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关于城共 2 号酒店的点评

3 out of 5
城共 2 号酒店
No. 1, Ngang Nui Ngoc Street, Cat Ba Town, Hai Phong

点评

7.6

还可以

10 分 - 超赞。11 条好评，共有 31 条点评" "
8 分 - 还可以。9 条好评，共有 31 条点评" "
6 分 - 一般。7 条好评，共有 31 条点评" "
4 分 - 很差。1 条好评，共有 31 条点评" "
2 分 - 糟糕。3 条好评，共有 31 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.6/10

住宿条件和设施

点评

8/10 还可以

Kah Hui

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚

10/10 超赞

HSINHUA

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 12 月入住 1 晚

10/10 超赞

solby

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Baru dan bersih
Hotel baru renovasi, semua baru, cuma sarapan pagi tidak enak
2019 年 2 月入住 2 晚

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I think I stayed over a week at this place. Great place for the price. One of the best place I stayed in Vietnam.
2019 年 1 月入住 3 晚

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to relax.
Nothing but good things about this place. Free upgrades when available. Employees are helpful and accommodating. Maids checked with you if you needed anything everyday. Location was perfect. Not too far from bars and restaurants and yet it was quiet during nights. I ended up extending my stay twice. After five months of traveling in Asia I needed a break and this was a perfect place.
2019 年 1 月入住 2 晚

10/10 超赞

Aaron

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay.!
When I came here to check in they offered a free upgrade. There was original thanh Cong hotel only few feets away from thanh Cong 2 hotel. It must have been a off season for them because the room they had offered was incredible for the price I was paying. Everything was super clean very well maintained. It was in the middle of everywhere. Plenty of restaurants and bars around. One of the best hotels I have seen in Vietnam for the price.
2019 年 1 月入住 1 晚

8/10 还可以

Jimmy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Switched to Thanh Cong one which appears to be newer and nicer.
2018 年 12 月入住 1 晚

8/10 还可以

E，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They offered us free upgrade to Thanh Cong nearby. Thanh Cong is very comfortable, large space, new equipped, good location and service. Breakfast is normal. We like Thanh Cong and will stay again. Only the guests on our floor are quite loud even it was midnight, it disturbed our sleeping
2018 年 12 月入住 1 晚

2/10 糟糕

JONGSE，서울

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
영업하지 않는 호텔..그리고 엄청난 고통
우선..이호텔 영업하지 않아요 어렵게 주변 상인의 도움받아 전화걸었음..20분후 나타남.. 걸어서 따라간 호텔도.체크인이 안됨..기다리라고함..30분뒤 다른 직원 나타나서 따라오라함..또 짐 들고 따라갔음..ㅜㅜ 겨우 체크인 ..온수 티브이 냉장고 고장..낼 고친다고 함..담날..1시간 고치더니..방 옮기라구 함..모든짐을 다시 싸서 내가 직접 들고 옮겨주었음..정신없이 움직이다 보니 체크아웃시 키 분실 통보했더니 ..친절하게도 30만동 달라고함..너희들이 방옮기라고 해서 정신없었다..해도 안된다고 함..우수한 당호텔 정책이라고 함..결국 주고 사옴.. 카운터에 사람 거의 없음..부르고 소리쳐 불러야 나타남 다시는 안갑니다..이놈의 호텔 ..호텔스닷컴에 환불 요청할 예정입니다 이상 2일동안 불편했던 후기입니다
2018 年 12 月入住 2 晚

2/10 糟糕

Olivia

不满意：员工和服务、住宿条件和设施、客房舒适度
Inte Bästa
Vet inte riktigt vad som hände men dom sa till oss att vi var tvungna att stanna i samma hotell fast nummer 3, vilket är inte bra, receptionen pratar inte engelska glömde att boka våran buss, sängarna är stenhårda och dom ville städa rummet vid 8, frukosten vara till 8:30 eller 9 och du måste välja frukost dagen innan vilket kan vara ok. Jag skulle inte stanna här igen tyvärr men det var nummer 3 så om dom vill flytta er dig vägra!
2018 年 11 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
They had some problem with reception, so changed the room to Tancong hotel 1. it was much better hotel
2018 年 11 月入住 2 晚

6/10 一般

Ditte

满意：客房舒适度，清洁度
不满意：员工和服务
2018 年 11 月入住 2 晚
Ms. hana 于 2018 年 12 月 2 日 的回复
Thanks for your feedback!

