The first thing, I was over charged, the total was supposed to be $516.00 including all fees and taxes, but I was charged $585.13 including taxes and fees. Please refund the difference back to my Visa. Secondly, we weren’t told that the hotel had a lot of players from a kids baseball tournament staying at the hotel, so the pool and hot was mostly a un-useable. The lady at the front desk was very nice, and said she is putting in a request for the refund for the over charge, and the breakfast was great.
wyatt
2024 年 5 月入住 2 晚
10/10 超赞
Graeme,Calgary
与配偶出行
2024 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a room with a wonderful jacuzzi. Also when we were too late for the breakfast the woman on the desk recommended a great place for breakfast across the river.
Graeme
2024 年 5 月入住 1 晚
6/10 一般
Alan
与家人出行, 带宠物出行, 与配偶出行, 团体旅客
2024 年 5 月 4 日
满意:服务设施,员工和服务
The Tv NEEDS to be much bigger and the elevators they stink like someone smoke cigarettes in them and the hot tub wasn’t very hot it was just warm
Alan
2024 年 5 月入住 1 晚
6/10 一般
Debra
与家人出行
2024 年 5 月 3 日
满意:住宿条件和设施,服务设施
The only thing I didn’t really like is they never cleaned our room on the second day. Said they didn’t have staff. Charged us more than what Expedia told me, but they kind of corrected that