Rooms and showers are smaller than expected. Bed is comfortable. Parking next to hotel always full. They do have an assigned lot but it’s kinda far from the hotel and sketchy.
Deborah
2024 年 4 月入住 1 晚
6/10 一般
Francheska
与配偶出行
2024 年 4 月 14 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The bedroom they assigned was dirty when I get in, then need to change for another one. The first staff who attended me was like upset because they didn’t know it was dirty. Poor customer service.
Francheska
2024 年 4 月入住 1 晚
4/10 很差
Logann Ray
2024 年 4 月 12 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Staff was nice. Room was old and run down. Damaged walls and paint. Large photos were missing off of the walls, when I told the staff I was told it was becuase the room had been renovated. The only sign of renovation was the furniture was newer. The rest of the room needs major attention
Logann Ray
2024 年 4 月入住 4 晚
4/10 很差
Scott
2024 年 4 月 9 日
Scott
2024 年 4 月入住 1 晚
6/10 一般
Lirio
2024 年 4 月 9 日
不满意:服务设施,清洁度
Room rate was very good. It worked for us because we wanted to spend more for the tours and activities. Location was very convenient to many restaurants and coffee shops. Free airport shuttle pick up was a nice amenity.
Cleanliness can be improved… the bed skirt on one of the beds had a visible stain… should be replaced. The refrigerator did not really get cold… may need more Freon. One of the reception clerks can use a bit of customer service training. We asked for recommendations on Northern Lights tour and she simply responded, “I don’t know, I only work here.”… very dismissive. Thankfully, the airport shuttle driver handed us a few brochures from the display stand.