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关于卡士伯伊凡斯维尔温德姆速 8 酒店的点评

2 out of 5
卡士伯伊凡斯维尔温德姆速 8 酒店
739 Luker Lane, Evansville, WY

点评

5.8
10 分 - 超赞。64 条好评，共有 313 条点评" "
8 分 - 还可以。47 条好评，共有 313 条点评" "
6 分 - 一般。63 条好评，共有 313 条点评" "
4 分 - 很差。59 条好评，共有 313 条点评" "
2 分 - 糟糕。80 条好评，共有 313 条点评" "

5.4/10

清洁度

7.0/10

员工和服务

5.2/10

服务设施

4.8/10

住宿条件和设施

5.4/10

环保

点评

4/10 很差

Vandana

不满意：员工和服务，清洁度
2024 年 5 月入住 1 晚
Super 8 staff 于 2024 年 5 月 13 日 的回复
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

4/10 很差

Robyn

不满意：清洁度、服务设施、住宿条件和设施
From 12am to 4am on a Thursday I had to listen to the people above me partying. There was no phone in the room to call the front desk so I had to walk to the front desk at 4am which I did not feel safe to do as I was alone. The woman said she would go speak to them and I’m not sure she did as they continued to party. I understand you get what you pay for but it was very disappointing. The cigarette butts at the second entrance. The room itself was ok but between the parties and barking dogs, don’t expect to get any sleep.
2024 年 4 月入住 2 晚
Staff at Super 8 于 2024 年 5 月 9 日 的回复
thank you for taking the time to fill out the review. we do appreciate any and all feedback. I do want to apologize for the noise and it being 4am. I am sure she went and asked them to quiet down. I just want to apologize again to you. thank you again for the feedback and we will look into this.

4/10 很差

Matthew

与家人出行, 商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The front desk staff were the only redeeming quality: very friendly and attentive. One of the two rooms that we checked into absolutely wreaked of cigarette smoke and actually had a cigarette burn in the comforter. There were mysterious stains on the bathroom walls and the bathroom fan didn’t work. Another bathroom fault was that the paint was actually peeling away from the walls all over the place because the ventilation was broken for what seems to be a LONG time. We went to the breakfast in the morning, only to find that the only thing that was there was yogurt and bagels, and no coffee left (there was some in the lobby). The breakfast host for the hotel let us know that the truck hadn’t arrived with food so there was none to offer. This was a very economical stay however, I would’ve gladly spent more money for a room that didn’t smell like cigarettes and breakfast served when it was supposed to be.
2024 年 4 月入住 1 晚
melody 于 2024 年 4 月 29 日 的回复
thank you for taking the time to fill out this review. We do appreciate any and all feedback, we do apoligize for the smell, this is being dealt with. as well as the breakfast looking into this. thank you again for the feedback.

2/10 糟糕

Laverle，Chadron

满意：员工和服务
不满意：住宿条件和设施，清洁度
Water running out of the wall instead of the shower head
2024 年 4 月入住 1 晚
Super 8 staff 于 2024 年 4 月 25 日 的回复
Thank you for letting us know about this issue. We will get maintenance on this

6/10 一般

Judith

2024 年 4 月入住 1 晚
Super 8 staff 于 2024 年 4 月 25 日 的回复
Thank you for taking the time to fill out this survey. Please let us know if you have any issues we need to address

10/10 超赞

Samantha

满意：住宿条件和设施，清洁度
2024 年 4 月入住 2 晚
Super 8 staff 于 2024 年 4 月 25 日 的回复
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

2/10 糟糕

KENNETH

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Ext is run down and covered in dog feces. The interior walls are falling apart, the carpet is stained with dog feces and smells. The room door wouldnt latch correctly, dirty, smelly and most of the light fixures were broken. Heater/AC cord was wire nutted together. Could go on... but it's disgusting!
2024 年 4 月入住 2 晚
Super 8 staff 于 2024 年 4 月 5 日 的回复
Thank you for providing your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management

4/10 很差

Julian

与家人出行, 商务旅客
满意：员工和服务
不满意：住宿条件和设施，清洁度
Tv was a good size. Beds were comfortable. Everything else needs work.
2024 年 3 月入住 1 晚
Staff at Super 8 于 2024 年 3 月 26 日 的回复
Thank you for taking the time to fill out the review, We do appreciate any and all feedback.I apologize for not meeting your expectations, and be assured its all getting looked into and taking care of. Thank you again for the feed back.

4/10 很差

Chris

满意：员工和服务
不满意：住宿条件和设施，清洁度
Property run down. Parking lot a mess with garbage, etc. Hallways dirty and gross.
2024 年 2 月入住 1 晚
Staff at Super 8 于 2024 年 3 月 7 日 的回复
thank you for taking the time to fill out the review and for your comments. we are a dated building and a work in progress. we are remodeling and not yet completed. thank you again.

