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关于诺盟公寓酒店 - 正佳东方店的点评

3.5 out of 5
诺盟公寓酒店 - 正佳东方店
正佳东方国际公寓 14 楼 1408 房, 环市东路, 广州市

点评

6.8
10 分 - 超赞。6 条好评，共有 23 条点评" "
8 分 - 还可以。4 条好评，共有 23 条点评" "
6 分 - 一般。7 条好评，共有 23 条点评" "
4 分 - 很差。5 条好评，共有 23 条点评" "
2 分 - 糟糕。1 条好评，共有 23 条点评" "

6.4/10

清洁度

6.8/10

员工和服务

4.0/10

服务设施

6.8/10

住宿条件和设施

点评

4/10 很差

YIM PING

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
房間衛生差
交通方便,房間空間大,房間的衛生很差,洗手間不時有小蟑螂出現,房間的杯子非常髒
2018 年 12 月入住 1 晚
是 于 2019 年 7 月 5 日 的回复
Dear ，Thank you for your comments on the our apartmentl! We are very sorry for your experience at the apartment during this stay. Your valuable advice is very important to us! We will distribute it to relevant departments to improve service quality! If you come to our apartment next time, We hope you can book the apartment again, and give us a chance to apologize to you. We look forward to seeing you again!

6/10 一般

真实旅客

不满意：清洁度
房間清潔差
除了房間大,交通方便外,沒有可取之處.衛生間一直有小蟑螂爬出來,房間的杯子很髒,床單被套都破了洞
2018 年 12 月入住 1 晚
yousef 于 2019 年 7 月 5 日 的回复
Dear ，Thank you for your comments on the our apartmentl! We are very sorry for your experience at the apartment during this stay. Your valuable advice is very important to us! We will distribute it to relevant departments to improve service quality! If you come to our apartment next time, We hope you can book the apartment again, and give us a chance to apologize to you. We look forward to seeing you again!

4/10 很差

HAU YUEN

不满意：员工和服务，清洁度
没有明确指示 Check in 的位置。
2018 年 11 月入住 4 晚
nomo 于 2018 年 12 月 22 日 的回复
你好，感谢您的评价，非常期待您的下次入住，网站上是有标明地理位置的哦，请您耐心查看 ，常来哦 祝您生活愉快！

4/10 很差

WAI CHING

不满意：清洁度、员工和服务、住宿条件和设施
很多小曱甴的房間
毛巾灰黑，杯子很多污漬，還有很多小曱甴，廁所都有曱甴，向櫃檯要求噴殺虫水，可是第三晚還是要打完曱甴先可以睡。隔音非常差，隔壁又嘈。差極，唯一係近地鐵站。其他無一可取。
2018 年 11 月入住 3 晚
nomo 于 2018 年 12 月 22 日 的回复
你好，感谢您的评价，非常期待您的下次入住，祝您生活愉快！

6/10 一般

Fai

不满意：住宿条件和设施
於花園酒店旁，白雲賓館及友宜商店對面，旁有淘金地鐵站，交通出入算方便。
nomo 于 2018 年 3 月 3 日 的回复
你好，非常感谢您在百忙之中前来评论，您的到来是对我们最大的帮助与支持，我们会继续努力的！祝您新春快乐！！！

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便
整體不錯
walker 于 2017 年 8 月 8 日 的回复
感谢您抽出您宝贵的时间给我们的点评。我们愿在您的关注中成长，期待您下次入住再次为您服务

10/10 超赞

yanhua

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通很方便，5号线A出口一出来马上就到了，整个大厦很新很豪华，房间装修也很好，面积很大，大概有30平以上吧，200多块能在广州住这样的房间很超值了，父母小孩都很喜欢
walker 于 2017 年 8 月 8 日 的回复
非常感谢你的好评，希望你下次入住

