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关于苏里麦丹度假村的点评

3.5 out of 5
苏里麦丹度假村
Alegria Barangay Road, Mactan Island, Cordova, Cebu

点评

7.6

还可以

10 分 - 超赞。69 条好评，共有 197 条点评" "
8 分 - 还可以。61 条好评，共有 197 条点评" "
6 分 - 一般。36 条好评，共有 197 条点评" "
4 分 - 很差。18 条好评，共有 197 条点评" "
2 分 - 糟糕。13 条好评，共有 197 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

8.2/10

服务设施

7.6/10

住宿条件和设施

7.4/10

环保

点评

10/10 超赞

HuiHua

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
陽台景色無敵，水量正常，水溫偏低但還能接受(菲律賓水準)，押金一晚2000(不太懂押金跟住幾天為何有關係)，入住手續約10min(符合菲律賓速度) 飯店附近什麼都沒有，建議適合只待在飯店耍廢的人 缺點： 1.兒童遊戲室看起來很不錯，但因為只能玩30分鐘(住一天跟兩天都一樣)， 然後就要加錢，所以一個小孩都沒有，有沒有這麼吝嗇 一般飯店設施不是都無限用？ 2.迎賓飲料不怎樣 3.房間螞蟻多 但整體來說瑕不掩瑜，為了水樂園來住兩晚，是值得的 7767NTD/2晚，對比飯店設施，我覺得很超值
2024 年 1 月入住 2 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Water park
My kid had so much fun at the water park.
2020 年 1 月入住 1 晚

10/10 超赞

美伊

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
帶小孩玩飯店
飯店整體算不錯，很大泳池很多，帶小孩非常適合，服務員人也很好，入住有免費升等面海房，給床頭小費還貼心的寫紙條道謝，送了許多餅乾和小蛋糕，不過外出不方便，附近沒東西，要靠渡假村的餐廳，選擇性比較少
2019 年 6 月入住 2 晚
chen 于 2019 年 8 月 2 日 的回复
Dear Ma'am/Sir, Thank you so much for giving us a feedback, We are glad that we made you happy and comfortable on your last visit in the resort. We will ensure that we will continue providing good service and do our best to improve factors that affects the satisfactory of our valued guest. We hope that in your next vacation plans will bring into our place once again.

6/10 一般

lan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
渡假酒店
沒有熱水

8/10 还可以

Eric

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Food is expensive. Daughter loved the water slides.
2024 年 5 月入住 2 晚

10/10 超赞

Christine

2024 年 4 月入住 4 晚

6/10 一般

Fumio

与家人出行
不满意：员工和服务
フロントで女性スタッフの対応に不満がありました。 ホテルは全体的に騒がしくて自分には合っていなかった。
2024 年 4 月入住 2 晚

10/10 超赞

Ferry

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good
2024 年 4 月入住 3 晚

10/10 超赞

Gina

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Attentive staff, so many pools, water park, and white sand beach. Great breakfast buffet. Enjoyed my stay and would highly recommend it.
2024 年 4 月入住 1 晚

4/10 很差

Chris

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
Way over priced , false advertising, they want to charge you for everything. A slice of cheesecake $1500 pesos, 4 seasons juice $250 pesos etc. save your pesos and go some where Eldo, not worth we normally stay at high end resorts but this is no where to the standard
2024 年 4 月入住 4 晚

10/10 超赞

Louriza

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lifeguards are so quick is responding and your things are safe even you left around
2024 年 3 月入住 1 晚

10/10 超赞

Rosendo

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awsom people Awsom staff, thank you for making our stay wonderful
2024 年 3 月入住 3 晚

2/10 糟糕

Mchale，kent

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Rooms are not properly maintained. crews in front desk did not give me enough time to check out when i have 3 toddlers and a pregnant family member while they gave us hustle when we check in and gave us a dirty rooms so i decided to upgraded to their old building which is facing in their “ sea view “ while the old building hasnt been updated or remodeled.
2024 年 2 月入住 1 晚

6/10 一般

Ricky Dean

与家人出行, 团体旅客
满意：员工和服务
不满意：住宿条件和设施
To be honest I didn't find anything about the property I liked other than drinks at the bar. Many things about the property I did not like. But it is very popular with a lot of people so take it or leave it. But will not come back.
2024 年 1 月入住 2 晚

