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关于贝斯特韦斯特普拉斯多哈酒店的点评

4 out of 5
贝斯特韦斯特普拉斯多哈酒店
Al Safliya Street, Old Salata Road, Doha, QA

点评

7.2

还可以

10 分 - 超赞。47 条好评，共有 187 条点评" "
8 分 - 还可以。63 条好评，共有 187 条点评" "
6 分 - 一般。37 条好评，共有 187 条点评" "
4 分 - 很差。24 条好评，共有 187 条点评" "
2 分 - 糟糕。16 条好评，共有 187 条点评" "

7.6/10

清洁度

7.4/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

7.6/10

环保

点评

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
鄰近多哈伊斯蘭藝術博物館
鄰近多哈伊斯蘭藝術博物館，房間很大，整潔，窗外望牆，完全無風景，24小時都聽到外面機器的聲音，就算關了窗都聽到，上面舞池亦有聲浪傳到入房直到深夜

8/10 还可以

Abdalla

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Size of the room is anbleavable and very clean but it's noisy for the horns of the cars
2024 年 5 月入住 1 晚
Hany Ghanem 于 2024 年 5 月 6 日 的回复
Dear Mr. Abdallah,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

10/10 超赞

Abner，Larnaca

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff are excellent, friendly and are ready to help with any information
2024 年 3 月入住 1 晚
Hany Ghanem 于 2024 年 3 月 21 日 的回复
Dear Mr. Abner,Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services!Our team is consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team.We will continue to strive to improve our services to provide you a more comfortable and memorable stayWe value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel.Sincerely yours,Hany Ghanem – General Manager

2/10 糟糕

RAJA，SURREY

不满意：清洁度、员工和服务、住宿条件和设施
Terrible experience Drum beating all night Dance party to much noise till 2 AM in the morning. Could not sleep for a single minute Very uncomfortable Terrible experience
2024 年 2 月入住 1 晚

6/10 一般

zainulabdeen

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Först och främst hotellet är inte för familjer, alltid för mycket folk som inte bosatte i hotellet, hiss är väldig segt, massor av folk efter kl 00 som går upp till discot eller liknande, ljudet under natten överdrivet
2024 年 1 月入住 7 晚

4/10 很差

真实旅客

商务旅客
满意：住宿条件和设施，清洁度
不满意：客房舒适度，员工和服务
Froze in the room
Room 604 was very cold when I checked in around 5 PM. AC was at full blast with the temperature set at 14C which I set to 24C. Though I switched off the AC, the temperature did not increase even after more than 4 hours The technician came at 1 AM when I complained and could not fix the problem. He said since the AC was switched off the temperature would gradually increase. In fact, the room was still at 14C when I returned from meetings at 2 PM & checked out!
2024 年 1 月入住 1 晚

10/10 超赞

Frantz，APO

团体旅客
满意：清洁度、员工和服务、服务设施

10/10 超赞

VIRENDRA，Brantford

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy early morning check-in. Helpful staff. Transport is available outside at hotel premises. Places of visit are available nearby. Comfortable room.
2023 年 12 月入住 2 晚

10/10 超赞

Daniel Igor

2023 年 12 月入住 1 晚

10/10 超赞

Githu，Mississauga

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was clean and very spacious. Good location. Restaurants in the building Room service provided was great, timely.
2023 年 11 月入住 2 晚

8/10 还可以

Jun，Yokohama

2023 年 11 月入住 1 晚

10/10 超赞

Andreas

满意：清洁度、员工和服务、住宿条件和设施
Alles o.k
2023 年 10 月入住 8 晚

8/10 还可以

Tom

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

6/10 一般

Adriana

2023 年 3 月入住 2 晚

4/10 很差

Lucas

团体旅客
满意：清洁度
不满意：员工和服务
We stayed on the 12th floor in a suite. The manager took over a room next to ours where he smoked hookah with the door open, he and his crew made lots of noise and regularly set off the fire alarm. I asked them to quiet down, but they were offended by the request and got even louder. The manager should party someplace else, he is a real jerk.

4/10 很差

Zakir

2022 年 6 月入住 1 晚

10/10 超赞

George

2022 年 6 月入住 1 晚

2/10 糟糕

hassan

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very bad service
2022 年 5 月入住 5 晚

10/10 超赞

AbdulFattah

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 1 晚
Hany Ghanem – General Manager 于 2022 年 4 月 19 日 的回复
Dear Mr. AbdulFattah, Thank you for taking time to share your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please know that It is our constant endeavor to fully engage with our customers needs to ensure that we give you the comfortable, memorable and best experience that you deserve. Once again, thank you for sharing your recent experience, We hope you will come back and see us again soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

Farrukh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 1 月入住 1 晚

6/10 一般

sarath

不满意：客房舒适度，清洁度
2021 年 10 月入住 4 晚

10/10 超赞

mj

2021 年 10 月入住 1 晚

2/10 糟糕

Nader

2021 年 8 月入住 1 晚

4/10 很差

真实旅客

满意：清洁度、员工和服务、服务设施
Room was good. Normal staff good. Rooms smell like smoke. Restaurant/Bar staff are terrible. Would not recommend due to rudeness of that staff and not being able to eat on premises, along with smoke
2021 年 2 月入住 2 晚
Hany Ghanem - General Manager 于 2021 年 3 月 2 日 的回复
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