10/10 超赞

Chastity，hongkong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
交通方便
位於廣州中心地帶，出入交通方便。
Kris from Sales Department 于 2017 年 8 月 31 日 的回复
尊敬的宾客，您好！感谢您选择并入住诺盟国际公寓（正佳东方环市中心店）。我们的公寓位于越秀区的CBD，淘金地铁站A出口正对面，交通十分便利。再次感谢您给予的满分好评，我们将继续努力为您提供更优质的服务，期待您的下次入住。祝您生活愉快！ 诺盟酒店公寓集团

6/10 一般

YIP

满意：客房舒适度，住宿条件和设施
Good location
Location is great, just a few steps from subway. This location a favorite amongst middle Eastern and African group. There are always some people outside the building which I believed are touts.
2019 年 12 月入住 3 晚

4/10 很差

真实旅客

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was very close to subway and shops but the security I didn't feel safe. They can do better.
2019 年 8 月入住 9 晚

8/10 还可以

Yuji

满意：住宿条件和设施
地下鉄駅、中心地に近く便利なホテルです
地下鉄駅の直ぐ横のオフィスビルでアクセスはとても良いです フロントが１４階の一室とやや分かりにくいです （１階にもフロントがありますが他のホテルのデスクになります ）予約をしていましたが部屋数が足りていませんでした しかしスタッフは対応良く好感がもてたと思います　部屋の広さは申し分なくコスパの良いホテルです。
2018 年 12 月入住 5 晚
nomo 于 2018 年 12 月 22 日 的回复
こんにちは、素晴らしい評価に感謝します。今度の入居を楽しみにしております。

10/10 超赞

abuttayeb，Istanbul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
close to Metro station
Fair big room with all needed facilities. Helpful staff.. close to famous markets close to Metro station
2017 年 10 月入住 15 晚
nomo 于 2018 年 2 月 5 日 的回复
Hello, thank you for coming to comment during your busy schedule. I am very happy that you can stay in our hotel. We will try our best to help you. We look forward to your next stay.

10/10 超赞

Kumar

满意：客房舒适度，员工和服务
Rooms are Big, But Cleaniness is Average.
2018 年 1 月入住 5 晚
nomo 于 2018 年 2 月 5 日 的回复
Hello, thank you for coming to comment during your busy schedule. I am very happy that you can stay in our hotel. We will try our best to help you. We look forward to your next stay.

2/10 糟糕

Isaraporn

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
ผิดหวัง
ทางเข้าไม่สะดวก ห้องน้ำใช้ไม่ได้ต้องทนปวดท้องอึอยู่2วันสุดท้ายขอย้ายห้อง ทุกอย่างเก่าหมดไม่สวยเหมือนในรูปภาพมีแมลงสาปด้วยไม่สมราคา
2018 年 1 月入住 4 晚
nomo 于 2018 年 2 月 5 日 的回复
Hello, thank you for staying in our hotel. Thank you for your advice. We will correct the mistake and look forward to your next stay. I believe we will give you a different experience.

6/10 一般

Henry，Toronto, Canada

Hotel Close to Subway.
We booked a three bedrooms Executive Suite Apartment with our credit card as guarantee via Expedia web site. They told us the room has been sole to other guest due to we late check in without down payment when we arrive to the hotel at about 9:00 pm. What happen? Did Expedia make a mistake or hotel? We showed all our booking confirmation from Expedia. It did not help. After a long argument, they arrange us two standard rooms for that night. We are very disappointed! Could Expedia check what happen and who make the mistake?
2017 年 7 月入住 6 晚
David 于 2017 年 8 月 1 日 的回复
Dear ，Thank you for your comments on the our apartmentl! We are very sorry for your experience at the apartment during this stay. Your valuable advice is very important to us! We will distribute it to relevant departments to improve service quality! If you come to our apartment next time, We hope you can book the apartment again, and give us a chance to apologize to you. We look forward to seeing you again!

8/10 还可以

Ajay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good Comfortable Stay
Comfortable Stay. Helpful staff. Not very far from metro station Indian food available nearby
2017 年 6 月入住 13 晚
walker 于 2017 年 7 月 23 日 的回复
Your favorable comments are our greatest efforts, and we will treat each customer more seriously..

