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关于奇马托里民宿的点评

奇马托里民宿
Via Alighieri Dante 14, Florence, FI

点评

9.2

非常棒

10 分 - 超赞。183 条好评，共有 293 条点评" "
8 分 - 还可以。91 条好评，共有 293 条点评" "
6 分 - 一般。10 条好评，共有 293 条点评" "
4 分 - 很差。7 条好评，共有 293 条点评" "
2 分 - 糟糕。2 条好评，共有 293 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

9.4/10

服务设施

9.0/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

TZU-SHIOU

满意：住宿条件和设施，员工和服务

6/10 一般

不推荐给中国旅行者。，佛罗伦萨

满意：清洁度
民宿 除了地理位置很好，其他的……
房间很小，淋浴房更小!不知道那些胖老外怎么忍受。 最受不了的是民宿在3层，大楼竟然没有电梯，扛行李那个累啊！ 早餐太简单：咖啡，面包。水果蓝里第一天有6个苹果，6个橙子，6个猕猴桃（我们一行6人），第二天就是剩下的，没有添加。第三天，我提出来要水果，不得已在冰箱里找到2个苹果。我们看到还有酸奶，她不好意思了，捧出一大盒让我们挑选。 老板娘很热情，和意大利客人非常能聊天，喋喋不休……我实在忍不住打断她，请她给我们咖啡。我们入座了，面包却没有好，看到餐桌上放着饼干点心，她却说不是供我们食用的!仅供意大利客人!有区别吗？是我们的房价便宜吗？

2/10 糟糕

helen，Hong Kong

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A very bad experience.
We have very bad experience with this hotel. since we have sent our late check in information when booking the room. But when we arr. (its around 10pm) there is no anyone waiting for us. Its our first time in Florence and we don't speak any Italy language. we took about an hour to find a good guy on the street to ask and he help us to make a phone call to the house keeper. Finally we got the key and enter our room. However, we disappointed with the room....there is no air-conditioner. we need to open the window while sleep. but there are several bar down there and the noise until 5am in the morning. Its unable to sleep even we were very tire because of long travelling. the shower room is terrible small, you even cannot turn your body. they only provide each person 1 set of tower and we need to use it for 2 days. the most unhappy is , they charge us EU80.00/night including breakfast, but there is nothing to eat except bread, some very hard biscuit and a cup of cuppocino. (we expect there is at least a slide of ham or cheese...but nothing). We have to spend extra money for breakfast everyday and feeling like be cheated. We will not / never come back again.

10/10 超赞

Gregory

满意：清洁度、员工和服务、住宿条件和设施
Lovely stay! Great location, the room was beautiful, wonderful breakfast, and the host, Patricia, was so kind and accommodating!
2024 年 4 月入住 2 晚

10/10 超赞

Robert John

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
For my wife and I this was a superb choice for a five day break in Florence. Its location is ideal, right in the heart of the city, literally everything is within walking distance. As for the property; it is clean, comfortable and has a homely feel. The breakfast was spot on. Perfect coffee and plenty of homemade and Italian produce and the owner, Patricia was engaging, knowledgable and the perfect host.
2023 年 11 月入住 4 晚

10/10 超赞

Mario

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great stay! Patricia was a wonderful host and took great care of us since the day before our arrival. Great location, very well decorated room, excellent breakfast. Perfectly clean, a/c worked perfectly. In summary a great place but the best of all great guest service by Patricia. Fully recommend.
2023 年 10 月入住 2 晚

10/10 超赞

Walter J

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved our stay at the B&B Cimitori which was very central to all the best of ancient Florence. Located on a narrow but busy side street close to the Duomo, it was quite quiet at night. Greatest shower you could ask for, a lovely included breakfast, and the very best hostess--Patricia--who gave extremely knowledgeable advice about all the best sights to see and where to shop. The only draw back would be the 42-43 stairs you must climb (tough for older folks or those with heavy baggage), but I gather Patricia is working on getting the other tenants to consider the wisdom of fitting in a small elevator. We would definitely visit again. Excellent choice!
2023 年 8 月入住 3 晚