10/10 超赞

Leah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Thanh Cong 2 to Thanh Cong 1
We went to check in at the hotel only to find no staff there and a lady across the street telling us to go to Thanh Cong 1. After finding check in we had been upgraded to a newly renovated room which was lovely. The staff couldn’t do enough to help us and organised an extra night easily. We had a great breakfast included and we were well located in regards to all the local places to eat, get a massage and organise tours. I would highly recommend staying at Thanh Cong, however am not entirely sure of the current state of Thanh Cong 2! However with the same company I expect the customer service to be just as good.
2018 年 11 月入住 1 晚
Ms. Hanh 于 2018 年 11 月 14 日 的回复
Thanks for your review! See you again <3

10/10 超赞

CHOONYOUL

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
침대가 딱딱한거 외엔 불만없음
2018 年 10 月入住 2 晚
Ms. Hanh 于 2018 年 11 月 14 日 的回复
Thanks for your review! See you again

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Viele andere Optionen in der Nähe
Personal macht Fotos vom Pass, will das man früher ausheckt als gebucht, last Zimmerschlüssel unbeaufsichtigt rumliegen und spricht kein Englisch. Frühstück von 6 bis 8. Werde hier nicht erneut buchen
2018 年 9 月入住 2 晚
Ms. Hana 于 2018 年 11 月 12 日 的回复
Thanks so much!

4/10 很差

MISO，서울

不满意：客房舒适度
저렴한 이유가 있었다..
가격 좋고 룸 컨디션도 좋음 그러나 바로 옆 건물이 클럽임 방음 전혀 안됨
2018 年 5 月入住 1 晚

8/10 还可以

Staci

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
This hotel was a great place to expericne Hanoi for the first time. The location is great and the staff is beyond friendly and helpful.
2018 年 5 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
저렴한 가격에 묵을수 있는 위치 좋은 호텔. 호텔스닷컴의 주소가 잘못되어있는건지 위치와 달라서 찾아가는데 좀 힘들었지만 착한가격이라서 좋았음
Ngọc Mai 于 2018 年 5 月 4 日 的回复
Thank you for staying with us!

8/10 还可以

Thi Ngoc Trang

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Jérémie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent rapport qualité prix
Un rapport qualité prix imbattable au cœur de la ville de Catba. Privilégiez ce type d’hôtel familial au cœur de la ville plutôt que les établissements sans âme éloignés. La gérante est d’une gentillesse formidable, ce genre de personne embellit forcément un peu plus votre voyage. Donc n’hesitez pas à réserver à Thanh Cong 2.
Ngọc Mai 于 2018 年 4 月 9 日 的回复
Thank you for staying with us!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I'd stay again.
I would stay again :) good area decent room, and cheap.
Ngoc Mai 于 2018 年 4 月 3 日 的回复
Thank you for staying with us. We appreciate your review!

10/10 超赞

Phillip

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Definitely a great place to stay
I was very happy, especially with the price I paid, very cheap. Nice rooms, quiet, elevator and extremely close to the jetty. Lots of shops and restaurants very close by. The room was spacious with nice toiletries and a small fridge. My view was of the harbour over the market, so if you can get the front of the hotel, ask for it. No complaints at all.
Ngoc Mai 于 2018 年 3 月 31 日 的回复
Thank you for staying with us!

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Friendly and helpful staff. Nice room. The neighboring club is really annoying though.
Ngoc Mai 于 2018 年 3 月 31 日 的回复
Thank you for staying with us!