6/10 一般

真实旅客

Nice hotel close to city center and metro.
the biggest issue in this hotel is the elevators, they take for ever especially morning and evening, they need to double the number of the elevators, it would also be nice if they add breakfast, last thing is there was no safe in the room after asking they said it doesn't come with it.
david 于 2017 年 8 月 8 日 的回复
Thank you very for your comments, we will try our best to improve our service 。

6/10 一般

April，Texas

满意：员工和服务，清洁度
Family rental option
Nomo apartment was a better option for us than two hotel rooms. Our family of 6 recently traveled to Guangzhou to completed an international adoption. We were not looking for concierge services, bell boys, or extravagant breakfasts. We wanted a place where we could all be in the same space and have a more home like feel. We enjoyed being able to cook & eat in the apartment. The cigarette smoke was pretty bad, drafting over from other units, especially in the bedroom with no windows. The beds are VERY firm. The location is fantastic, which is why we selected it. Overall, we are glad we did.
dining & kitchen
living
building
Kris 于 2017 年 9 月 11 日 的回复
Thank you so much for taking time to write this review, April ! As you say,our apartment is located in the CBD of Yuexiu District,just right in front of Taojin metro station,Exit A.There're lots of shopping malls,restaurants around this area. Especially good for long-term stay and travelling.Anyhow,thanks again for choosing Nomo Apartments as your accommodation during your trip in Guangzhou,and for your feedback as well.We'll keep working hard to make further improvement.Look forward to your next visit.Regards~

10/10 超赞

Lee，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Confir 于 2016 年 11 月 8 日 的回复
Dear customer, thank you for your stay. We have been paying attention to during their stay experience, and actively improve their professional level and service standard, sorry, we do in some ways is still not perfect. We will improve the shortcomings, we put forward progress. For your feedback and suggestions, we are attention, hope to you at your next stay take on an altogether new aspect feeling! Sincerely look forward to your visit again!

10/10 超赞

SEUNGWOO

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
광저우 출장에 적합한호텔
인덕션과 전자렌지가 있어서 간단한 식사를 하기에 편리하고 작은세탁기도 있어서 장기투숙을 하기에도 적합한 호텔이였음.
General Manager 于 2016 年 10 月 25 日 的回复
감사합니다, 기대 선생님 다음에 거주

8/10 还可以

真实旅客

满意：客房舒适度，住宿条件和设施
Large room highly recommended...
Five day trip for family of three. Did not like the regular room as it was showing heavy usage. Upgraded to the 2 bedroom for 200rmb more and it was a great experience thereafter....
thanks for sharing the experience ,we will try our best to your satisfaction,i hope see you next time,thank you!

4/10 很差

John aka Sapio，Lebanon

不满意：住宿条件和设施，清洁度
Convenient Location
Located near Taojin Metro station. The first building that you see when you use Exit A of the metro station. The tower-building named "the Legend" accommodates six different hotels. Pros: Location; near Starbucks, H&M and many restaurants located on Liu Ma Lou. Opposite to the friendship mall. Spacious rooms, acceptable level of cleanliness, towels changed daily and rooms cleaned daily. Cons: TV menu is only in Chinese language. No international Tv stations. But with the help of the Chinese staff, they will show you how to find the uploaded Hollywood movies. Internet connections is a bit slow. If you are planning to eat inside your room, make sure that you bring your own utensils. Building too crowded and not really clean. I stayed a week in this hotel, I used to stay out most of the time, and I come back to sleep only.
1406 room with King size bed
1406 room with leather sofa and big TV
The building as seen from Exit A of Taojin metro station
jenny jiang 于 2016 年 6 月 7 日 的回复
I am sorry to inconvenience you, our TV is in the middle of this, we will continue to strive to create a more comfortable environment for customers

6/10 一般

真实旅客

满意：清洁度
Location
Nice location near Garden Hotel, close to restaurants, starbucks, etc. Rooms are huge, cleaning could be better,
jenny jiang 于 2016 年 6 月 7 日 的回复
Thank you for our recognition, we will continue to strive to provide you with a more comfortable environment, welcome to your next stay!