标准房, 1 张特大床, 无烟房, 阳台 | 防过敏的被褥、加厚床垫、客房内保险箱、办公桌

关于洛矶山国家公园附近凯艺酒店的点评

2.5 out of 5
洛矶山国家公园附近凯艺酒店
1450 Big Thompson Ave, Estes Park, CO

点评

9.2

非常棒

10 分 - 超赞。552 条好评,共有 820 条点评" "
8 分 - 还可以。216 条好评,共有 820 条点评" "
6 分 - 一般。37 条好评,共有 820 条点评" "
4 分 - 很差。9 条好评,共有 820 条点评" "
2 分 - 糟糕。6 条好评,共有 820 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.2/10

环保

点评

10/10 超赞

Lucia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent!! Will definitely stay again! Very well cared for hotel. Breakfast was perfect, hot tub was amazing, room with a beautiful view was comfortable, clean and quiet. Beautiful walk to the lake as well.
2024 年 4 月入住 1 晚
The Jurgens 于 2024 年 4 月 27 日 的回复
We are so glad you enjoyed our hotel. We hope the next time you visit Estes Park, you will stay with us again.

10/10 超赞

YingHui,REDMOND

2024 年 4 月入住 2 晚
The Jurgens 于 2024 年 5 月 4 日 的回复
Thank you for staying at our hotel. We hope you will want to return to Estes and stay with us again.

8/10 还可以

Peggy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely stay there again.
Room was very clean and quiet. Very updated.
2024 年 1 月入住 1 晚
The Jurgens 于 2024 年 1 月 10 日 的回复
We are glad you enjoyed our property. We hope the next time you visit Estes Park, you will stay with us again.

6/10 一般

Kristi

2023 年 12 月入住 1 晚
The Jurgens 于 2024 年 1 月 3 日 的回复
We hope that you will want to return to Estes and stay with us again.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very well maintained hotel
Last minute stay after a day going in the NP. Very clean, spacious rooms with ceiling fans. Breakfast was eggs, bacon, potatoes, waffles, cereal, pastries, coffee, juices, tea, cocoa and water. Reserved parking for easy walking. Great option!
2023 年 12 月入住 1 晚
The Jurgens Owners 于 2024 年 1 月 1 日 的回复
The RMNP is a great place to visit and we are happy you deiced to stay in Estes. We hope the RMNP will be calling you back to our area.

10/10 超赞

Rebecca

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Elk outside our window! Place is immulate and beds comfortable
2023 年 12 月入住 1 晚
The Jurgens Owners 于 2024 年 1 月 1 日 的回复
We thank you so much for staying at our hotel. The elk come around most of the time and we are glad you saw them. We hope you will want to return to Estes again.

10/10 超赞

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
The Jurgens 于 2023 年 11 月 7 日 的回复
Thank you for staying with us. We hope you will want to visit Estes again soon.

8/10 还可以

Diana

满意:清洁度、员工和服务、住宿条件和设施
Very nice and clean. Herd of elk passing through each day was a treat.
2023 年 10 月入住 2 晚
The Jurgens 于 2023 年 10 月 30 日 的回复
We are so happy you enjoyed our property. At this time of year the elk are all over the town and our property. We hope you will want to return to Estes and stay with us again.

10/10 超赞

Shelbi

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
The rooms were clean and quiet. The only thing I held issue with were the small pillows. Didn’t sleep too well because of that and the firm mattress.
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 23 日 的回复
Thank you for staying with us and for filling out the survey. We hope the next time you visit Estes Park, you will stay with us agian.

10/10 超赞

Sharon

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was in a good location just outside of Estes Park with stunning views from my room with a balcony. The downside was having to go outside of the room to get to an ice machine and the breakfast room. Enjoyed having a wide selection of breakfast items, some hot.
2023 年 10 月入住 3 晚
The Jurgens 于 2023 年 11 月 7 日 的回复
We are glad you reserved a room with the balcony. Those rooms go fast when the weather is nice and you can sit outside. We hope to see you again, the next time you visit Estes Park.

10/10 超赞

James

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was quiet and the staff was very helpful.
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 22 日 的回复
We are happy you enjoyed our property. The next time you visit Estes Park, we hope you will stay with us.

