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关于迈尔斯堡机场温德姆旅游旅馆的点评

2 out of 5
迈尔斯堡机场温德姆旅游旅馆
13661 Indian Paint Lane, Fort Myers, FL

点评

7.0

还可以

10 分 - 超赞。240 条好评，共有 1003 条点评" "
8 分 - 还可以。308 条好评，共有 1003 条点评" "
6 分 - 一般。223 条好评，共有 1003 条点评" "
4 分 - 很差。139 条好评，共有 1003 条点评" "
2 分 - 糟糕。93 条好评，共有 1003 条点评" "

7.4/10

清洁度

7.6/10

员工和服务

6.4/10

服务设施

6.6/10

住宿条件和设施

7.0/10

环保

点评

2/10 糟糕

Zhang

不满意：住宿条件和设施，清洁度
Horrible place ,AC such noice !Can not sleep good
2023 年 5 月入住 1 晚
Manager 于 2023 年 5 月 23 日 的回复
Looks like things did not go that well this time. Sorry for the inconvenience.

6/10 一般

Tom

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 5 月入住 3 晚

10/10 超赞

Jean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff is golden!
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 9 日 的回复
Thank you so much!

8/10 还可以

Wanda

满意：员工和服务，清洁度
不满意：住宿条件和设施
The first room I received had the bed up against the wall. The front desk person had no idea about this. Also, the elevator was out of order (thankfully, only 2 floors).
2024 年 5 月入住 1 晚
Manager 于 2024 年 5 月 8 日 的回复
Thank you for staying with us.

6/10 一般

Josephine，Mishawaka

与家人出行
满意：员工和服务，清洁度
It had a good feel about it. The lobby was warm and inviting. Some of the outlets didnt work in the room. Old fashion room decor but clean. I'd stay again.
2024 年 3 月入住 1 晚
Manager 于 2024 年 5 月 7 日 的回复
Thank you for staying with us.

10/10 超赞

Jean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well recommended. Great price for such value.
2024 年 4 月入住 4 晚
Manager 于 2024 年 5 月 7 日 的回复
Thank you so much for staying with us!

10/10 超赞

Jean

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property manager, I believe her name was Jill, was exceptionally helpful and an all around sweet, pleasant person to deal with.
2024 年 4 月入住 3 晚
Manager 于 2024 年 5 月 7 日 的回复
Thank you so much!

2/10 糟糕

Catherine

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Crime area, dr#gs
2024 年 4 月入住 1 晚

2/10 糟糕

Catherine

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The manager was so incredibly rude and racially profiled by her we were charged $150 deposit and another person checked in and were charged $100 when I professionally ask the policy for deposit she refused to address the issue! And threatened to cancel our reservation, we simply wanted to know why we would be charged more. She demanded we have to house keeper come to our room “policy “ when we renewed our reservation. I have stayed at 5 star wyndam resort for many years and the place from start to finish was ratchete!
2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 21 日 的回复
Sorry for any inconvenience. Guest was not able to provide property with a security deposit and had a third party to cover for incidentals.

6/10 一般

Edward

2024 年 4 月入住 1 晚
Manager 于 2024 年 5 月 7 日 的回复
Thank you for staying with us.

8/10 还可以

Tom

2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 8 日 的回复
Thank you for staying with us!

2/10 糟糕

Ariadna

2024 年 4 月入住 1 晚
Manager 于 2024 年 4 月 8 日 的回复
Sorry we did not meet your expectations.

6/10 一般

Darrell

2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 22 日 的回复
Thank you for staying with us.

10/10 超赞

Nicole

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice
2024 年 3 月入住 1 晚
Manager 于 2024 年 4 月 1 日 的回复
Thank you so much!

8/10 还可以

JoLynn

与配偶出行
The bathroom door is old and doesn’t close! The shower door is damaged beyond repair- a lawsuit waiting to happen!
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 29 日 的回复
Thank you for staying with us. We will make sure that maintenance department will address the issues you mentioned. Sorry for any inconvenience.

