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关于盖特威克阿罗拉酒店的点评

4 out of 5
盖特威克阿罗拉酒店
Southgate Ave, Southgate, Crawley, England

点评

8.6

超赞

10 分 - 超赞。507 条好评，共有 1000 条点评" "
8 分 - 还可以。361 条好评，共有 1000 条点评" "
6 分 - 一般。74 条好评，共有 1000 条点评" "
4 分 - 很差。41 条好评，共有 1000 条点评" "
2 分 - 糟糕。17 条好评，共有 1000 条点评" "

9.2/10

清洁度

8.8/10

员工和服务

8.4/10

服务设施

8.8/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

KUANGI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good hotel. Convenient location
2020 年 1 月入住 1 晚

8/10 还可以

shu ping

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚

10/10 超赞

KUANGI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 5 晚

8/10 还可以

Mei

满意：清洁度、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚

8/10 还可以

Mei

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店房間很大，可以免費寄存行李，很好👍
2018 年 10 月入住 1 晚

4/10 很差

真实旅客

不满意：住宿条件和设施，员工和服务
Room lighting and staff performance
Staffs are nit friendly. Room lighting Is not fit for Room condition.
2018 年 2 月入住 5 晚

10/10 超赞

Darren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very smart Very clean Tv in room huge
2021 年 12 月入住 1 晚

8/10 还可以

Frederoc

商务旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
2021 年 4 月入住 4 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 4 月入住 1 晚

10/10 超赞

Andrew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to gatwick. Perfect for one night stay. Walking distance from crawley train station
2021 年 1 月入住 1 晚

8/10 还可以

Hugh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel and service
Stayed one night on an essential business trip one day lefore lockdown 3. Very good rates. Convenient parking in basement. Excellent check in. Very good covid arrangements. Comfortable, clean room (superior double). Very good arrangements for evening food and breakfast (order then collect and eat in room). Friendly efficient staff. 100% recommend.
2021 年 1 月入住 1 晚

6/10 一般

Geoffrey

商务旅客
不满意：住宿条件和设施，员工和服务
Hotel good if the food and cleanliness was updated
The hotel was good but we stayed for nights and the bed wasn't changed the whole time we were there, plus the food was very limited.
2020 年 12 月入住 9 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 12 月入住 1 晚

8/10 还可以

Andy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 4 晚

10/10 超赞

Andrew

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Apart from the fact that I waited behind just one person who took ten minutes to complete the check in process all was very good. The room was comfortable and clean
2020 年 10 月入住 1 晚

10/10 超赞

paul

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

8/10 还可以

Kate

商务旅客
满意：清洁度、员工和服务、客房舒适度
comfortable stay
Nice hotel in Crawley close to centre + train station. Staff are friendly + rooms are comfortable with nice separate shower and bath. The hotel is a little dated and needs updating but still a pleasant stay. Shame that the hotel isn’t operating room service + room cleans at the moment.
2020 年 10 月入住 6 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel. Friendly staff, Comfortable room and facilities.
2020 年 10 月入住 1 晚

10/10 超赞

Olga

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

10/10 超赞

Rp，West Sussex

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location & quiet Nice rooms with comfortable beds
2020 年 10 月入住 1 晚

6/10 一般

grant

商务旅客
不满意：住宿条件和设施
Dated hotel needs refurb
Welcome very flat from reception Decor and furniture dated Bed clothes basic
2020 年 9 月入住 1 晚

8/10 还可以

Kevin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Central location. Good vfm
5 mins walk from Crawley town centre. Good facilities, quiet room. Friendly and efficient staff. Good quality breakfast....although a bit disjointed.... different peoples breakfast in same group arriving 10 mins apart. Would stay here again.
2020 年 9 月入住 1 晚

8/10 还可以

真实旅客

2020 年 9 月入住 14 晚

4/10 很差

haslet

商务旅客
不满意：客房舒适度，住宿条件和设施
2020 年 9 月入住 1 晚

10/10 超赞

jasmine key

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury at a budget cost
An amazing hotel very close to public transport. The hotel is luxury at a budget cost.
2020 年 9 月入住 1 晚

8/10 还可以

Richie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 1 晚

8/10 还可以

Lynne

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff could be more friendly
I know its difficult times with the changes due to covid 19 but that should not make a difference to the friendliness of the staff, which I found sadly lacking
2020 年 9 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, friendly staff - highly recommend! Also in a good location
2020 年 8 月入住 1 晚

8/10 还可以

Raymond

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

6/10 一般

真实旅客

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

10/10 超赞

Philip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
enjoyable stay
2020 年 8 月入住 2 晚

8/10 还可以

Andy，Trowbridge

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A very clean hotel which has clearly considered its health and safety for staff and customers whilst reopening during the pandemic. Room was comfortable but a little outdated. Would return for a future visit.
2020 年 8 月入住 1 晚

4/10 很差

David

商务旅客
满意：客房舒适度
Arora Stay
very few staff limited food and drink
2020 年 8 月入住 1 晚

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
As ever same standard and upgrade was a bonusbut still impressive
2020 年 8 月入住 1 晚

4/10 很差

Philip

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
A little disappointed
I booked an Executive Double which should have had 2 x double beds and a double sofa bed. Got to the room and just 1 single double bed. Went back to reception and they said they that room configuration was in the west wing and the west wing was currently closed. If that was the case they shouldnt be selling those rooms. They did give us a 2nd room for free but there was 3 of us. So 2 of us still had to share a double bed. I have stayed many times and never had an issue so sure this is a one off due to Covid but still a little disappointed.
2020 年 8 月入住 1 晚

8/10 还可以

Sam，Great oakley

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Beautiful hotel, lovely rooms, great breakfast. Only issue was checking in as we were told we had to use the room key to use the lift and we not told that breakfast finished an hour earlier than advertised.
2020 年 8 月入住 1 晚

10/10 超赞

真实旅客

2020 年 7 月入住 1 晚

8/10 还可以

Christopher

满意：清洁度、员工和服务、住宿条件和设施
2020 年 7 月入住 1 晚

6/10 一般

真实旅客

2020 年 7 月入住 2 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
Staff were very friendly and helpful. The entrance to the hotel is stunning. The room was very outdated
2020 年 7 月入住 1 晚

10/10 超赞

Christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 1 晚
Reception Team 于 2020 年 7 月 18 日 的回复
Thank you for your review!

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable rooms, quiet location and less than 10 mins walk to downtown Crawley. Restaurant and bar is bit pricey for what you get. Morgans Pub needs a big makeover and new mgnt. Boring and uninviting, with mediocre food. Aside from above, we still like this hotels and always stay here when transiting few days thru Gatwick.
2020 年 3 月入住 2 晚

10/10 超赞

CharlieGill，Perth Australia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
They were happy to store my snow skis and boots while I went to Spain to visit my sister for week. I had asked other hotels while planning my holiday and they all refused. The hotel is a short stroll from Crawley town centre and only two stops on the train from Gatwick on arrival and an excellent shuttle service to Gatwick when checking out.
2020 年 3 月入住 1 晚

10/10 超赞

Steinar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Kosetur
Sentralt beliggende hotell, kort vei til bysenter med både tilbud for både shopping og kulinariske nytelser. Og hotellet hadde flotte tilbud på det meste. Hyggelig betjening.
2020 年 3 月入住 4 晚

10/10 超赞

Sara

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It is very convenient to public transportation. Staff are professional and friendly. Will stay there again!
2020 年 3 月入住 2 晚

10/10 超赞

christopher

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were excellent. Easy check in and friendly. Close proximity to train station.
2020 年 3 月入住 1 晚