Our first few interactions were with Jerica (front desk), who is the loveliest human. She was friendly and professional, ran up herself to make sure our room was ready, and then called after to check on our satisfaction. We happened to come during pool maintenance, and she was very kind about it, making sure to tell us about our hot tub options while offering our disappointed kids cookies, which totally saved the day! We saw active cleaning everywhere, and our room itself was very nice. Grabbing dinner from the attached Boston Pizza was very convenient. In the morning, we were surprised to see an excellent breakfast spread including hot items, cereals, baked goods, yogurt, and juice. The checkout staff were also very friendly. We wouldn't hesitate to stay again!