6/10 一般

Diane

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The staff especially front desk were remarkable although the building and property was something to be desired A
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 28 日 的回复
Thank you for complimenting our staff!

6/10 一般

Curt

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Very clean, but had problems with noize from other customers partying in the parking lot till 1 a.m.in the morning they were warned once at 10 p.m. but moved their party across the parkin lot an continued to be loud until 1 a.m. my fiancée an i only got like 4 hrs sleep as we had to get up to catch our plane as we had to get on a flight bk to Wisconsin at early morning hours, we were stuck way bk in the corner rm 276 2nd floor an they all had rooms next to ours it was very disappointing an feel we will not be staying there again!
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 25 日 的回复
We are very sorry about noisy neighbors. We appreciate you staying with us.

4/10 很差

Sandra

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
The rugs and bathroom was very unsanitary. I found mold on the plastic mat in the shower. The shower was not clean because there was hair from a razor and soap residue on the walls.
2024 年 3 月入住 3 晚
Manager 于 2024 年 3 月 25 日 的回复
Our sincere apologies. We will forward this to our housekeeping department.

10/10 超赞

Roger

与家人出行
不满意：清洁度
There was a moldy smell, there were sticky stains in the batbroom floor and uncleaned signs of red splash on the bathroom door frame
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 24 日 的回复
Thank you for staying with us and sorry for any inconvenience.

8/10 还可以

Edward

满意：员工和服务
Quiet
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 21 日 的回复
Thank you! We are glad to see you had a good stay!

2/10 糟糕

michael

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a dump.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 21 日 的回复
We are disappointed but thank you for being our guest.

10/10 超赞

Roberto

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Bueno
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 19 日 的回复
Thank you Roberto!

6/10 一般

Jill

满意：员工和服务，清洁度
Property was clean and located well. Room was small. Bathroom was tiny and there were no plugs by the night stand Definitely could use a renovation to update rooms
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 19 日 的回复
Thank you for staying with us.

4/10 很差

Mandi

与家人出行
不满意：住宿条件和设施，服务设施
This is at best a 2 star hotel. It was 326.00 and the room smells musty and is very outdated . It’s basically two double beds and a bit of walking space. For an airport hotel, they don not provide a shuttle to the airport and there’s no breakfast. I definitely wouldn’t recommend.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 15 日 的回复
Hello,Sorry we did not meet your expectations. At the same time we are not sure you are referencing the same hotel. 326.00 rate could be for 2 night stay but not one night stay rate.

2/10 糟糕

Bill

满意：员工和服务
不满意：住宿条件和设施，清洁度
Small. Dated. Pathetic tv. Expensive! Very disappointing for the money.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 15 日 的回复
Sorry we did not meet your expectations.

10/10 超赞

Robin

满意：清洁度、员工和服务、住宿条件和设施
It was nice, just ok. Would stay again!
2024 年 3 月入住 2 晚
Manager 于 2024 年 3 月 18 日 的回复
Thank you so much!

2/10 糟糕

Lino

The hotel rated 4 stars had roaches. The experience was terrible. Will not stay there again.
2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 11 日 的回复
Hello,It looks like you stayed somewhere else. Our hotel is a 2 star economy level hotel. Also, our hotel has a contract with professional pest control company that provides preventive service.

4/10 很差

Tom

2024 年 3 月入住 1 晚
Manager 于 2024 年 3 月 24 日 的回复
Thank you for staying with us.

6/10 一般

Renee

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
Friendly hospitable front desk service at both check in and out. Room marked no smoking, but cigarette smoke was imbedded in the carpet. Old dated room needs a refresh to possibly attract more customers.
2024 年 2 月入住 1 晚
Manager 于 2024 年 3 月 1 日 的回复
Thank you for staying with us and sorry for any inconvenience.

