2/10 糟糕
ANGEL
2024 年 4 月 28 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Why would any hotel not want to have cameras in their parking lot to provide extra security to their customers? I had my 80 k truck stolen from this hotel! When I asked front desk about footage or if they could do anything for me the lady had the audacity to tell me that it wasn't part of their property! I expected so much better from the Hilton. That level of customer service is unacceptable anywhere, but when paying for a nicer hotel you expect higher levels of service not something you receive at any regular motel! Anyway cops were contacted, along with onstar. As of last time I communicated with Irving PD they had not received assistance from the hotel! As someone who travels for work and has seen his fairshare of hotels, I recommend going elsewhere.
ANGEL
2024 年 4 月入住 2 晚