Oh, so you think that just because you spend $300-$400 a night on a hotel you should be able to:
1. Receive your room service order?
2. Retrieve your vehicle from the valet in a timely manner?
3. Have a reasonably cool room in the hot Arlington Summer heat?
Well, think again. I’ve literally NEVER posted a review for anything, but my stay at this hotel warranted a response. In short, we ordered breakfast and it just never came. I received the e-mail advising me that they had my order and when to expect it, BUT IT NEVER CAME. There was no explanation, but there was a charge.
When you arrive at the hotel, there’s little choice but to valet park it ($39/night) and I’m okay with that. They tell you to text a number to retrieve your car. We texted the number and got a message andvisong they were retrieving our vehicle and then we waited, and waited, and waited some more. An hour passed and still no vehicle. The vehicle wouldn’t have been retrieved until I questioned one of the many drivers about my vehicle. Then they decided to act and retrieved my vehicle, an hour and 15 minutes later.
Arlington is hot in May, period. 93 degrees hot. So, you have to turn your room’s A/C on or you’ll suffer. I turned it on, and it got hotter. Now I know what you’re thinking; is this guy technically proficient? Did he operate the system correctly? Yes and yes. Our room stayed a toasty 75 the entire stay.
Other than those issues, it was great.