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关于格瑞那达凯富套房酒店的点评

2.5 out of 5
格瑞那达凯富套房酒店
255 Sw Frontage Rd, Grenada, MS

点评

7.8

还可以

10 分 - 超赞。224 条好评，共有 563 条点评" "
8 分 - 还可以。160 条好评，共有 563 条点评" "
6 分 - 一般。81 条好评，共有 563 条点评" "
4 分 - 很差。59 条好评，共有 563 条点评" "
2 分 - 糟糕。39 条好评，共有 563 条点评" "

8.0/10

清洁度

8.4/10

员工和服务

6.2/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Idris

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It is okay & proper 😉🎶
2024 年 4 月入住 1 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
thank you for taking the time to review your stay. we are glad you enjoyed your stay.

10/10 超赞

Samantha

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very nice and polite
2024 年 4 月入住 2 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
Thank you Samantha for reviewing your stay with us. we are delighted you enjoyed your stay .

8/10 还可以

Tracy

满意：清洁度、员工和服务、住宿条件和设施
Everything was nice
2024 年 4 月入住 1 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
Thank you for reviewing your stay Tracy. We look forward to seeing you again.

4/10 很差

Chasity

不满意：住宿条件和设施，服务设施
No water pressure, water was lukewarm at best. Only had one towel for 2 guests. Asked housekeeping to clean our room got back and no towels. The front desk lady brought us some at 2am. The front desk staff was nice but other than that don’t have great things to stay.
2024 年 4 月入住 2 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
Thank you, Chasity, for your review. Unfortunately, the pressure was the city's fault, as they had a major leak they were working on. We do apologize for the inconvenience of the towels.

6/10 一般

Patrick

满意：员工和服务，清洁度
不满意：住宿条件和设施
The pool was closed due to repairs and the ice machines weren't working.
2024 年 4 月入住 3 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
We apologize for the inconvenience of the pool and ice machines. However, the pool is listed on our website. The ice machines broke and could not be fixed, we had to order new ones and wait on their arrival, however, we did have ice available at the desk

10/10 超赞

James

与家人出行
满意：服务设施，员工和服务
All ice machines were down!
2024 年 4 月入住 3 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
We do apologize for the inconvenience of the ice machines. The repair company could not fix them, so we had to purchase new ones, however, waiting on delivery was out of our control. We did have ice available at the desk.

6/10 一般

Javen

.
2024 年 3 月入住 1 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
Thank you for reviewing your stay with us

6/10 一般

Kathy

满意：员工和服务，清洁度
2024 年 4 月入住 1 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
thank you for taking the time to review your stay with us

8/10 还可以

Richard

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
Thank you for your review of your stay. We are delighted you enjoyed your stay. We look forward to seeing you again.

10/10 超赞

Maurice

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very comfortable stay. The room was nice and clean. need to get the pool together
2024 年 4 月入住 2 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
Thank you Maurice, for the kind words. We are delighted you had a comfortable stay! We cannot agree more with you regarding the pool. We are trying diligently to find pool experts to help us get it up and running.

4/10 很差

Michelle

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
The room smelled! Said they just updated but the floor was sticky and the paint was crappy!the bathroom door barely closed. Front desk lady was rude. We booked for the indoor pool and right after booking I get a message that says thanks for booking, our pool is out of order. Website said nothing about it! Overall disappointment! Waste of money
2024 年 4 月入住 1 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
We apologize for the inconvenience of the pool, however, it is on the website. I do apologize for not meeting your expectations, as we strive to make all our guests happy.

10/10 超赞

Marla

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice, clean room with a super comfortable bed
2024 年 3 月入住 1 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
Thank you Marla for your review. We look forward to seeing you again if your travels bring you our way.

8/10 还可以

Jennifer，Homewood

满意：员工和服务
2024 年 3 月入住 1 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
We appreciate you taking the time to review your stay with us Jennifer! We strive to ensure all of our guests have a great stay.

10/10 超赞

Leigh

2024 年 3 月入住 1 晚
The Staff of Comfort Inn & Suites 于 2024 年 5 月 15 日 的回复
thank you Leigh for your review. We look forward to seeing you again if your travels bring you our way

6/10 一般

Andrea

满意：员工和服务，清洁度
Overall, not too bad of a stay. Ran into some issues checking in. Site was exceptional.
2024 年 3 月入住 1 晚
Comfort Inn & Suites Team Grenada MS 于 2024 年 4 月 12 日 的回复
Andrea, thank you for taking the time to review your stay. We apologize for the issues with check in.