6/10 一般

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度
2018 年 3 月入住 1 晚

6/10 一般

Jayden

满意：员工和服务，清洁度
Stayed in an Ocean-view triple room. The room was relatively clean and spacious. Beds were comfortable too. Staffs - Mai and Dang - were helpful, patient and friendly. The overall experience of the stay would have been good if not for the non-existent wifi and faulty water supply. During my three nights of stay there, there was no usable wifi signal available and the persistent problem with the cold water supply in the toilet made washing and showering impossible (water was steaming hot in the absence of cold water mixing). This caused great inconvenience and frustration to me as a guest as I had to constantly call on the hotel staff (in the midst of showering at times) to fix the persistent water supply problem. Wifi issue remained unfixed on the day of my check-out. I have to give credit to the staffs though for trying hard to solve the problem as best as they can and I believe they were frustrated with those problems themselves as well which they had little control over with. I hope that the hotel management could resolve those mentioned issues in a sustainable manner (upgrade and fix the wireless network and water supply infrastructure).
2018 年 3 月入住 3 晚
Ngọc Mai 于 2018 年 3 月 18 日 的回复
Thank you for Staying with us and your review.

8/10 还可以

abc

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
安価だけど豪華
Expediaの地図が間違っていたので行き着くのに少し時間がかかった。これは要修正。700円程度で3月に宿泊したが値段の割にとても立派だった。掃除もよくされている。お湯は出たり出なかったりだったが値段からしてそんなものだろう。不備があれば部屋を変えますというフロント対応方針でホットシャワーの出る部屋に変更してもらいました。総じて良し。立地も申し分なし。
2018 年 3 月入住 1 晚
Ngọc Mai 于 2018 年 3 月 13 日 的回复
Thank you for staying with us!

6/10 一般

Melissa

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
Location was convenient and close to restaurants and the main street. The quality of the room was about what you would expect in that price range, including shower without defined space separate from sink and toilet., but the bracket that is supposed to hold the only shower head coil was broken off necessitating us having to hold it to wash which iwas inconvenient and could have been resolved iwith an inexpensive replacement piece. Hotel staff were very helpful in arranging transportation to Hanoi. Vietnamese soup was provided for breakfast by woman from nearby restaurant. No other choices were offered. Soup was good.
2018 年 2 月入住 1 晚
Ngọc Mai 于 2018 年 3 月 13 日 的回复
Thank you for staying with us!

6/10 一般

Jakub

Cena/kvalita
Hotel cena kvalita v pořádku, až na každodenní velký hluk z ulice.
2018 年 1 月入住 1 晚
Ms. Mai 于 2018 年 2 月 2 日 的回复
Thanks so much! See you again

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
Value for money
Great service and good breakfast!
2017 年 12 月入住 5 晚
Hana 于 2018 年 1 月 12 日 的回复
Thanks your nice feedback <3 <3

10/10 超赞

Hana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding quality rooms, service, location
Receptionist speaks English very well and was extremely responsive. Since we didn't have a Vietnamese phone to contact her after her shift ended, she offered to be available on Facebook messenger - always responded to our questions within seconds (I was so impressed) and when we had an issue with our room she dealt with it immediately, even returned to the hotel within minutes to sort it out. Clean room, hot water, good breakfast, perfect location - can't ask for anything more.
2017 年 12 月入住 1 晚
Thảo Sôcôla (chocolate) 于 2018 年 1 月 5 日 的回复
Thank you so much for everything. Wish you all the best in your life. If one day you come Vietnam again, please dont forget that you have me.

6/10 一般

Peter

Budget - Good Value
It's a budget hotel and you get what you pay for, so for me, it was good value. It's close to the water front, 3 min walk, OASIS bar seems to be the place for evening fun, its a small place, so everything is in easy reach
2017 年 12 月入住 4 晚
Hana 于 2018 年 1 月 12 日 的回复
Thanks your nice feedback and see you soon ^^