10/10 超赞

A

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
The best place we stayed at in Italy.
I have never been anywhere with a better host. Extremely friendly, welcomed us on arrival, gave us fantastic recommendations and chatted over breakfast. By the way the home made breakfast was amazing.
2023 年 7 月入住 2 晚

10/10 超赞

Hannah

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Such a highlight of our trip. This B&B was very clean, spacious, extremely well located and had all amenities we needed. The extra bonus was a supermarket immediately down stairs. Patricia the host was an absolute star. She was full knowledge and just so friendly. The breakfast was spectacular and Patricia makes all of the pastries fresh each morning. Furthermore, she was excellent in accomodating my need for gluten free options. We felt very welcome. Such a delightful stay.
2023 年 7 月入住 3 晚

10/10 超赞

Hanne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Vi kommer gerne igen
Et herligt sted, centralt beliggende og med super betjening
2023 年 7 月入住 2 晚

10/10 超赞

Hanne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Et dejligt sted med super beliggenhed og betjening
2023 年 7 月入住 2 晚

10/10 超赞

JANNICE

2023 年 3 月入住 3 晚

10/10 超赞

Dean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cimatoriis right in the heart of the old city of Florence between the Duomo and the Piazza del Signori. The area has lots of character. The B&B itself is excellent and the host Patricia made us, and the other guests, extremely welcome. A truly wonderful place to stay.

10/10 超赞

Jason

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Helpful staff, great location and price
This hotel was very spacious and comfortable. We were welcomed with a laminated list of restaurant, dessert, etc. recommendations for our stay. The included breakfast was delicious. The hotel offered free umbrellas if needed. It was central and walkable to everything (five mins to the main square and cathedral and Ponte Vecchino). When we checked out, reception asked where we were going next and proceeded to send multiple food and drink recommendations for Rome. Highly recommend!
2022 年 9 月入住 2 晚

10/10 超赞

Kayley

2022 年 7 月入住 2 晚

10/10 超赞

Birgitta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Väldigt fint rum. Nära till allt. Trevlig personal. Lätt att checka in och ut.
2022 年 7 月入住 3 晚

10/10 超赞

Lynne，Cuba

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
It was clean, close to the center of the city.
2022 年 6 月入住 2 晚

10/10 超赞

Maria Angela

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A due passi da Piazza della Signoria
Breve soggiorno per girare a piedi Firenze. Posizione del Cimatori ottimale!
2022 年 6 月入住 2 晚

10/10 超赞

Kenneth

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfectly situated for exploring Florence
2022 年 5 月入住 2 晚

10/10 超赞

Jennifer

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 3 晚

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice room with attractive decor, updated bathroom and nice breakfast. Close to everything and loved Girona restaurant across the street. Only stairs to second floor so not for everyone. Helped me work off pasta.
2022 年 4 月入住 2 晚

10/10 超赞

Heike

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hervorragende Lage, guter Service
Hervorragende Lage mitten in Florenz. Außer Lieferwagen kein Verkehr. Trotzdem am Wochenende nachts natürlich etwas laut durch Feiernde, wenn das Zimmer zur Straße liegt. Sehr guter und freundlicher Service. Sehr sauber. Insgesamt sehr empfehlenswert.
2022 年 3 月入住 4 晚

10/10 超赞

Nelson，San Juan

2022 年 2 月入住 2 晚

10/10 超赞

Babych

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like everything in this place. This is my love forever. And I’ll be back)
2021 年 12 月入住 2 晚
Patricia 于 2022 年 1 月 21 日 的回复
Thank you so much !! it was a true pleasure to host you !!!

10/10 超赞

Arjab

2021 年 9 月入住 2 晚

10/10 超赞

Leo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing stay and hospitality
Had an amazing stay here! Host was amazing and couldn't have helped us better! She prepared freshly baked breakfast each morning that was delicious and gave us a full recommendation tour on a map when we arrived! Thank you for your amazing hospitality!
2021 年 9 月入住 2 晚
Patricia 于 2021 年 10 月 3 日 的回复
thank you so much for making us a part of your stay.. please think of Cimatori as you home away from home when you are next in Florence !!!