4/10 很差

Maxine

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施
Very dirty and run down.
2024 年 2 月入住 1 晚
Staff at Super 8 于 2024 年 3 月 7 日 的回复
thank you for taking the time to fill out this review. I do apologize for not meeting your expectations, we are a work in progress, just had some remodeling done , we do apologize again for the inconvenience and not meeting you expectations.

6/10 一般

Dick

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
This place needs a lot of work to the whole facility. Bathroom grouting was terrible. No non slip pads for the tubs. Ceiling patches are ugly. Only thing good was the bed after workers quit at 9 pm.
2024 年 2 月入住 1 晚
Staff at Super 8 于 2024 年 3 月 7 日 的回复
thank you for taking the time to fill out this review, we are a work in progress it is slow going, however we are working on this. thank you again for taking the time .

10/10 超赞

Jagpreet

2024 年 2 月入住 2 晚
Staff at Super 8 于 2024 年 3 月 7 日 的回复
thank you for taking the time to fill out the review

6/10 一般

Josh

满意：员工和服务
2024 年 1 月入住 2 晚
Staff at Super 8 于 2024 年 3 月 7 日 的回复
thank you for taking the time to fill out the review.

2/10 糟糕

Peter Kim

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
melody 于 2024 年 3 月 7 日 的回复
thank you for taking the time on the review.

6/10 一般

Mohamadou

2023 年 12 月入住 1 晚
kim w 于 2023 年 12 月 23 日 的回复
Thank you

6/10 一般

Joshua

商务旅客
满意：客房舒适度，员工和服务
不满意：清洁度
2023 年 12 月入住 3 晚
melody 于 2023 年 12 月 12 日 的回复
Thank you for the feedback and taking nthe time to fill out the review. We do appreciate any and all feedback

10/10 超赞

AMANDA

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was cllean. Staff was very kind and accomodating. Would definitely stay again!!!
2023 年 12 月入住 1 晚
Staff at Super 8 于 2023 年 12 月 12 日 的回复
Thank you for filling out the review, we do appreciate any and all feedback. I will share with the staff your comments. Thank you again

8/10 还可以

Joseph，Hot Springs

带宠物出行
满意：清洁度、员工和服务、服务设施
It’s old and showing it’s age - just like me, so, kind of a good match. “Pet Friendly” is always good, though. Bed was comfortable with nice fat ploofy pillows. Everything worked: a/c, tv, fridge, in-room coffee. Large, almost empty truck parking area to let my dogs run for a bit. Right off the freeway, so there’s a ton of food options nearby. A good enough place to stop for a night.
2023 年 11 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review we do appreciate any and all feedback. we are happy that we met your expectations

2/10 糟糕

真实旅客

不满意：清洁度、住宿条件和设施、客房舒适度
Don't stay here.
This hotel needs to be torn down. It is disgusting.
2023 年 11 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. yes we are a dated building and getting ready to do some updating

6/10 一般

Karen

与家人出行
不满意：住宿条件和设施
Property needs paint and updated.
2023 年 11 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback, we do agree about the paint and updating on the place.

4/10 很差

Darcy

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
I went to take a shower and it sprayed all over and not from where it was supposed to. There was hair in the tub they went to move me rooms and the shower didn’t work there was mold around the tub so I ended up going back to the first room.
2023 年 11 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for filling out the review we do appreciate any and all feedback, i do want to apologize for the inconvenience, and we are taking care of this.

6/10 一般

Kenzie

与配偶出行
不满意：住宿条件和设施，员工和服务
Our key did not work properly. We had to insert It and take it out really fast to work. It smelt weird and it was kinda creepy.
2023 年 11 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feed back. i do apologize for the inconvenience.

8/10 还可以

KENNETH G，Glenrock

2023 年 10 月入住 1 晚
kim w 于 2023 年 12 月 23 日 的回复
Thank you for staying with us

4/10 很差

Yeonsoo

不满意：住宿条件和设施，清洁度
I can understand that the property is old but the cleanliness is a separate matter. There was a stain on bedding and dity filmy residue in toilet, and the peephole on the door was gone, so anyvody can look into the room while you're staying! Also I had to open the window due to very strong ramen like stench that did not subside..
2023 年 10 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review. I want to apologize for not meeting you r expectations, that is unacceptable. we do appreciate any and all feedback

10/10 超赞

Parris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
2023 年 10 月入住 2 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review

10/10 超赞

Shay

满意：清洁度、员工和服务、住宿条件和设施
Excellent service and stay!
2023 年 10 月入住 1 晚
melody 于 2023 年 10 月 12 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. it makes me so happy to hear that we met your expectations and wad satisfied with your stay. we do hope that you will come back and see us again. thank you again for your feedback.