10/10 超赞

Tamara

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clerk were very friendly. Hotel breakfast average for free. Pillows are a little flat only negative.
2024 年 3 月入住 1 晚
Comfort Inn & Suites Grenada 于 2024 年 3 月 28 日 的回复
We are delighted to hear you enjoyed your stay with us. We strive to ensure all of our guests have a wonderful stay. We will look into the pillow situation, thank you for bringing it to our attention.

6/10 一般

Mandy

与家人及幼儿出行
不满意：住宿条件和设施，服务设施
Beds are not comfortable at all..air circulation poor and overall room appearance very outdated
2024 年 3 月入住 1 晚
Comfort Inn & Suites Grenada 于 2024 年 3 月 28 日 的回复
Sorry to hear this about your recent stay. We strive to ensure all of our guests have a great experience.

10/10 超赞

Arron

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was clean and the staff was exceptional
2024 年 3 月入住 1 晚
Comfort Inn & Suites Grenada 于 2024 年 3 月 28 日 的回复
Thank you Arron for your recent review. The entire team works hard to ensure everyone has a great stay. We hope to see you again in the future

8/10 还可以

Ronald

与家人出行
满意：清洁度
Nice enough. TV wouldn't screencast.
2024 年 2 月入住 1 晚
Jean 于 2024 年 3 月 4 日 的回复
We want to say thank you for staying with us. I apologize that you couldn't screencast on the tv. Maybe the next time you stay, you will be able to screencast. We just aren't set up to do screencast. Again I apologize for the inconvenience. We hope you will come back in the near future.

10/10 超赞

Samuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay!
Very clean room. Very quiet hotel. Thermostat was broken in original room. Upgraded to a suite with no charge. Very nice staff. Breakfast was delicious.
2024 年 2 月入住 1 晚
Comfort Inn & Suites Grenada MS 于 2024 年 2 月 14 日 的回复
We are delighted you enjoyed your stay. We apologize for the inconvenience of the thermostat. We strive to ensure all of our guests have a wonderful stay with us.

4/10 很差

Jamia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very quiet and clean
2024 年 1 月入住 1 晚
Jean 于 2024 年 1 月 28 日 的回复
On behalf of me and staff, we want to thank you for staying with us. We do have a quiet and clean hotel. We are glad that you enjoyed your stay and we hope that you come back again in the near future.

10/10 超赞

stacy

满意：清洁度、员工和服务、住宿条件和设施
One thing about small towns, they know your family by the last name. China checked us in and right off when she saw my last name, she knew my family. She was so friendly. All the staff was very friendly. I love how the lobby smells so fresh and the room all have walk in showers now. They now have ice machines and soda machines, that work, on each floor and there is even a snack bar at the main desk in the lobby. So if you need a late night snack or realize you left your razors, they have a small store there now which I loved.
2023 年 12 月入住 4 晚
The Comfort Inn & Suites Grenada MS Team 于 2024 年 2 月 2 日 的回复
Thank you for your kind words. The entire team at Comfort Inn Grenada strive to ensure they provide all of our guests with the best experience. We look forward to seeing you again in your travels.

10/10 超赞

Josie

与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like this property quite, friendly, and pleasant. We enjoy spending our special time here at Comfort Inn and Suites.
2023 年 12 月入住 1 晚
DC 于 2024 年 1 月 5 日 的回复
Dear josie, thank you very much from all the team member of comfort in. in Grenada MS we appreciate your business.

8/10 还可以

Bridgette

2023 年 12 月入住 1 晚
DC 于 2023 年 12 月 25 日 的回复
Dear Bridgette, thank you very much from all the staff member of comfort inn in Grenada MS we hope to see you soon.

10/10 超赞

Patricia

2023 年 12 月入住 1 晚
DC 于 2023 年 12 月 21 日 的回复
Dear Patricia thank you very much from all the staff member of comfort inn in Grenada MS we appreciate your business.

10/10 超赞

Josie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
This property is your best choice for a comfortable and pleasant stay. The comfort of being safe. Thank you to a housekeeping staff. Rachael... proud👍
2023 年 12 月入住 1 晚
DC 于 2023 年 12 月 12 日 的回复
Dear josie thank you very much from all the team member of comfort inn in Grenada MS with appreciate your business.

