When we got there the first night, we were told that we booked a room without a bathroom inside. We checked the booking details on the website, but it didn't say anything about it. We made complaints, and then we were told to pay more to have a room with a bathroom inside. SO WE WERE TRANSFERRED TO THREE DIFFERENT HOSTELS within the 5-day stay. If the info about the rooms as well as the facilities on the booking website could be much clearer, the guests wouldn't suffer from the terrible rooms and indifferent staff members.
The location is very good. The staff are very helpful. The rooms need to be updated, shower leaking, both door to bathroom and room hard to close/lock. Narrow stairs up to family room
真实旅客
2023 年 9 月入住 3 晚
8/10 还可以
jaeho
2023 年 9 月 10 日
jaeho
2023 年 9 月入住 1 晚
8/10 还可以
真实旅客
2020 年 3 月 13 日
满意:员工和服务
It’s in a good location
The staff are really great
Lovely place
真实旅客
2020 年 3 月入住 1 晚
8/10 还可以
Michel,Drummondville canada
与配偶出行
2019 年 4 月 13 日
满意:员工和服务、服务设施、住宿条件和设施
Nous avons apprécié la gentillesse et la courtoisie du personnel. Cependant la chambre a l étage de la réception est vraiment trop humide refusez, n attendez pas 2 jours comme nous. Autre chambre offerte était plus que convenable .
Michel
2019 年 3 月入住 8 晚
6/10 一般
真实旅客
2019 年 4 月 10 日
满意:员工和服务,清洁度
Pipe broke in room, but they moved us to another hostel pretty smoothly. So overall good service since it wasn't foreseeable.