10/10 超赞

Laurence

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 8 月入住 4 晚

6/10 一般

Celia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
They emailed me the day before to ask my arrival time. I arrived 1 hour after the check in time and the room was not ready. It took them 3 extra hours to give us the room. The worst was that I asked them to leave the room 1 hour later and they said no. Breakfast is ok but mainly pastries, they should incorporate at least a yogurt. The bathroom was super small. The hotel is in the second floor with no stairs. The reception girl was very nice and provided useful tips to visit the city.
2021 年 8 月入住 2 晚
Patricia. 于 2021 年 8 月 14 日 的回复
Dear Mr. Juan Lucci, We have chosen to respond to you and put things into perspective. The "reception girl" you mentioned, to whom you spoke in a condescending manner is by chance the "hotel owner". In all our publications it is written that the rooms are usually ready from 15 o'clock and the departure until 11 o'clock. You arrived before the time of delivery of the room and we allowed you to leave your belongings safely after. After expressing your disappointment from minute one of arrival we offered you to move to another hotel without us charging (as we could) and you chose not to do so. (maybe to be able to write a bad review ?) At the time of departure you asked to stay in the room beyond the infamous departure time which would have offended another guest who would have received the room very late. Again, we allowed you to leave your belongings at the hotel for long hours after 11 while we kept them safely and even left you with a key. The hotel, is located in the most central place in Florence, in an 600-year-old building and unfortunately at the time it was built there were no elevators. Contrary to what you wrote the hotel has a stairwell where the ascent is very convenient. We are happy that all our other guests do not feel like you and choose to mention this in all their experiences with us. Cordially Yours, "Reception Girl".

10/10 超赞

Greta

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 7 月入住 2 晚

10/10 超赞

JOSE LUIS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing place, great location and lovely host.
We stayed 3 days in Cimatori and we can only say it is amazing. The location is extraordinary, just 3 min from the main places and 10 min walk from the train station. The house is beautiful, very clean comfortable bed and ensuite bathroom. Patricia, the host was lovely. She helped us when we arrived by giving us some advice on sites to visit and places to eat... Really good breakfast and of course great coffee. Thanks for everything. We do recommend this place and I have no doubts we'll choose it if we visit Florence again.
2020 年 1 月入住 3 晚
Patricia 于 2020 年 1 月 31 日 的回复
Dear Jose Luis. Thank you for your lovely words ! I enjoyed hosting you here !! hope you will come again to this lovely city !! warm hugs ! Patricia

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My daughter stayed with Patricia while she waited to move into her dorm and she told me that she felt like she had found her Italian mother. Her room was beautiful, the food delicious and the hostess was so kind. I feel so lucky that we found this place. We will be staying there any time we are in Florence.
2020 年 1 月入住 1 晚
Patricia 于 2020 年 1 月 31 日 的回复
Thank you so much for your kind words... it was a pleasure to host her, and I hope to see you among our guests in the future !! Warm regards Patricia

8/10 还可以

Valerio

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo soggiorno in una struttura gradevole con personale molto gentile e premuroso. Colazione ottima ed abbondante.
2020 年 1 月入住 3 晚
Patricia 于 2020 年 1 月 14 日 的回复
Caro Valerio. Grazie per la recensione !! spero di rivedervi nel futuro ! Cari saluti Patricia

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
perfect stay
it was perfect stay. clean, very kind, perfect location...spacious room.. i checked in at midnight but she was so kind. i am sure i will come back here again.
2020 年 1 月入住 2 晚
patricia 于 2020 年 1 月 14 日 的回复
Dear Guest. Thank you kindly for your warm words ! I really appreciate your review and hope to see you in the future... Warm regards Patricia

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚
Patricia 于 2020 年 1 月 5 日 的回复
Thank you for your review ! I hope to see you again in Florence !! Warm regards Patricia

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2017 年 9 月入住 2 晚
Patricia 于 2019 年 12 月 27 日 的回复
Dear Guest Thank you for your wonderful review score. We really appreciate it ! hope to see you again in Florence ! Patricia

10/10 超赞

Diego

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Buena estancia en Florencia
Estancia muy agradable, las dueñas muy amables y la habitación limpia y cómoda
2019 年 10 月入住 1 晚
Patricia 于 2019 年 11 月 7 日 的回复
Hola Diego. Gracias ! I so appriciate your words. I hope to see you again when you are next in Florence ! Warm regards Patricia