10/10 超赞

Seongho

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

4/10 很差

Steven

与家人出行
不满意：员工和服务、住宿条件和设施、客房舒适度
Not happy with the resort
You get what you pay for ! Its cheap but then the costumer service and overall experience was bad!
2024 年 1 月入住 1 晚

6/10 一般

RITCHIE，Rancho Palos Verdes

满意：服务设施，清洁度
Property is huge and beautiful. Great food and wonderful hospitable service at earth restaurant. Beautiful selection of pools. Check in was long and they could not find my reservations via Expedia. I waited 30 minutes until everything was sorted out. It was disappointing - but overall experience at the facility was great. Room was comfortable, clean and great view. Rate 4 stars. ♥️
2023 年 12 月入住 2 晚

8/10 还可以

Mark

团体旅客
满意：清洁度、员工和服务、服务设施
Beautiful resort with numerous pools to choose from. The restaurant was great with plenty of entree options for breakfast and dinner. The rooftop restaurant offered a wonderful view of the city at night and even more scenic ocean view at sunset. The staff are great; professional, uniformed, and assistive to the customer's needs. My only complaint is the cosmetics of the rooms. Some of the mirrors look very old and peeling. Some of the caulk in the bathrooms are also peeling. Overall, the hotel is wonderful and would recommend to anyone wanting a secluded location.
2023 年 11 月入住 6 晚

6/10 一般

joseph

与配偶出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施，服务设施
Check-in process was long and have to wait more that 20mins to get out room. Room aircondition was dripping water during the night and did not function well. Staff was excellent, propery needs to be maintened well.
2023 年 9 月入住 1 晚

10/10 超赞

BYOUNGKEE

2023 年 9 月入住 1 晚

4/10 很差

Miguel

与家人及幼儿出行, 与家人出行
不满意：员工和服务
I was disappointed at the frontdesk as soon as I checked in.There was nonline at all but both frontdesks were looking down not checking almost ignoring me on the line.Their website does not work so I booked with Expedia.They asked for the email confirmation from Expedia so I showed the expedia app but that wasn’t enough she had me pull the email so I did as if I had no reservation or they never received the reservation from Expedia. I asked to be upgraded but for some reason it took them a while to figure out that there wasn’t any available so I decided to add a room so there were 4 adults and 2 toddlers but I was only given two waterpark tickets which I do not understand so I asked her how is that possible because I can’t just leave a 4 and 2 year old on their own so she said you have to pay extra 600 php or take one kid at a time like what???!! The rooms were so basic it does not even have a usb charger, the rfloors were sticky like it wasn’t mopped.One of the rooms has very bad cable signal, it was in and out of cable the chanels were so pixelated.The breakfast was so chaotic! We asked for bottled water and we were told to buy outside where they sell popcorn rightoutside the restaurant but we ate at 7 so it was still closed. This hotel is too expensive for what it can offer on top of that the staff I dealt with meh! Never coming back and I do not recommend the property!
2023 年 6 月入住 1 晚

8/10 还可以

Rand

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Liked the selection of swimmimg options... Restaurant rather pricey and service was very slow evening of my visit

4/10 很差

brett，Green Cove Springs

与家人及幼儿出行, 与配偶出行
满意：员工和服务，清洁度
Plenty of pools for the adults and kids. There inflatable water park looked like fun but wasn’t for us. I wouldn’t recommend for an older person. There is construction going on a new addition to the water park which will be nice upon completion. Beach disappointment, hot water in your room only early in morning or late at night. My reservation was for 3 people, only gave 2 towels. No hand towels or wash clothes. The food had a very good variety but for me wasn’t anything I would write home about. The free breakfast was pretty good but very over priced for dinner and not worth it in my opinion. My hamburger was not cooked and the bacon was not cooked either. Watch your step on the wet tiles. You can very easily slip and fall. One last thing. They offer shuttle service to pick you up at airport. But they don’t offer a shuttle return trip to airport. Taxi only and an extra 100 peso for taxi to come to resort. Every time taxi ride was different price. I took a taxi from airport. I don’t advise this. Arrange for a shuttle. When we tried to get a taxi all the drivers played dumb and said they didn’t know where resort was. I think about the 8th taxi took us. Of course he could have taken us a shorter route but still only cost us 360 php Trip from resort to airport cost us 600 php. So beware of taxi cab drivers. Always ask how much first. All in all enjoyed our stay, just not the food or transportation to and from. Won’t stay again.
2022 年 12 月入住 2 晚