10/10 超赞

Al

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
DC 于 2023 年 12 月 6 日 的回复
Dear guests thank you very much from all the staff member of comfort inn, in Grenada MS

10/10 超赞

Ryker，Twentynine Palms

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Newly renovated and fresh! Great rates for a hot breakfast with eggs, bacon , sausage and biscuits and gravy! The bed was so comfortable; we slept very well.
2023 年 12 月入住 2 晚
DC 于 2023 年 12 月 6 日 的回复
Dear, Ryker thank you very much from all the team member of comfort inn in Grenada MS

10/10 超赞

Annette

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good decision starting here.
Great breakfast.
2023 年 12 月入住 1 晚
DC 于 2023 年 12 月 6 日 的回复
Dear guests thank you very much from all the team member of comfort inn in Grenada MS with hope to see soon.

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施
Very nice. Newly updated. Breakfast was great. Eggs sausage biscuits and gravy and waffles! Excellent. The staff were very friendly and helpful. Room was large and comfortable.
2023 年 11 月入住 1 晚
DC 于 2023 年 12 月 6 日 的回复
Dear, mark thank you very much from all the team members of comfort inn in Grenada MS with hope to see you soon.

10/10 超赞

Maxine

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚
DC 于 2023 年 11 月 30 日 的回复
Dear guests thank very much from all the team members. Of comfort in, in Grenada MS

10/10 超赞

Anna

2023 年 11 月入住 1 晚
DC 于 2023 年 12 月 21 日 的回复
Dear Anna thank you very much from all the team member of comfort inn in Grenada MS we hope to see you soon.

4/10 很差

Lee

与家人出行
满意：员工和服务，清洁度
We left a day early because of a constant barking dog in the next room. Plus the shower pressure was awful. I would like a refund for the last night of our stay
2023 年 11 月入住 3 晚
DC 于 2023 年 12 月 4 日 的回复
Dear guests thank you very much from all the staff member of comfort inn in Grenada MS, with hope to see you again soon.

4/10 很差

Paul

与家人出行
满意：清洁度、员工和服务、服务设施
We were met by a very gracious lady at the check-in desk. The room was spacious and the bed was good, but the shower head in our accessible room was impossible to keep in an upright position. A simple tightening of the bracket could have fixed it, but instead, the hand held unit would fall forward and slip out of its bracket altogether. A desk inquiry was met with a desire to help, but a final response of, "We can't fix it. I'm sorry." No one could locate a Phillips screwdriver. The result was very inconvenient showers. Further adding to the mess was a curved shower rod on a straight-front roll in shower. This directed the shower spray onto the floor, soaking the bath mat and whatever was on the floor. Other than that, things were fine. I woukd stay here again, but only after a more thorough inspection of the room.
2023 年 11 月入住 1 晚
DC 于 2023 年 12 月 4 日 的回复
Dear guests thank you very much from all the staff member of comfort inn in Grenada MS with appreciated your business.

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property is going through renovations. Extremely clean and staff went above and beyond to make sure our stay was the best.
2023 年 11 月入住 2 晚
DC 于 2023 年 11 月 27 日 的回复
Dear, William thank you very much from all the team members of comfort inn Grenada MS.

10/10 超赞

Bobbie

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Peace of mind.
The entire hotel was clean. The front desk person was so sweet and she was awesome. I will visit again. I enjoy my stay.
2023 年 11 月入住 1 晚
DC 于 2023 年 11 月 19 日 的回复
Dear Bobbie thank you very much from all the staff members of comfort inn Grenada MS with appreciated your business..

10/10 超赞

Linda，Box elder

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk lady at check in very nice. Room clean, big. Only 2 things, desk phone didnt work and there were little beatle bugs up in ceiling, we saw 3. Really wasnt a big concern.
2023 年 11 月入住 1 晚
DC 于 2023 年 11 月 14 日 的回复
Dear guests thank you very much from all the team member of comfort in Grenada MS

2/10 糟糕

Christopher，Cascilla

与家人及幼儿出行, 商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Under construction
2023 年 10 月入住 1 晚
DC 于 2023 年 11 月 19 日 的回复
Dear Chistopher thank you very much from all the team member of comfort inn Grenada MS

10/10 超赞

Tammy

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
very friendly, clean, and convenient.
2023 年 10 月入住 1 晚
DC 于 2023 年 10 月 28 日 的回复
Dear guests thank you very with appreciated your business. With hope to see you again.

