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关于代托纳海滩 - 赛道智选假日酒店 - IHG 旗下酒店的点评

2.5 out of 5
代托纳海滩 - 赛道智选假日酒店 - IHG 旗下酒店
90 Professional Blvd, Daytona Beach, FL

点评

8.8

超赞

10 分 - 超赞。247 条好评，共有 394 条点评" "
8 分 - 还可以。94 条好评，共有 394 条点评" "
6 分 - 一般。23 条好评，共有 394 条点评" "
4 分 - 很差。17 条好评，共有 394 条点评" "
2 分 - 糟糕。13 条好评，共有 394 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

JoEllen

商务旅客
满意：住宿条件和设施，员工和服务
The room service cleaning could have been better. I was there 5 nights and the room was never vacuumed.
2024 年 4 月入住 5 晚

2/10 糟糕

Joseph，Port St Lucie

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were not able to use the pool because it was so dirty. We mentioned it on the first day but to no avail. There were roaches in our room as well. Most employees rolled their eyes and were rude whenever we asked fo anything. There was one woman who I believe as a housekeeping manager who was nice. We have stayed at the Holiday Inn Express a few miles away (LPGA Blvd) and it was much better.
2024 年 4 月入住 2 晚

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We continue to come back time and time again because we absolutely love this hotel.
2024 年 1 月入住 5 晚
Alona 于 2024 年 3 月 6 日 的回复
YAYYY!!! Thank you for your continuous support!!ALONA GOODWIN

10/10 超赞

Gerald

2024 年 1 月入住 1 晚
Alona 于 2024 年 3 月 6 日 的回复
Thank you for your review!!ALONA GOODWIN

10/10 超赞

Melvin，Oxford

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The employees are Great.
2023 年 12 月入住 5 晚

4/10 很差

Gwyn

商务旅客
满意：员工和服务
不满意：清洁度
Brought leftovers from dinner for the next evening, put in refrigerator. They next night opened refrigerator door and it stunk like death. Refrigerator wasn't working and food spoiled.
2023 年 11 月入住 3 晚
ALONA GOODWIN 于 2023 年 12 月 7 日 的回复
We deeply apologize about this situation. Please in your free time if you could enroll in IHG One Rewards, so I can take the liberty of depositing some appreciation points for the inconvenience. Thank you for also keeping us aware so that maintenance can stay on top of things.ALONA GOODWIN

10/10 超赞

Robert

团体旅客
满意：清洁度、员工和服务、服务设施
Nice and clean
2023 年 11 月入住 2 晚
ALONA GOODWIN 于 2023 年 12 月 7 日 的回复
We try our absolute best, thank you for choosing to stay with us.ALONA GOODWIN

8/10 还可以

Shannon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Tall bed
We had a king suite. The bed was WAY to tall. My wife could hardly get in it. We are an elderly couple, maybe that would be okay for some. The breakfast was the best we have had at a holiday inn express and suites.
2023 年 9 月入住 2 晚
ALONA 于 2023 年 9 月 21 日 的回复
Thank you very much for your kind and honest review. We do have bed stools available upon request. Please book another stay with us so we can accommodate ALL of your needs. We look forward to having you back!

10/10 超赞

Christine

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
ALOA GOODWIN 于 2023 年 8 月 30 日 的回复
THANK YOU!!!

10/10 超赞

Rachael

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Our stay here was nothing short of amazing! The staff were over the top, friendly, helpful, extremely professional. The rooms were very clean and more than expected. Comfortable beds, with a nice bathroom set up. We will definitely be back with any future stays in Daytona area.
2023 年 7 月入住 5 晚
ALOA GOODWIN 于 2023 年 8 月 30 日 的回复
OMG THANK YOU ! Reviews like this are what we aim for. Thank you so much and I look forward to you staying with us again.

8/10 还可以

Kylah

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed staying at HIExpress Daytona
We really enjoyed our stay at Holiday Inn Express Daytona. It was convenient to the Speedway and the Interstate. The staff was so friendly and helpful, especially Alona. Breakfast was a plus, too.
2023 年 4 月入住 3 晚

10/10 超赞

Kathleen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Front desk was very cheerful and lively each time we were greeted. The kitchen staff were amazing in their service and hospitality. Highly recommend this Holiday Inn.
2023 年 4 月入住 3 晚
ALONA 于 2023 年 4 月 30 日 的回复
Aww Thank You so much, I'm glad that you enjoyed your stay here with us!!ALONA GOODWIN

10/10 超赞

Jairo

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Esta bien
2023 年 3 月入住 2 晚
ALONA 于 2023 年 3 月 27 日 的回复
Gracias!!!

10/10 超赞

Charles

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great
2023 年 3 月入住 3 晚
ALONA 于 2023 年 3 月 27 日 的回复
Thank you very much!!

10/10 超赞

Jerry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very accommodating.
2023 年 3 月入住 1 晚
ALONA 于 2023 年 3 月 27 日 的回复
Thank you so much!!

10/10 超赞

Lennox，Sunrise

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel for the price
2023 年 3 月入住 1 晚
ALONA 于 2023 年 3 月 27 日 的回复
Thank you!!!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 3 晚
ALONA 于 2023 年 3 月 27 日 的回复
Thank you!!

10/10 超赞

Crystal

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly, and this was the first hotel that actually had good tasting coffee. The breakfast was delicious.
2023 年 1 月入住 1 晚

10/10 超赞

Brian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and the breakfast was outstanding.

6/10 一般

Shannon

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff! Facilities were clean, and breakfast was adequate. My one complaint is the room smelled like wet dog. Specially when the air kicked on.