6/10 一般

Ann

满意：员工和服务，清洁度
There were only a few guests at the hotel. To bad they could not seperate the guests. I was kept awake all night by the snoring of the person next door to me. It was loud enougb to register o my smartwatch. Also air conditioner is really loud.
2024 年 2 月入住 1 晚
Manager 于 2024 年 3 月 1 日 的回复
Thank you for staying with us and sorry about noisy neighbor.

4/10 很差

David

不满意：住宿条件和设施
2024 年 2 月入住 5 晚
Manager 于 2024 年 3 月 1 日 的回复
Thank you for staying with us.

4/10 很差

Arthur，La Mesa

满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Just your basic crash pad. Old property that is tired
2024 年 2 月入住 1 晚
Manager 于 2024 年 3 月 1 日 的回复
Thank you for staying with us.

8/10 还可以

rob

与配偶出行, 商务旅客
满意：员工和服务，清洁度
About as good as any FLA hotel, needs carpets replaced to solid floors and would be perfect
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 23 日 的回复
Thank you for your review and recommendation.

6/10 一般

Tennille

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
It was ok- needs some updates but not horrible
2024 年 2 月入住 5 晚
Manager 于 2024 年 2 月 23 日 的回复
Thank you for staying with us.

6/10 一般

Fidel

2024 年 2 月入住 4 晚
Manager 于 2024 年 3 月 21 日 的回复
Thank you for staying with us.

10/10 超赞

Margaret

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff
2024 年 2 月入住 3 晚
Manager 于 2024 年 2 月 23 日 的回复
Thank you so much!

6/10 一般

Andrew

不满意：住宿条件和设施
You get what you pay for
2024 年 2 月入住 2 晚
Manager 于 2024 年 2 月 17 日 的回复
Thank you for staying with us!

10/10 超赞

Catherine

2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 18 日 的回复
Thank you so much!

10/10 超赞

Lee

2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 18 日 的回复
Thank you so much!

8/10 还可以

Brian

满意：员工和服务，清洁度
Quiet hotel
Quiet hotel close to interstates.
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 17 日 的回复
Thank you for staying with us!

4/10 很差

Nancy

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 18 日 的回复
Thank you for staying with us.

6/10 一般

Jonathan

不满意：清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 16 日 的回复
Thank you for staying with us!

10/10 超赞

Laura，Wooler

满意：清洁度、员工和服务、服务设施
Facilities are good ... bit dated but their handman has talent. Small, quiet and efficient. Gardens and trees well maintained. Nothing fancy but has everything you need. Staff are very nice!
2024 年 2 月入住 4 晚
Manager 于 2024 年 2 月 16 日 的回复
Thank you so much!

8/10 还可以

Todd

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property looks to be older, but it was very well kept and clean.
2024 年 2 月入住 4 晚
Manager 于 2024 年 2 月 16 日 的回复
Thank you so much!

8/10 还可以

Laurie

满意：清洁度、员工和服务、住宿条件和设施
No
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 13 日 的回复
Thank you for staying with us.

2/10 糟糕

Zach

2024 年 2 月入住 2 晚
Manager 于 2024 年 3 月 21 日 的回复
Sorry we did not meet your expectations.

4/10 很差

TIFFANY

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 12 日 的回复
We are sorry we did not meet your expectations this time.

8/10 还可以

Rita

与家人出行
满意：客房舒适度，清洁度
The hotel in under updating. Staff friendly and helpful. Coffee good. Fine place to rest after. A busy day.
2024 年 2 月入住 6 晚
Manager 于 2024 年 2 月 10 日 的回复
Thank you for staying with us!

10/10 超赞

Rodney

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 9 日 的回复
Thank you for staying with us!

2/10 糟糕

Dani

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing good to say about it.
2024 年 2 月入住 1 晚
Manager 于 2024 年 2 月 8 日 的回复
Sorry we could not meet your expectations.