10/10 超赞

David

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is still getting repaired from the tyhpoon .but thats not the hotels fault ,the whole experience at the hotel was fantastic from the food ,the service ,the staff and the facilities and the rooms . A great experience, i would definitely return
2022 年 8 月入住 9 晚

8/10 还可以

Rand

满意：清洁度、员工和服务、住宿条件和设施
2022 年 8 月入住 8 晚

4/10 很差

Floramae

与家人及幼儿出行, 与家人出行
满意：服务设施，清洁度
不满意：员工和服务
The staff are not very good ,and sewer smell so bad when we are at the balcony and I saw a lot of trash outside the fence .They need to train their staff more.
2022 年 4 月入住 2 晚

2/10 糟糕

真实旅客

2021 年 2 月入住 1 晚

10/10 超赞

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lots of pools to swim with. Kids have enjoyed it well! Lovely food and service too.
2021 年 1 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love the view from our room and the pool. The staff are friendly too!
2020 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 12 月入住 1 晚

2/10 糟糕

Amabel，Texas

与家人出行
不满意：住宿条件和设施，员工和服务
Why my new to pay 500 for soy sauce solea is go greedy and corupt. What hell just stupid idea of sometimes Accident wow I just so suprice I been I try the hotel so Many times charge f them never recommend I have the receipt too my a payed
2020 年 10 月入住 2 晚

6/10 一般

真实旅客

与家人出行
满意：清洁度
The room I booked was a suite supposedly 1 King bed and 2 Twin beds, however, we ended up getting a 1 king bed and a sofa bed. When we saw the room situation, I honestly felt embarrassed to my family. I didn’t complain and just tried to enjoy our stay anyway.
2020 年 9 月入住 1 晚

8/10 还可以

Wil

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hello I recently stayed 5 nights at you resort in Mactan Cebu and was pleasantly surprised with the facilities. It has a good atmosphere, clean, well organized and the pools were clean. I can't say enough about how friendly and accommodating your staff members were, they went well and above beyond what i expected. While i was staying i visited several different tourist sites and shopping facilities including different restaurants and i have to admit that the Breakfast, Lunch and Dinner at your resort were somewhat disappointing, the food was generally cold and the selection was at a minimal compared to other restaurants i visited and your pricing is also almost double what it is in a good restaurant that has much more variety not to mention the food would be hot. Other that that i was very satisfied with the resort.​ By the way your email address info@solea.com does not work. "Your message couldn't be delivered to info@solea.com because the remote server is misconfigured. See technical details below for more information." Regards Wil Heeren
2020 年 2 月入住 5 晚

8/10 还可以

真实旅客

2020 年 2 月入住 2 晚

2/10 糟糕

HYUNHEE

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
처음 배정받은 방이 베란다 앞이 벽으로 막힌 방이며 개미가 나오더라구요 이건 아니다 싶어 방을 바꿔달라고 요청해서 바꾸긴 했지만 영어 못한다고 햇볕도 들지 않고 바람도 잘 통하지 않는 이런 말도 안돼는 방을 배정한것에 너무 황당했습니다 룸바닥은 청소를 안하는지 닦았을때 시꺼멋고 화장실 세면대는 수전이 고정이 안돼있어 불편했어요 전기 콘서트 제대로 꼽히는 데가 없어 거의 충전 안됌 필리핀 한달살고 있는데도 물갈이 안했는데 솔레아가서 물갈이 해서 설사하고 힘들었음 조식 정말 먹을 거 없음 빵종류는 좀 있음
2020 年 2 月入住 3 晚

10/10 超赞

Ira

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We absolutely loved this resort !! Check in was great Joann was very friendly and informative. The property is very well kept and looks incredible. Many pools , waterslides, daycare, children's pool, the view from the 8th floor is breathtaking. The dinner buffet was huge and the staff was great. Or server was Nestirio Zafra. He was so good with our 3 year old giving her ice cream and other snacks. The next morning we were sad to have to checkout but we did go for the breakfast buffet and it was also very huge serving American and Filipino dishes. I will rate this hotel 5 stars !!!! And will definitely return.
2020 年 2 月入住 1 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
깔끔하고 수영장도 잘되어있고 좋았어요~ 편의시설도 깔끔! 직원들도 친절했는데 처음에 이불에 뭐가 묻어있어가지고 한번 교체했네요..ㅎ 우리나라 사람 진짜 많아요ㅋㅋ
2019 年 8 月入住 2 晚