10/10 超赞

warren

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and building layout was unique but the parking space was assigned to the unit and was immediately outside the door to the unit. Another plus was the herd of elk grazing right next to the hotel.
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 18 日 的回复
We agree the layout of our property is unique, but you can see the mountains and good for you the elk were hanging around. We hope you will want to visit Estes again.

10/10 超赞

brian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet, clean and pleasant. Liked the breakfast also.
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 18 日 的回复
Thank you for staying with us. We are so glad you enjoyed our breakfast.

10/10 超赞

Eddie

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Staff was friendly and professional. Rooms were clean & had a nice layout. The location is great, and close to the lake.
2023 年 10 月入住 3 晚
The Jurgens 于 2023 年 11 月 7 日 的回复
Thank you for filling out the survey and letting us know how we performed. We hope you will return to Estes and stay with us again.

10/10 超赞

Sara

满意:员工和服务
2023 年 10 月入住 2 晚
The Jurgens 于 2023 年 10 月 18 日 的回复
Thank you for filling out the survey and staying at our property. We hope you will return to Estes and stay with us again.The JurgensOwners

10/10 超赞

Margaret

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice staff and property!
2023 年 10 月入住 2 晚
The Jurgens 于 2023 年 10 月 16 日 的回复
We are glad you enjoyed your stay. We hope the next time you visit Estes Park, you will stay with us again.

8/10 还可以

Gregory

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place in a great location.
2023 年 10 月入住 2 晚
The Jurgens 于 2023 年 10 月 15 日 的回复
We agree with you. Estes Park is a great location and we are happy you enjoyed our hotel and our town. We hope to see you again.

10/10 超赞

Nanette

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent in every way!!!
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 15 日 的回复
We are so glad you enjoyed our hotel. We hope you will return to Estes and stay with us again.

10/10 超赞

Amanda,Houston

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our second stay at Quality Inn Estes Park and WOW!! This stay far exceeded our first stay. Upon arriving we immediately noticed the grounds received an update since our last visit two years ago. Check in was a breeze, staff was very knowledgeable, and we immediately felt welcome. Our room was perfect; we had everything we needed and more! The room checked off all the boxes from cleanliness to comfort. We stayed four nights and had a yummy breakfast every morning there. Staff during breakfast was diligent, accommodating, and friendly. The highlight of our stay was MS. BETTY. We checked out early to continue our road trip up to Mount Rushmore and without hesitation asked if we had breakfast for the road. She insisted we wait for five minutes by the fireplace and came back with four breakfast care packages. I don't know if she realized the impact she made on our family. We can't thank Quality Inn, the staff, and Ms. Betty enough for a memorable experience. We hope to be back in another two years. Love from TX.
2023 年 9 月入住 4 晚
The Jurgens 于 2023 年 10 月 11 日 的回复
We are glad you returned to Estes and you stayed with us again. Betty is great and I will make sure to she sees this post. The Jurgens FamilyOwners

10/10 超赞

Janet

与家人出行
We stayed in an upstairs unit with a balcony. Nice to be able to open the back door for fresh air. The room was clean, and lots of hot water in the shower. Staff was very friendly and let us check in early. We loved the location near the lake, where we saw many elk lounging around. Great location!
2023 年 10 月入住 1 晚
The Jurgens 于 2023 年 10 月 6 日 的回复
We are glad you like our loft or family units. Our staff does a great job of making sure all rooms are cleaned. We hope the next time you visit Estes you will stay with us again.

8/10 还可以

Uzma

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly staff and excellent location. Room was big and clean just saw few little bugs but I think it’s unavoidable when dense greenery is around. Overall I am happy and recommend this place!
2023 年 9 月入住 3 晚
The Jurgens 于 2023 年 10 月 4 日 的回复
We are glad you enjoyed our hotel. The next time you visit Estes Park, we hope you will stay with us again.