真实旅客

与配偶出行
满意：员工和服务，清洁度
There are traces of being old already the smell of the room the doors of the toilet but its clean and nice i would still recommend it specially those who are looking for bar on the same hotel.
2020 年 9 月入住 1 晚
Hany Ghanem - General Manager 于 2020 年 9 月 14 日 的回复
Dear Guest, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We value your feedback and I apologize if there any inconveniences that have caused you during your stay with us. We, as a team are continuously striving to improve our services to provide you a more comfortable and memorable stay. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

10/10 超赞

Ross

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
W Doha
Place is nice , casual and fiendly. Service was great house cleaning was good. A little bit antiquated on furnishings, could use a spruce up in that department. Access to Corniche and walking paths is very close, also to the old town Soque shopping areas.
2020 年 7 月入住 2 晚
Hany Ghanem - General Manager 于 2020 年 8 月 10 日 的回复
Dear Mr. Ross, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! We appreciate you for acknowledging our hotel facilities and the staff as we are consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem - General Manager

8/10 还可以

Mouna

满意：清洁度、员工和服务、客房舒适度
2020 年 2 月入住 4 晚

8/10 还可以

Ana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was very nice, very spacious room, good and gentle service. Nothing to change
2020 年 2 月入住 1 晚
Hany Ghanem 于 2020 年 3 月 10 日 的回复
Dear Ms. Ana, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

真实旅客

2020 年 2 月入住 2 晚
Hany Ghanem 于 2020 年 3 月 10 日 的回复
Dear Guest, Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 超赞

Tarapada

与家人出行
满意：清洁度、员工和服务、客房舒适度
2020 年 1 月入住 1 晚
Hany Ghanem 于 2020 年 3 月 10 日 的回复
Dear Guest , Thank you for choosing Best Western Plus Doha as a venue of your trip and I am delighted to hear that you enjoyed our hotel services! Our team is consistently delivers exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We will continue to strive to improve our services to provide you a more comfortable and memorable stay We value your patronage and appreciate your confidence in us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

真实旅客

满意：员工和服务，清洁度
不满意：住宿条件和设施
Location was excellent for the price. Staff very friendly
2019 年 12 月入住 5 晚

2/10 糟糕

真实旅客

不满意：清洁度、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚

10/10 超赞

Haidar

与家人出行
满意：住宿条件和设施，清洁度
2019 年 12 月入住 4 晚

8/10 还可以

真实旅客

满意：员工和服务，清洁度
2019 年 11 月入住 1 晚
Hany Ghanem – General Manager 于 2019 年 11 月 9 日 的回复
Dear Valued Guest, Thank you very much for taking the time to share your experience in regard to your last stay at Best Western Plus Doha Hotel! I am delighted to hear that you were satisfied with most aspects of your stay. We appreciate you for acknowledging our staff as we are consistently delivering exceptional service to our guest. I will make sure to share your positive feedback with the entire team. We value your patronage and appreciate your confidence in us. Once again, thank you for sharing your recent experience, your comment is always very important for us. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

2/10 糟糕

barry

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 3 晚
GM 于 2019 年 10 月 26 日 的回复
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 很差

真实旅客

2019 年 10 月入住 1 晚
General Manager 于 2019 年 10 月 22 日 的回复
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 9 月入住 1 晚
General manager 于 2019 年 9 月 21 日 的回复
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 还可以

Murari

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
General Manager 于 2019 年 9 月 18 日 的回复
Dear Murari, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

Jan

满意：客房舒适度，员工和服务
Slept well
Pretty good quality/price. WC could have been finished with better care. AC was a bit too loudy for my taste. I would book it again.
2019 年 7 月入住 1 晚
General Manager 于 2019 年 7 月 23 日 的回复
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

4/10 很差

真实旅客

不满意：住宿条件和设施，服务设施
This place is terrible, I had to ask everyday for wash towels I only received 2 throughout the whole stay. When I asked house service, the receptionist, room service and even the bell boy ( why would I even have to ask the bell boy for wash towels?) it was always they’re being washed. I’m guessing the towels were hand made since it took forever to receive. This was the most disappointing stay I’ve ever had.
2019 年 5 月入住 1 晚
General Manager 于 2019 年 5 月 30 日 的回复
Dear Valued Guest, Thank you for taking the time to write a booking.com review regarding your recent experience with our property at Best Western Plus Doha Hotel! Based on your review rate, I would like to take this opportunity as well to personally apologize for inconveniences that have caused you during your stay with us. We are reaching out to hear your concerns in particular, as we are unceasingly reviewing all other areas of improvement to mark the venue of your trip whether for business or leisure to be comfortable and memorable one. Your comment is always very important to us. I hope that you give us a an opportunity to turn your experience around. I look forward to hearing from you soon and it will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 2 晚
General Manager 于 2019 年 5 月 30 日 的回复
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honour to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 还可以

