4/10 很差
Mark,Sunland
商务旅客
2024 年 6 月 12 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I got there early on last Sunday so I get that it was before check in time but they wouldn’t have been ready and have the rooms cleaned no matter the time. When 3 pm came my room wasn’t done still. To their credit he prioritized me since I was homeless in the parking lot. I was in Helena to work on the show Yellowstone. The white woman clerk was surly and unfriendly. When it came time to watch the NBA game in ABC the tv wouldn’t get this major network. The manager, an Asian Indian man whose whole family worked there couldn’t get the tv to get the channel but I could on my laptop. Unfortunately, I had to stay another night due to late work in the show. The surly woman gave me the last room but seemed perturbed about having to. Room had a broken alarm clock and holes in the chairs and carpeting was dirty. This is America today. Corporate ownership does nothing. Staff was inadequate. I’m sure nearby chains cost more but this place needs work.
Mark
2024 年 6 月入住 1 晚