10/10 超赞

Amanda

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 10 月 2 日 的回复
Thank you for filling out the survey. We hope the next time you decide to visit Estes Park, you will stay with us again.The JurgensOwners

8/10 还可以

Patricia

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyable stay
Enjoyable stay at the Quality Inn. Nice location walking distance to Lake Estes and just a short drive to the visitor center which has free parking and shuttle service to downtown. The hotel is older but clean and well maintained. Had a small issue with the shower head but it was quickly replaced. Overall quiet except can hear people walking above us but that was not a big deal. Breakfast was good and the staff did a great job keeping everything stocked. Front desk staff was friendly and helpful. Would stay here again.
2023 年 9 月入住 5 晚
The Jurgens 于 2023 年 9 月 26 日 的回复
Thank you so much for your comments. Our staff tries hard to keep everything stocked. We hope to see you again next year.

10/10 超赞

Melissa

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful accommodations
This was by far the nicest hotel I’ve ever stayed in. First of all staff so polite. Rooms were amazingly large and clean. The pool area was clean and inviting although I didn’t get a chance to use it. The breakfast area is the best I’ve ever seen for a free breakfast. Don’t think twice about choosing this place for an overnight or extended stay. Just can’t say enough about this overnight stay. Wish I could have stayed longer.
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 26 日 的回复
We are so happy you enjoyed your stay at our property. We hope you will be able to stay longer the next time you return to Estes Park

10/10 超赞

Sydney

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚
The Jurgens 于 2023 年 10 月 2 日 的回复
Thank you for filling out the survey. We hope the next time you decide to visit Estes Park, you will stay with us again.The JurgensOwners

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rick from Red Wing
Very nice hotel. Front desk staff was best ever. Afternoon elk visit (40+) was amazing.
2023 年 9 月入住 3 晚
The Jurgens 于 2023 年 9 月 24 日 的回复
Thank you for your comments about our property. This time of year the elk are all over town and we are glad you saw them around our property.

10/10 超赞

Rebecca

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Stay!!
Beautiful surroundings. Comfy beds. A very restful stay
2023 年 9 月入住 2 晚
The Jurgens 于 2023 年 9 月 24 日 的回复
Thank you for your comments. We hope you will want to return to Estes and stay with us again.

10/10 超赞

Monica

满意:清洁度、员工和服务、客房舒适度
2023 年 9 月入住 2 晚
The Jurgens 于 2023 年 9 月 22 日 的回复
We hope you will return to Estes and stay with us again.

10/10 超赞

HYLAN

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 22 日 的回复
Thank you for staying at our property. It looks like you enjoyed your stay.

8/10 还可以

Emma

满意:客房舒适度,清洁度
We were staying on the first floor and for 3 nights it was impossible to sleep as the guests upstairs were doing so much noise (like jumpling and running around) until very late at night and starting 5:30 am sharp. We talked to the front desk several times, but nothing was fixed. Other than that it was a good place to stay with great location and good service
2023 年 9 月入住 3 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
We are sorry about the issues you addressed. We will figure this out and we hope the next time you visit Estes Park, you will stay with us again.

6/10 一般

Beth

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Overpriced
Great location! Elk bugling right outside hotel. Breakfast was marginal. My grandchildren only swam for a few minutes because the pool was nothing special and the hot tub was dirty. Room was very spacious and beds were adequate but nothing special. Not much interaction with staff so unable to rate the staff. I realize we were here on a fall weekend but I felt we were gouged when paying for this property.
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
We are sorry you didn't like our hotel. We hope if you return to Estes you will try us again. We will be looking into the issues you addressed.

10/10 超赞

christine p.

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
great place to stay
2023 年 9 月入住 2 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
Thank you for staying with us. We hope that you will want to return to Estes and stay with us again.

10/10 超赞

Jodie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The front desk staff was absolutely amazing! They were friendly and helpful. Can’t say enough good things about them!
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
Our staff does a great job. We are glad you enjoyed our property.

10/10 超赞

mark

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
older hotel but nice. good beds
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
We are glad you enjoyed our beds. We are an older hotel but our staff tries hard to keep it up to date. We hope you will want to return to Estes and stay with us again.

