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关于贝斯特韦斯特德斯普雷恩斯酒店的点评

2.5 out of 5
贝斯特韦斯特德斯普雷恩斯酒店
1231 Lee St, Des Plaines, IL

点评

7.6

还可以

10 分 - 超赞。331 条好评，共有 1000 条点评" "
8 分 - 还可以。338 条好评，共有 1000 条点评" "
6 分 - 一般。166 条好评，共有 1000 条点评" "
4 分 - 很差。73 条好评，共有 1000 条点评" "
2 分 - 糟糕。92 条好评，共有 1000 条点评" "

8.0/10

清洁度

7.8/10

员工和服务

7.2/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

10/10 超赞

Lucas，pasadena

2023 年 5 月入住 1 晚
MANAGEMENT 于 2023 年 6 月 3 日 的回复
We greatly appreciate the wonderful feedback

8/10 还可以

Yungyu

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 1 晚
manoj 于 2019 年 5 月 27 日 的回复
Dear Guest, Thanks for staying with us. We appreciate the feedback.

2/10 糟糕

Myra

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Went to the property and they couldn’t find my booking

8/10 还可以

Faith

与配偶出行
满意：清洁度
We had a good stay, the breakfast was good, it was very clean. Our fridge, ac/heat and microwave worked. The only reason i’m not giving it 5 stars is that the property could use some updating, the doors were really thin, our window wouldnt shut all the way(we were on the second floor so it wasn’t that big of a deal) and the beds were a little worn. Otherwise this was a great property especially if you’re trying to save some money. Also it was a really easy and quick drive to the convention center in Rosemont.
2024 年 4 月入住 2 晚

6/10 一般

Timothy

商务旅客
满意：住宿条件和设施，清洁度
不满意：服务设施
Ok. Better than expected. Old but clean. Everything worked. Good location for Ohare
2024 年 4 月入住 1 晚

6/10 一般

AnneMette

与配偶出行
不满意：服务设施
No frills but it was very clean and if you need to stay in Des Plaines it’s the only option. Not far from the train station (a mile) and a Starbucks but there is nothing otherwise right there.
2024 年 4 月入住 2 晚

6/10 一般

Andre

不满意：住宿条件和设施，员工和服务
2024 年 4 月入住 1 晚

10/10 超赞

Hafashimana

满意：清洁度、员工和服务、住宿条件和设施
They should update the website on the pool not being opened. I booked this place because of the pool.

4/10 很差

Remberto

不满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚

10/10 超赞

Robert

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very close to our convention with multiple dining options nearby
2024 年 4 月入住 1 晚

8/10 还可以

Marieta

与家人出行
N/A
2024 年 3 月入住 2 晚

2/10 糟糕

Christine

与配偶出行, 商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The woman at the front desk was very rude and unprofessional. There was urine and feces in our toilet upon arrival. Will be not be staying at this hotel again.
2024 年 3 月入住 1 晚

6/10 一般

Lisa

不满意：住宿条件和设施，员工和服务
The bathrooms on first floor out of order. Pool out of order. Night shift doesn’t answer phones. Room was clean.
2024 年 3 月入住 1 晚

10/10 超赞

Ruttanatip，Fitchburg

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to find, friendly and professional staff, nice facility, convenient location to the airport.
2024 年 3 月入住 1 晚

10/10 超赞

Juan

满意：员工和服务，清洁度
*
2024 年 3 月入住 1 晚

10/10 超赞

Tricia，Bluffton

商务旅客
满意：清洁度、服务设施、住宿条件和设施
I love that there is carport, so your vehicle is covered in the parking lot
2024 年 3 月入住 1 晚

4/10 很差

Suellen

与家人出行, 商务旅客
满意：员工和服务，清洁度
The bed was like sleeping on a rock, and someone in the room above us was running and pounding well past midnight.
2024 年 3 月入住 2 晚

10/10 超赞

Tricia，Bluffton

满意：住宿条件和设施，服务设施
The Front desk team and housekeeping work like a fine oiled machine. Everyone is so accommodating and diligent. I recommend this hotel to anyone in the area you will not be disappointed, so kind and compassionate. They never make you feel like you’re renting a room.
2024 年 3 月入住 1 晚

10/10 超赞

ASYPBEK UULU

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 3 晚

4/10 很差

Irina

与家人及幼儿出行, 商务旅客
满意：员工和服务
Seems like people stay at the hotel long term and they don’t care about guests around them, they’re noisy and smoke inside rooms (not just cigarets). Breakfast is good, different options provided on all 3 days we stayed. Besides the noisy neighbors and smell in the room it’s a good stay.
2024 年 2 月入住 3 晚