10/10 超赞

Anastacio

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
New stay
Have stayed here on my travels to grenada. Clean, friendly staff. This is my new stay everytime i come into town.
2023 年 10 月入住 2 晚
DC 于 2023 年 10 月 28 日 的回复
Dear guests thank you very much from all the staff member at the comfort in in Grenada MS with appreciate your business.

10/10 超赞

Kenya

2023 年 10 月入住 1 晚
DC 于 2023 年 11 月 2 日 的回复
Dear guests thank you. Very much from all the staff member of comfort inn in Grenada MS with appreciate. Your business

10/10 超赞

Penney

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
The rooms had just been renovated and were very nice. There was still some construction, but nothing that interfered with out stay. Staff was very friendly and helpful.
2023 年 10 月入住 2 晚
Jean 于 2023 年 10 月 19 日 的回复
On behalf of me and staff thank you for staying with us. We do have a friendly staff . We do have rooms that are still under renovation. We hope you will come back and stay again in the near future.

2/10 糟糕

Rachel

2023 年 10 月入住 1 晚
DC 于 2023 年 11 月 6 日 的回复
Dear guests thank you very much from all the staff member of comfort inn grenade MS with appreciate your business.

8/10 还可以

Eunice，Cy

满意：服务设施，员工和服务
Allergy probably sit in fan was very dirty blowing dust everywhere
2023 年 10 月入住 1 晚
Jean 于 2023 年 10 月 19 日 的回复
On behalf of me and staff thank you for staying with us. Thank you for letting me know about the ceiling fan it will be cleaned. I hope you will come back and stay again with us in the near future.

8/10 还可以

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Jean 于 2023 年 10 月 15 日 的回复
On behalf of me and staff thank you for staying with us. We are glad that you enjoyed your stay. We hope to see you again in the near future.

6/10 一般

Melissa

与家人及幼儿出行
满意：员工和服务，清洁度
不满意：服务设施
We booked with this hotel because the website said they had an indoor pool. After we had booked, we received an email stating that the pool was closed due construction. Also once we got to the facility, there was more than just the pool under construction. No ice machine, several areas of the building were not accessible. The room had frayed carpet by the door & almost everything seemed to need some maintenance or attention. The only bright side was the staff was very friendly. In the future, construction & closures of amenities need to be specified before booking.
Jean 于 2023 年 10 月 8 日 的回复
On behalf of me and staff thank you for staying with us. The pool, conference room and 4 more rooms ae still being renovated. It also on all the sites but in small print about the pool. The ice machine on the 3rd floor is working, one on the 1st floor is being repaired. The fitness center is open to guests. We are working on getting all the other issues corrected. Thank you on the comment about the staff. We do have a friendly staff. We hope you will come back and stay with us again in the near future.

2/10 糟糕

Neely

与家人出行
满意：员工和服务
不满意：客房舒适度，住宿条件和设施
2023 年 9 月入住 1 晚
Jean 于 2023 年 10 月 2 日 的回复
On behalf of me and staff thank you for staying with us. U apologize for the issue with door being hard to open and close. It has been fix by the maintenance guy. We hope you will come back and stay again in the near future.

10/10 超赞

Colleen

满意：清洁度、员工和服务、住宿条件和设施
The staff was very friendly, the facility was clean, and the breakfast was delicious
2023 年 9 月入住 1 晚
Jean 于 2023 年 9 月 30 日 的回复
On behalf of me and staff thank you for staying with us. We are glad that you enjoyed your stay. I personally want to thank you for your comment on staff, our hotel being clean and breakfast. We do have a good breakfast and a friendly staff. We hope to see you again in the near tuture.

10/10 超赞

Gail

2023 年 9 月入住 1 晚
DC 于 2023 年 10 月 28 日 的回复
Dear guests thank you very much from all the associate at the comfort inn.in Grenada MS with appreciate your business. with hope to sell soon in your future visit to Grenada MS

2/10 糟糕

Brittany

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Property had mold in the rooms
2023 年 9 月入住 2 晚
DC 于 2023 年 12 月 11 日 的回复
Dear Brittany thank you very much from all the team member of comfort inn in Grenada MS with sincerely appreciate your business, with apologize for any inconvenience. during your stay