8/10 还可以

Brigitte

满意:清洁度、住宿条件和设施、客房舒适度
Plastiek en karton bij ontbijt = niet OK
Zeer aangenaam hotel met mooie grote kamers. De kamers bevinden zich in gebouwen losstaand van het hoofdgebouw. Dit is erg leuk behalve wanneer het regent want dan wordt men nat om naar het ontbijt te gaan. Het ontbijt is ondermaats. Veel van de aangrboden produkten zijn artificieel. De koffie isde naam niet waardig: het is gekleurd water. Het ergste is nog dat men moet eten op kartonnen borden met plastieken bekers en dito bestek. Dit is onaanvaardbaar.
2023 年 9 月入住 2 晚
The Jurgens 于 2023 年 9 月 20 日 的回复
We are sorry you didn't enjoy our breakfast. We hope you will want to return to Estes.

2/10 糟糕

真实旅客

满意:住宿条件和设施,清洁度
不满意:员工和服务
Unwelcoming
At check-in just didn't feel welcomed. I felt like a nuisance. The receptionist was rude.
Bull Elk gathering his harem.
2023 年 9 月入住 1 晚
The Jurgens 于 2023 年 9 月 15 日 的回复
I checked on your reservation and we are sorry you didn't feel welcomed at our property. The staff that checked you into our property has been here for a long time and everyone likes him. I hope you will return to Estes and try us again.

8/10 还可以

Christopher

2023 年 9 月入住 2 晚
The Jurgens 于 2023 年 10 月 6 日 的回复
Thank you for staying with us. We hope to see you again, the next time you visit Estes Park.

8/10 还可以

Julie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely views from room and even had Elk walk by one morning of our stay
2023 年 9 月入住 2 晚
The Jurgens Family 于 2023 年 9 月 14 日 的回复
So glad you enjoyed the wildlife that is around the property. We hope you will return to Estes and stay with us again.

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff were very nice and helpful. Much appreciated.
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 9 月 6 日 的回复
We are glad you enjoyed your stay at our property. We hope you will return to Estes Park and stay with us again.

6/10 一般

bob

满意:员工和服务
2023 年 8 月入住 3 晚
The Jurgens 于 2023 年 9 月 4 日 的回复
We hope you will try us again.

8/10 还可以

Christopher,Kingwood

满意:清洁度、员工和服务、住宿条件和设施
A very good stay while in Estes Park. Staff was friendly (with the exception of the man who checked me in…a little gruff), room was nice and bed extremely comfortable. Nice patio to sit and enjoy. Really liked the private parking space near room!
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 9 月 3 日 的回复
Thank you for your comments. We have many guest that like the exterior rooms with balconies. We hope you will visit Estes again and stay with us.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
The Jurgens 于 2023 年 9 月 3 日 的回复
Thank you for giving us 10 out of 10. We feel we have a nice property and we are happy you agree.

8/10 还可以

David

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 9 月 3 日 的回复
Thank you for staying with us. We hope you will return to Estes soon.

8/10 还可以

Michelle

2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 8 月 30 日 的回复
We are glad you enjoyed your stay. We hope you will return to Estes and stay with us again.

10/10 超赞

Tracey

满意:住宿条件和设施
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 8 月 29 日 的回复
Thank you for staying with us. We hope to see you again, the next time you visit Estes Park.

10/10 超赞

Cynthia J

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cross country trip
Staff was outstanding, breakfast was great. Outdoor pool was warm. Location was lovely. Room was spacious.
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 8 月 28 日 的回复
We are glad you enjoyed your stay at our property. We hope the next time you visit Estes Park, you will stay with us again.

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
The Jurgens 于 2023 年 8 月 29 日 的回复
Thank you for staying with us. We hope the next time you visit Estes Park, you will stay with us again.

8/10 还可以

Philip,SUGAR LAND

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚
The Jurgens 于 2023 年 8 月 29 日 的回复
We are glad you visited Estes Park. We hope you will want to return again.

10/10 超赞

Stephen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was excellent. Beautiful views of the mountains. Room was neat and clean. Front desk people were friendly.
2023 年 8 月入住 2 晚
The Jurgens 于 2023 年 8 月 18 日 的回复
Thank you for your comments. We hope to see you again, the next time you visit Estes Park.

10/10 超赞

Diane

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
The Jurgens Family 于 2023 年 8 月 17 日 的回复
We are glad you enjoyed your stay at our property.