Great location . Close to restaurants and not far from city centre. Staff very helpful and polite. Highly recommend.
Mark
2023 年 9 月入住 3 晚
8/10 还可以
Louis
2023 年 9 月 13 日
满意:住宿条件和设施,员工和服务
Great location, close to lots of reataurants. It was quiet and clean enough. Shower was a bit tight but useable. Beds decent, not the most comfortable, but i didnt wake up sore so thats a win!
Louis
2023 年 9 月入住 2 晚
10/10 超赞
Randi
与家人出行
2023 年 8 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was our second stay. The staff is very friendly and helpful. Convenient location, with a lovely walk to the Kelvingrove and restaurants nearby.
Randi
2023 年 8 月入住 1 晚
8/10 还可以
Richard
与家人出行
2023 年 7 月 31 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Richard
2023 年 7 月入住 1 晚
4/10 很差
Prem
与配偶出行
2023 年 6 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施
I booked the place for us (a couple) for 3 nights. I would say my experience has been completely disappointing. I will list out everything so it helps others.
1. The bathroom was not really cleaned on Day 2 of stay.
2. For 2 adults, they gave 1 towel in the room only. After requesting we got one more.
3. The bedsheets were not changed on Day 3 as we noted.
4. The toiletries were not provided on last Day.
5. The hotel specs say that the double room will either have a bath or shower and the pictures shared by Hotel show only bath tub in the rooms. Believing this, we booked this place. On arrival, it was told to us there is no double room in the lodge with bathtub and there is only one family room with bathtub in the whole lodge. This was quite misleading in terms of hotel description.
6. There was no one to help with moving luggage considering there were no lifts.
7. The room had a weird smell. We asked for room freshener and we were told that there is no room freshener available at the lodge. They even sent us surface cleaner in the room, which I don’t know what they were thinking before sending.
Some other things to reflect as well, but overall terrible experience.