10/10 超赞

Lilia

2024 年 2 月入住 1 晚

10/10 超赞

orlando，Winter Haven

Clean and friendly staff. Good location for take out food and close to allot of stores.
2024 年 2 月入住 3 晚

10/10 超赞

Juan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

2/10 糟糕

rajmond

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I'm paid hotel vith pool. POOL NOT WORKING
2024 年 2 月入住 1 晚

10/10 超赞

Saif

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, clean, and chill place. Along with nice and accommodating staff.
2024 年 1 月入住 7 晚

10/10 超赞

Tricia，Bluffton

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The housekeeping staff is so polite and thorough. I really appreciate all the work they do.
2024 年 1 月入住 1 晚

10/10 超赞

Halyna

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚

10/10 超赞

Tricia，Bluffton

商务旅客
满意：清洁度、服务设施、住宿条件和设施
Great staff, super quiet, super clean!
2024 年 1 月入住 1 晚

10/10 超赞

Saif

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 7 晚

2/10 糟糕

MICHAEL

商务旅客
不满意：客房舒适度，员工和服务
2024 年 1 月入住 2 晚

10/10 超赞

Tricia，Bluffton

满意：住宿条件和设施，清洁度
2024 年 1 月入住 1 晚

2/10 糟糕

Tyler

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
After checking in, went to our 3rd floor room to find the bed completely stripped and room not finished being cleaned. Went back to the front desk and got a new room (luckily they had another one) on the 2nd floor. All night the people above us were stomping, walking around, dropping things, and making lots of noise, keeping us up almost all night. Breakfast in the morning was mediocre at best. The front doors are not inviting, look run down, and difficult to open. This place needs a significant fave lift.
2024 年 1 月入住 1 晚

8/10 还可以

Caroline San

满意：清洁度、员工和服务、住宿条件和设施
Good breakfast
2023 年 12 月入住 3 晚

6/10 一般

?????

商务旅客
满意：员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

4/10 很差

PHILLIP

满意：住宿条件和设施，清洁度
不满意：员工和服务
Alas, no hot water. That is a major draw back.
2023 年 12 月入住 1 晚

10/10 超赞

Grahm

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

6/10 一般

Malisa

满意：客房舒适度，清洁度
I stay here when I come to the Chicago area. This time I was disappointed because I had no hot water in the shower and the hair dryer did not work in the outlet. Lady at the desk was not helpful. But all in all the bed is comfy room is clean and it is convenient to nearby places.
2023 年 12 月入住 2 晚

10/10 超赞

Keith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Justin

满意：员工和服务、住宿条件和设施、客房舒适度
Stay was great I was definitely pleasantly surprised!
2023 年 12 月入住 1 晚

6/10 一般

Jose

2023 年 12 月入住 2 晚

10/10 超赞

Fashanu

满意：清洁度、员工和服务、服务设施
2023 年 11 月入住 1 晚

6/10 一般

Karen

与家人出行
不满意：住宿条件和设施，清洁度
2023 年 12 月入住 1 晚

6/10 一般

Klaudia

满意：清洁度
2023 年 12 月入住 2 晚

2/10 糟糕

Charles

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Horrible
Run down, and dirty from lobby to the room. Stains on the carpet, the sheets were gray, the bed was extremely uncomfortable. Handicap parking outside a door that didn't work.
2023 年 12 月入住 1 晚

10/10 超赞

Dimitrios

满意：清洁度、员工和服务、服务设施、住宿条件和设施
All good
2023 年 11 月入住 1 晚
GM 于 2023 年 11 月 29 日 的回复
We appreciate your review, Thank you for giving us the opportunity to serve you.

10/10 超赞

Rakesh，CARMEL

2023 年 11 月入住 1 晚

10/10 超赞

Atmanand

满意：清洁度
不满意：员工和服务
2023 年 11 月入住 2 晚
GM 于 2023 年 11 月 22 日 的回复
We appreciate your review, Thank you for giving us the opportunity to serve you.

2/10 糟糕

Denmarsh，Des Moines

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 5 晚
GM 于 2023 年 11 月 21 日 的回复
We apologize for not exceeding your expectations. We value your feedback and look forward to another opportunity to serve you

8/10 还可以

leon

不满意：住宿条件和设施
Had a free breakfast but nothing exciting
2023 年 11 月入住 6 晚
GM 于 2023 年 11 月 19 日 的回复
We appreciate your review, Thank you for giving us the opportunity to serve you.

10/10 超赞

JASMINE

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Like that it had a pool and served great breakfast. I loved that it offered plant based milk! The graffiti outside all over the property next door was unsettling.
2023 年 11 月入住 1 晚
MANAGEMENT 于 2023 年 11 月 14 日 的回复
We appreciate your review, Thank you for giving us the opportunity to serve you.