6/10 一般

Terri

Super 8 is where we stayed all the time. Now we try to avoid them. Not as clean and comfortable as they once were.
2023 年 10 月入住 1 晚
melody 于 2023 年 10 月 12 日 的回复
Thank yo0u for taking the time to fill out the review, we do appreciate any and all feedback, I am saddened to hear this, I hope that someday after our renovations you will give us another try. thank you again for your feedback

8/10 还可以

Sharon

满意：服务设施，清洁度
Nice room… comfy bed… a dog had been at the carpet… hope the owners paid up so it can be repaired… There was a damp patch outside the bathroom… discovered when our socks were wet… think it was from a leak in the ceiling which had a watermark but no more water coming through… told front desk as we left, who made a note for maintenance, not particularly interested but definitely made a note, so hopefully remedied for the next person in the room… someone must have caused a slight flood upstairs, not the motel’s fault, no one would know unless they took their shoes off. The hairdryer and coffee machines kept cutting out and a lightbulb was out in the bathroom… could be connected, so won’t mark down for this. Breakfast was a bit limited by 8:30, no coffee, but could make one in the room… (for 30 secs anyway)…. I guess the early bird catches the worm… a lot of workers there…. Reasonable price and comfortable, would stay again.
2023 年 10 月入住 1 晚
melody 于 2023 年 10 月 12 日 的回复
Thank you for taking the time to fill out the review, we do appreciate any and all feedback. it makes us happy to hear nice things about your experience, on the other hand we are taking care or all these issues as we can, thank you again for the feedback

6/10 一般

Nina

满意：员工和服务
不满意：住宿条件和设施，清洁度
Nice staff. Room not very clean. Bathroom soap dish broken stain on the rug. TV remote didn't work.
2023 年 10 月入住 1 晚
melody 于 2023 年 10 月 12 日 的回复
Thank you for taking the time to fill out the review, we do appreciate any and all feedback. thank you for your comment on the staff. and we are taking care of these issues as best we can. thank you again for your feedback.

4/10 很差

真实旅客

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out review

4/10 很差

Bruce

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Floor was dirty door was broke
2023 年 9 月入住 1 晚
melody 于 2023 年 10 月 5 日 的回复
thank you for taking the time to fill out the review we do appreciate any and all feedback. i want to apologize for not meeting you expectation's and we are looking into and taking of the problem. thank you again for your feedback

10/10 超赞

shawn

2023 年 9 月入住 1 晚
melody 于 2023 年 11 月 15 日 的回复
thank you for taking the time to fill out the review

2/10 糟糕

Luis

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
There was bed bugs
melody 于 2023 年 10 月 5 日 的回复
thank you for filling out the review we do9 appreciate any and all feedback. allow me to apologize for on behalf of out hotel for failing to catch this issue. we have taken care of it and will be more diligent on checking better. so as not to run into this problem again. thank you again for the feedback

6/10 一般

Yvette

2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for the feedback

6/10 一般

Nick

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wont be going back
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we do apologize for not meeting your expectations. thank you again for the feedback

4/10 很差

Sandra

不满意：住宿条件和设施，员工和服务
The area around the motel felt unsafe. The motel itself appeared unkept on the outside weeds right next to the building. The inside appeared dingy. When we arrived we waited 20 minutes at the desk before anyone came to the desk. We yelled and tried calling on phone. The room was very small no room to move around. The bathroom was very nice and clean. The bed was clean and comfortable. The chair was stained and dirty and the carpet was dingy.The continental breakfast was insufficient.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
on behalf of out team, I would like to apologize for falling to exceed your expectations. your satisfaction is important to us and we will be using the feedback you provided to make improvements. thank you again for the feedback

4/10 很差

Marcy

不满意：清洁度、住宿条件和设施、客房舒适度
Dirty
The room was dirty. Tv remote didn’t work. Lamp shade fell off lamp.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we want to apologize for the condition of the room no excuse for any of that. be assured we are addressing these issues. thank you again for the feedback

2/10 糟糕

Jeremy

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t stay!!
No running water, door lock was missing & holes in the wall. Might be the worst hotel I’ve ever seen.
2023 年 9 月入住 2 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for the feedback we want to apologize for the appearance of the room, we have been going through staff changes and getting things fixed as best as we can. thank you again for the feedback.