2/10 糟糕

Seon yeong

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 6 晚

8/10 还可以

真实旅客

2020 年 2 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 2 月入住 1 晚

10/10 超赞

SERGIO

2020 年 1 月入住 9 晚

10/10 超赞

yeongtae

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
또 오고 싶네요 ㅎㅎ
직원들이 모두 친절해요. 무엇보다 무료로 스위트룸으로 업그레이드를 시켜줬어요. 그래서 그런지 방도 매우 넓고 좋았습니다. 아쉬운 점은 조금 지저분했어요. 어린 아들을 데리고 갔는데, 바닥이 미끄러워서 조금 위험했어요. 그래도 수영장도 넓고, 음식도 맛있고 만족합니다^^
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

他の人も書いている通り、たくさんの人が使う時間帯は、お湯や、水が出ません。
2019 年 12 月入住 5 晚

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施
청소 상태가 너무 좋지않음...에어컨을 켜면 에어컨에서 걸레빤 냄새가 나서 더운데 에어컨을 켤수가 없었음...위치가 외진곳에 있어서 호텔에서 저녁을 먹어야했는데...1인요금과 2인요금이 같았음..에어컨 냄새로 제대로 쉴수가 없어서 입실하고 3시간만에 체크아웃하고 나옴
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：服务设施，员工和服务
バスルームの扉が閉まらなかったのと、バスタオルが生乾きの匂いが酷かった以外は快適でした。 コストパフォーマンスは良かったと思います。
2019 年 12 月入住 3 晚

4/10 很差

真实旅客

与家人及幼儿出行, 与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The absolute best parts about Solea are the friendly staff and fun inflatable water park which my children enjoyed immensely. Food is very average and if you do not have the buffet breakfast included in your room, you may as well go hungry every morning because the slim offerings a la carte are way overpriced and come out cold. The buffet breakfast to purchase is about 18 USD per person!! so we had a hard time justifying this since it was nothing special. In other words, do your best to have the buffet included in your room price. The dinner buffet is better, but still very average and overpriced. The first room we were put in was on the 2nd floor next to the elevator and with a 'city view'. The elevator kept us awake most of the night followed by the rooster below our window that began crowing at 3AM. We paid an astounding 280 USD per night and so I lodged a complaint. We were moved to a similar room with ocean views but on the 7th floor which was much better for the lack of rooster noise but we were still right next to the elevator. Oh well. it was better at least. That was until we realized that we could not get water from our shower for most of the day. Not a drip. For 6 days. Then there was the rooftop lounge right above us that had the staff rearranging the furniture every night at 12:45 AM for 20 minutes. Scraping and squeaking away until we were all wide awake. I could go on. Avoid this place if you want any sleep. Go anywhere else and get a day pass for the park.
2019 年 12 月入住 7 晚

4/10 很差

真实旅客

与家人及幼儿出行, 与家人出行
不满意：清洁度
シャワーは基本、水です。 時間帯により、水すら出ませんでした。 スタッフが技術者を呼び改善するから２０分待ってくれとのことでしたが、2時間後に復旧されました。 私が泊まった部屋だけではなく、同じフロアの別の部屋も水が出ないと騒いでいました。
2019 年 12 月入住 4 晚

6/10 一般

真实旅客

团体旅客
满意：清洁度
不满意：员工和服务
시설은 좋지만 불편한 점이 많아요
컨시어지 처음엔 친절했는데 계속 묵을수록 팁 받으려고 너무 심하게 행동하고 기분도 좋지 않았어요 환전도 잘 해주지 않더라구요 게다가 전자레인지 이용료도 한번에 두 개 넣어서 돌리는데 하나당 한국돈으로 천원 이상 받아서 총 이천원 넘게 냈네요 시설과 수영장은 좋지만 너무 외곽지라 그랩도 잘 잡히지 않고 이동비도 많이 들어요 한번으로 만족합니다
2019 年 12 月入住 3 晚

10/10 超赞

Jonathan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

8/10 还可以

真实旅客

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施
Viele verschiedene Pools mit teils grossen Kinder bereichen mit Rutschbahnen usw.
2019 年 12 月入住 2 晚