10/10 超赞

Leonardo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 2 晚
Patricia 于 2019 年 11 月 7 日 的回复
Thank you Leonardo for your vote. I means the world to us ! Hope to see you again soon in Florence! Warm regards Patricia

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 10 月入住 2 晚
Patricia 于 2019 年 10 月 28 日 的回复
Dear Anonymous. Thank you so much for your vote. It means the world to us to be appreciated for what we do. I hope to see you in the future, when you visit Florence again, and hope you decide to stay with us. Warm regards Patricia

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Accueil très chaleureux Des conseils sur les visites et les lieux de restauration très judicieux Une volonté de toujours satisfaire les clients Endroit très propre, calme et très bien situé Toutes les visites sont accessibles sans transport en commun.
2019 年 10 月入住 3 晚
Patricia 于 2019 年 10 月 26 日 的回复
Thank you so much for your warm words!! I hope to see you in Florence again, and hope you regard us as your new home away from home !! Hugs from all of us !! Patricia

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
Patricia 于 2019 年 10 月 26 日 的回复
Dear Anonymous! Thank you for your vote! we love what we do so it makes us so happy when people appreciate it. Hope to see you in the future here in lovely Florence!!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 3 晚
Patricia 于 2019 年 10 月 21 日 的回复
Dear Anonymous. Thank you for your vote of confidence, it really means a lot to us. I hope you will consider Cimatori B&B when you are next in Florence. Warm regards Patricia

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 3 晚
Patricia 于 2019 年 10 月 21 日 的回复
Dear Anonymous. Thank you for your review. I hope you will think of Cimatori as your new "Home away from Home". Warm regards. Patricia

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2019 年 10 月入住 2 晚
Patricia 于 2019 年 10 月 19 日 的回复
Dear Anonymous. Thank you so much for your vote of confidence. We appreciate it and hope to see you again in the future! warm regards Patricia

10/10 超赞

Lynne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best B&B I have ever stayed in. Excellent service, very friendly and helpful owner. Super breakfast - would definitely stay there again.
2019 年 10 月入住 3 晚
Patricia 于 2019 年 10 月 14 日 的回复
Dear Lynne. Thank you so much for your kind words.. it was a true pleasure to host you, and I do hope to host you again soon !! warm regards and hugs Patricia

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bra läge, uppfräschad/moderniserad B&B, trevlig och personlig service
2019 年 10 月入住 1 晚
Patricia 于 2019 年 10 月 12 日 的回复
Dear Anonymous. Thank you so much for your kind words and your review score. We really appreciate it, because you know we do everything from our hearts. I do hope to see you again with us, next time you are in Florence !! warm regards Patricia

10/10 超赞

真实旅客

2019 年 10 月入住 1 晚
Patricia 于 2019 年 10 月 10 日 的回复
Dear Anonymous. Thank you for your fantastic score and review. I hope next time you are in Florence, you will choose to stay with us !. Warm regards. Patricia

10/10 超赞

Yoav，Seattle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location in the heart of Florence. Patricia, was wonderful in helping us make the most of the trip and also provided a great breakfast! We recommend the property and will stay again next time.
2019 年 9 月入住 3 晚
patricia 于 2019 年 10 月 8 日 的回复
Dear Yoav. Thank you for your warm words, it means the world to us ! It was wonderful to host you and your wife here. I hope that when you come back to Florence in the future, you will consider us you new Home away from home. See you soon and special hugs !! Patricia

8/10 还可以

Ivan，San Marino

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Struttura accogliente come la proprietaria. In pieno centro. Ottima colazione. Parcheggio a 300 mt.
2019 年 9 月入住 1 晚
Patricia 于 2019 年 10 月 3 日 的回复
Grazie per la rescensione , ha stato un piacere ospitarvi qui. Spero che per la prossima visita a Firenze, considerate Cimatori B&B come vostra casa. Un abbraccio Patricia

8/10 还可以

真实旅客

2019 年 9 月入住 3 晚
Patricia 于 2019 年 9 月 30 日 的回复
Thank you for your review Hope to see you in the future. Patricia

10/10 超赞

Lynn

2019 年 9 月入住 4 晚