6/10 一般

Lynn

不满意：清洁度、服务设施、住宿条件和设施
On the outside the building had peeling paint, weeds and did not look like a safe place to stay. Hallways had trash on the floor when I checked in and same trash plus more when I checked out. I could barely get in my room because the door was so bad. The bedside lamp did not work. The remote control for the tv only worked a little. The room smelled musty and like someone had been smoking in it.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review, we do appreciate any ands all feedback. we would like to apologize for the appearance, we are dated and in need of some upgrading thank you again for the feedback we are addressing this as we can

2/10 糟糕

CHANDA

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The pictures on Expedia are not the actual pictures of the hotel. The outside of the building hasn't had any maintenance or paint in years. The breakfast consisted of mini muffins and a couple choices of cold cereal. The inside of the hotel does not smell clean at all. Our room was a non-smoking, but you could smell that it had been a smoking room at one point. We ended up having to open the window to get fresh air in. All in all, I was very disappointed and felt deceived by the pictures. We will not stay here again.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we are a dated building and in need of some upgrading, we are dealing with the issues at hand, thank you for your feedback

2/10 糟糕

Kristen

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pictures are a joke. Holes in the carpet, leaking water, horrible noise, God awful smell. We will drive an hour to Douglas next time Casper is this full.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for the feedback I would like to apologize for not meeting any expectations, we are addressing these issues thank you again for the feedback

10/10 超赞

Kaylynn

2023 年 9 月入住 1 晚
melody 于 2023 年 10 月 5 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback.

2/10 糟糕

Lois

2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for the feedback

6/10 一般

Janet

与配偶出行
不满意：住宿条件和设施
Exterior and interior of property needs a refresh. Room assigned was occupied by someone else. Another offered. Way overpriced for condition of property.
2023 年 9 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to give us your feedback. we do appreciate all feedback. we are a dated building and in need of some upgrades. thank you again for the feedback

2/10 糟糕

Kauz，Anaconda

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was filthy, not properly cleaned. There was a used condom in the bed. Absolutely disgusting. None of the outer doors locked. Parking lot had trash and garbage all around. Noisy tenants. I will not be staying at a super 8 again.
2023 年 8 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to give us your feedback. I want to apologize to you for the conditions of the room, we are dealing with these issues . thank you again for the feedback

2/10 糟糕

Kauz，Anaconda

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was unclean, smelled of urine. Air conditioner was very noisy. Parking lot had trash and garbage everywhere. Noisy tenants.
2023 年 8 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. We are a dated building in need of a few upgrades. We are attending to the issues at hand. thank you again for the feedback

2/10 糟糕

真实旅客

与家人出行
不满意：住宿条件和设施，清洁度
Poor condition!
Hotel was in poor condition! Black mold in bathroom. Ceiling falling apart. Trash picked up from rooms and just left in the hall way.
2023 年 8 月入住 1 晚
melody 于 2023 年 9 月 20 日 的回复
Thank you for taking the time to fill out the review, we do appreciate any and all feedback. We are a dated building, i would like to apologize to you about the condition in the room. We fell short of expectations again. thank you again for the feedback

4/10 很差

Todd

商务旅客
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
This place is a hole new level of dirty. Flebag hotel. The ladys at the desk were nice and helpful though. Tub was full of water from someone shower the
melody 于 2023 年 9 月 20 日 的回复
thank you for taking the time to fill out the review we do appreciate any and all feedback. we would like to apologize for the condition in room should have not been left like that. be assured we are addressing the issues. thank you again for the feedback.

4/10 很差

Shauna

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
Defective door lock
I reserved two rooms and requested the rooms be next to each other, or as close as possible. This did not happen. We were put on the same floor, but opposite ends of the building. I've worked Front Desk at a hotel, so I know if someone had been paying attention to my request they could have done a better job. I made the request online and also called the property several days before arriving. There was also an issue with the key cards for one of the rooms. I went back three times to get the cards re-keyed because only one key would work. 3rd time I requested they use new cards, but still only one key would work. Having worked in a hotel before, it was my opinion that the reader on the door was defective. Upon checking out I let management know that maintenance needs to repair or replace the key lock on the door. Side note: all rooms supposed to be non-smoking. But the rooms still had the smell of an old smoky bar room, masked by heavy air freshener. The combination made the rooms smell disgusting. Also, the 'free' breakfast was a muffin & coffee. We ended up eating breakfast at Denny's.
2023 年 8 月入住 1 晚
melody 于 2023 年 8 月 25 日 的回复
thank you for taking the time to fill out the review, we do appreciate any and all feedback. I apologize for not meeting expectations, we are a dated building and in need of and upgrade. with everything hopefully soon we will be doing renovations and bringing the place back up to standards. i apologize again for the conditions rest assured we are dealing with issues. thank you again for the feedback

4/10 很差

Mitzi

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
I have never stayed in such a dirty smelly hotel in my life! Would not recommend to anyone!
2023 年 8 月入住 1 晚
melody 于 2023 年 8 月 25 日 的回复
thank you for taking the time to fill out the review we appreciate any and all feedback. I do apologize for the mix up and we are a dated building in need of upgrade. thank you again for the feedback