Chowdhury

满意：住宿条件和设施，员工和服务
Very close to Souq Waqif .
Room was good. Liked the upgrade and free shuttle to Airport. Breakfast should come free with Bed. Room lights are not enough.
2019 年 4 月入住 1 晚
Hany Ghanem – General Manager 于 2019 年 4 月 27 日 的回复
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

6/10 一般

真实旅客

商务旅客
满意：服务设施，员工和服务
Location is great to access attractions. Staff are very friendly & room was spacious. Cleaning was average and we kept asking to replace things when taken eg towels. Some towels had stains on them. You could hear children in other rooms so noise isolation isn’t great , & noise from outside .
2019 年 4 月入住 9 晚
Hany Ghanem- General Manager 于 2019 年 4 月 20 日 的回复
Dear Sadia, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. We appreciate as well for bringing up all your concerns which is very important to us to improve our services. Please accept my sincere apology for any inconvenience during your stay with us, we ensure that we will take necessary actions and continuously reviewing all other areas of improvement to avoid such matters in the future for a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we hope that you give us a second change to turn your experience around. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 超赞

真实旅客

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nuce Location and Room was clean. Bathroom not so clean
2019 年 3 月入住 2 晚
Hany Ghanem – General Manager 于 2019 年 3 月 25 日 的回复
Dear Valued Guest, Thank you for taking the time to write a review regarding your recent experience with our property at Best Western Plus Doha Hotel! We are glad to hear remarking our location, our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Moreover, our sincere apology for other areas that caused you inconveniences. and we also unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid any inconveniences in the future. Once again thank you for sharing your recent experience and it will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely yours, Hany Ghanem – General Manager

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
Very Nice!
2019 年 3 月入住 1 晚
Sincerely yours, Hany Ghanem - General Manager 于 2019 年 3 月 19 日 的回复
Dear Valued Guest, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

2/10 糟糕

真实旅客

不满意：住宿条件和设施，清洁度
dreckig und abgenutzt! Bettlagen hatten löcher, Bettdecken hatten Flecken; Kopfkissen ekelhaft! Bad verdreckt. Duschen unmöglich, da nur Tropfen Wasser aus der Dusche kamen....
2019 年 3 月入住 1 晚
Hany Ghanem – General Manager 于 2019 年 3 月 18 日 的回复
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager

10/10 超赞

Damiano

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very good hotel.
A very good hotel near to all amenieties.There are plenty of restaurants in the area.The staff were very attentive.We were given an upgrade to a suite which was very kind of them.
2019 年 3 月入住 3 晚
Hany Ghanem- General Manager 于 2019 年 3 月 11 日 的回复
Dear Mr. Damiano, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! On behalf of the entire team, I would like to thank you for acknowledging our hotel services & facilities. As well as for remarking our hotel location. Our property is truly close in proximity to the city’s key administrative business and leisure attractions and a walking distance of essential tourist spots or commercial centers. Once again, thank you for sharing your recent experience. It will be our pleasure to welcome you back soon at Best Western Plus Doha Hotel! Sincerely, Hany Ghanem- General Manager

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
Amazing staff I come four times a year and always remember me and give warm welcome. Top floor have amazing Phillipino group Sounded stations recommend highly. Been coming for 3 years and look forward to next stay.
2019 年 2 月入住 8 晚
Hany Ghanem - General Manager 于 2019 年 2 月 16 日 的回复
Dear Mr. David, Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

8/10 还可以

Ray

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Quick Business trip to Doha
Very enjoyable stay. Friendly and efficient staff. Would stay there again
2019 年 2 月入住 2 晚
Hany Ghanem - General Manager 于 2019 年 2 月 12 日 的回复
Dear Mr. Ray Thank you for the wonderful feedback and trusting us to be at your service! We are delighted to hear that it is your best stay at Best Western Plus Doha and it is a great honor to hear your recommendation, such an encouraging word! I will make sure to share your positive feedback with the entire team. It has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Once again, thank you for sharing your recent experience and we look forward to welcome you back soon! Sincerely yours, Hany Ghanem - General Manager

4/10 很差

真实旅客

不满意：客房舒适度
Regret going glad it was only 1 night
The room was so cold, I’ve never been to a hotel room that cold. After 1 night I got a sore throat and became ill. The shower gondition was poor. It was close to airport.
2019 年 2 月入住 1 晚
Hany Ghanem – General Manager 于 2019 年 2 月 15 日 的回复
Dear Sir/Madam, Thank you for taking the time to write a review regarding your experience with our property at Best Western Plus Doha Hotel! I would like to extend my sincere apology regarding your concern. I truly understand your disappointment. I have addressed this to my team and it has been our constant endeavor to make continuous improvement in our service to provide you a more comfortable and memorable stay. Your feedback is very important to us and we are unceasingly reviewing all other areas of improvement to apply the best relative course of actions to avoid this kind of occurrences in the future. I hope that you give us a second chance to turn your experience around. It will be our utmost pleasure to welcome you back at Best Western Plus Doha Hotel. Sincerely yours, Hany Ghanem – General Manager