Arline
2024 年 5 月 26 日
满意:服务设施,员工和服务
The execitive room was spacious but need maintenance. The room was not super clean. The stay was short bit nice. Service of front desk and other personell was excellent
Arline
2024 年 5 月入住 2 晚
10/10 超赞
Anisha
2024 年 5 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always enjoy my stay here.
Anisha
2024 年 5 月入住 1 晚
8/10 还可以
Paulin
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good
Paulin
2024 年 5 月入住 2 晚
6/10 一般
Joseline
2024 年 5 月 20 日
满意:员工和服务
Privacy
Joseline
2024 年 5 月入住 2 晚
4/10 很差
Brithalia
与配偶出行
2024 年 5 月 19 日
不满意:住宿条件和设施,员工和服务
Téléviseur en panne !
Pas d’eau chaude !
Brithalia
2024 年 5 月入住 2 晚
8/10 还可以
Jovanna
与家人及幼儿出行
2024 年 5 月 14 日
不满意:住宿条件和设施,清洁度
The room was not cleanly the walls had holes in it when i entered. The staff was very nice over all. But the property have to upgrade their rooms and air conditioning
Jovanna
2024 年 5 月入住 3 晚
4/10 很差
Nicholas
与配偶出行
2024 年 5 月 10 日
满意:服务设施,员工和服务
不满意:住宿条件和设施
The property is being neglected. The landscaping is overgrown. Fresh paint needed pretty much every where. The lobby smells dirty, possibly moldy. I could see mold growth on the floor of my rooms shower. The room door did not any additional security locks. I went to turn the knob for the interior lock and if fell off. The room door wont close all the way unless you pull it shut. The furniture in the room was old and beat up. The bed was fine. The TV didn't really work, I could get maybe 3 channels to work out of ~50.
The staff was good to us. The bellman promptly brought us to our building after check-in with a vehicle. Front desk was great when coordinating the taxi's needed for transport.