Nice staff and breakfast in the hotel.
And air conditioner is quite and cold.
I will come back next time.
真实旅客
2019 年 10 月入住 2 晚
10/10 超赞
Francis
2024 年 4 月 19 日
满意:清洁度、员工和服务、住宿条件和设施
This is a five star plus boutique hotel! The staff is beyond helpful! The best hotel I have every stayed in!
Francis
2024 年 4 月入住 4 晚
10/10 超赞
Houcine
2024 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Nice hotel in a nice location. Excellent service especially Yanetxy who was always ready to help. Would stay there again in a heart beat.
Houcine
2024 年 4 月入住 1 晚
10/10 超赞
Alessia
2024 年 3 月 12 日
满意:服务设施,清洁度
Very warm welcome, perfect service and delicious breakfast! Great support with every question and wish from my side throughout the whole stay and even before. I will definitely consider to come back, next time I stay in Havana. Thanks a lot!
Alessia
2024 年 3 月入住 1 晚
10/10 超赞
Felicia
与家人出行
2024 年 3 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good
Felicia
2024 年 3 月入住 3 晚
6/10 一般
Lea
与家人出行
2024 年 2 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good: The premises were very nice and clean and the staff very friendly.
Not good: The breakfast was not very comprehensive and the air con in one of our two rooms did not work properly. We asked for an appropriate refund but only got 10 $ off the bill, which is a joke for two out of three nights with no decent air conditioning. Also, the water in the mini bar is far too expensive!
Last not leat we were not happy with the transfer. As we had booked one of the two rooms for a whole week, we were told, there would be a pick-up from the airport included. Well, we got a lift but we had to pay 35 $ for it and were then told by the hotel that a free pick-up does not apply when the booking is via Expedia and not directly!
Lea
2024 年 2 月入住 3 晚
10/10 超赞
agata
2024 年 2 月 22 日
agata
2024 年 2 月入住 2 晚
10/10 超赞
Michael
2023 年 12 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We stayed for 7 days. It was fantastic. Everybody was friendly, helpful and at any time strives to support you in every situation and make your stay a pleasant one. I highly recommend!
Michael
2023 年 12 月入住 6 晚
10/10 超赞
Adrienne
与家人出行
2023 年 12 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A real gem!
This hotel is beautiful, clean and comfortable. The staff are so lovely and helpful. We really enjoyed our stay here and would recommend to anyone looking for a quiet stay in a special place with genuine staff. We stayed here with a toddler and it was great could he could play in the courtyard as we were on the ground floor suite. We were even able to rent a stroller which meant one less thing to travel with. The food was also really good. We loved our stay here and would go back again!
Adrienne
2023 年 12 月入住 2 晚
10/10 超赞
Mai
2023 年 12 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
The staff is unbelievable! Friendly, resourceful and made things so easy. Thank you for an incredible stay in Cuba!