2/10 糟糕
Aaron
与家人及幼儿出行
2024 年 5 月 28 日
不满意:清洁度、服务设施、住宿条件和设施
This Hotel is NOT clean. When we arrived we found that the bedding had only been partially cleaned. The spread & mattress pad hadn’t been laundered in quite some time, because they had stains on them. We had to ask for new bedding and make the beds on our own because of the lack of housekeepers. We really didn’t have a choice in the matter, because of the Indy 500. No other place to stay. When we returned the next day from the race, we found that the room didn’t get cleaned at all, even though we specifically asked for Housekeeping. The person at the front desk then offered us another room. More of the same. Both Bed spreads were stained, & didn’t look to have been laundered in some time. 2 rooms not clean. I would caution booking a room at this Hotel.
Aaron
2024 年 5 月入住 2 晚