10/10 超赞

kim

2022 年 9 月入住 2 晚

10/10 超赞

Jesus，Tampa

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Todo
2022 年 9 月入住 4 晚

10/10 超赞

Andrea

2022 年 9 月入住 1 晚
ALONA 于 2022 年 9 月 11 日 的回复
Thank You Ms. Andrea!!

10/10 超赞

Rachel

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 7 月入住 2 晚
ALONA 于 2022 年 8 月 3 日 的回复
THANK YOU!!!

10/10 超赞

Warren

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is in a good location, if you not planning on being on the beach. The staff was really friendly. All the workers were very helpful. Good place to stay. I would stay again in the future.
2022 年 7 月入住 3 晚
ALONA 于 2022 年 7 月 29 日 的回复
Thank you so much for your positive feedback! It's greatly appreciated!!

8/10 还可以

Robert

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Friendly staff and a good standard hotel. Staying longterm was a bit of a bummer for requested room service as theyd place you last or not get to it at all for the day. However i think staff did try to meet expectations and shore up areas they were lacking in
2022 年 7 月入住 14 晚
ALONA 于 2022 年 7 月 29 日 的回复
Thank you for your feedback. We deeply apologize about your service request. We are actually in the process of setting up a new system to avoid situations like this all together. I hope we get another chance to make this right. Have a great day!! ALONA GOODWIN FRONT OFFICE MANAGER

10/10 超赞

Juan

2022 年 7 月入住 1 晚

10/10 超赞

Eric

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 4 晚
ALONA 于 2022 年 6 月 16 日 的回复
Thank you so much Mr. Eric!!

10/10 超赞

Chris

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were incredible!
2022 年 5 月入住 5 晚
ALONA 于 2022 年 6 月 11 日 的回复
AWESOME!! Thank you so much for your feedback!! ALONA Front Office Manager

8/10 还可以

DELROY

团体旅客
Property was clean - Like Staff was not proactive to request for room service- Dislike
2022 年 5 月入住 3 晚
ALONA 于 2022 年 6 月 11 日 的回复
Thank you so much for your feedback. Unfortunately, due to covid, we only provide service upon request the day prior. This should have been explained to you at check in, I do apologize for not properly informing you. I hope you choose us again to make it right. ALONA Front Office Manager

4/10 很差

Richard

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very rude on check in. I had questions regarding using AAA discount and were completely unhelpful. The lobby is dark and floor was filthy. Third floor bedroom was moderately clean. The bathroom had hair on the floor & tons of hair all over the hairdryer. We were very disappointed in general, however the breakfast was pretty good & the staff doing the breakfast was friendly.
2022 年 4 月入住 1 晚

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Front desk lady is amazing. Fast and efficient check-in. Complimentary breakfast was really good. Right beside airport, speedway and restaurants. Super convenient. Definitely recommend.
2022 年 3 月入住 5 晚

4/10 很差

BRIAN

2022 年 1 月入住 2 晚

8/10 还可以

Colette

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚

10/10 超赞

Josh

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 2 晚

10/10 超赞

Carl

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location next to Speedway
2022 年 1 月入住 3 晚

10/10 超赞

Allison

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 4 晚

10/10 超赞

Danielle Lisette

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This was the nicest holiday inn express I’ve ever stayed at. It was super clean, staff was friendly, the bed was like a cloud, but the breakfast. Best hotel breakfast ever. So many options!
2021 年 11 月入住 3 晚

10/10 超赞

Rei

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚

10/10 超赞

rey

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The service is the best , super friendly place , the hotel is very Nice , rooms are clean and good free breaksfast , my number one place to stay in Daytona
2021 年 10 月入住 3 晚

10/10 超赞

BRUCE，Bushkill

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Second visit. Nice rooms. Quiet. Breakfast was very good.
2021 年 10 月入住 1 晚

10/10 超赞

Jessica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel was fabulous. Very clean. Staff was great. Amenities were great too. Definitely would stay again if we are ever back in Daytona. Highly recommend.
2021 年 9 月入住 1 晚

2/10 糟糕

Ray

不满意：员工和服务
The front counter was lazy and deliberately slow. Annoyed me to the point where I became upset. She seemed it was amusing. I’ll never use your service or a holiday inn again
2021 年 9 月入住 1 晚
management 于 2021 年 9 月 11 日 的回复
I hope that is true. Your behavior to the desk staff was unacceptable.

10/10 超赞

Lisa

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Booking waa easy. Staff was super nice. Rooms very clean.
2021 年 9 月入住 2 晚
Lona M 于 2021 年 9 月 10 日 的回复
Thank you for selecting our hotel for your recent stay. We are thrilled you enjoyed your stay with us. Please visit us again soon. Yours In Hospitality

10/10 超赞

CINDY

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to get to everything.
2021 年 9 月入住 1 晚
management 于 2021 年 9 月 11 日 的回复
We aim to please. Thank you for your review. We hope you visit again.

10/10 超赞

TAREE

2021 年 9 月入住 1 晚

10/10 超赞

Liana L.

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was comfortable to stay at and close for what we needed.
2021 年 8 月入住 4 晚
management 于 2021 年 9 月 11 日 的回复
Isn't it nice when you find a hotel that is exactly what you want and exactly where you need to be? We are thrilled we could be here for you.

8/10 还可以

Steve

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 3 晚
management 于 2021 年 9 月 11 日 的回复
We are delighted you enjoyed our hotel. Let us know when ever you are in need of accommodations. We are here for you

10/10 超赞

Michael Andrew

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 2 晚
management 于 2021 年 9 月 11 日 的回复
For a guest like you.....the world! Thank you for making us your home away from home.