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关于弗罗比舍酒店的点评

3.5 out of 5
弗罗比舍酒店
Astro Hill Complex, PO Box 4209, Iqaluit, NU

点评

8.0

很好

10 分 - 超赞。18 条好评，共有 59 条点评" "
8 分 - 还可以。25 条好评，共有 59 条点评" "
6 分 - 一般。11 条好评，共有 59 条点评" "
4 分 - 很差。3 条好评，共有 59 条点评" "
2 分 - 糟糕。2 条好评，共有 59 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

8.0/10

服务设施

7.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Brandon

2024 年 1 月入住 1 晚

10/10 超赞

Tomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Rorie 于 2024 年 1 月 21 日 的回复
Thank you, Tomas for your recent stay at Frobisher Inn. We look forward to welcoming you back in the very near future.

6/10 一般

Bella

2023 年 11 月入住 1 晚
Hotel GM 于 2023 年 12 月 27 日 的回复
Dear Bella,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

10/10 超赞

Roger

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
Rorie 于 2023 年 8 月 24 日 的回复
Dear Roger, Thank you for your 5 star review of Frobisher Inn, particularly our staff. We take pride in providing personalized service to our guests. We look forward to welcoming you back to the hotel.

10/10 超赞

norman

2023 年 8 月入住 1 晚
Hotel GM 于 2023 年 12 月 27 日 的回复
Dear Norman,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

4/10 很差

Sandra

2023 年 8 月入住 2 晚
Hotel GM 于 2023 年 12 月 27 日 的回复
Dear Sandra,Thank you for your review. If you have any specific feedback that will help us understand and improve we would be most grateful to receive it.Kind regards,Nicholas - General Manager

6/10 一般

Nicole

2023 年 5 月入住 3 晚
Frobisher Inn 于 2023 年 7 月 5 日 的回复
Dear Nicole,Thank you for your review. We hope that we have an opportunity to serve you better in the future.Nicholas Carn - General Manager

8/10 还可以

Jay

满意：员工和服务，清洁度
2023 年 5 月入住 1 晚
Frobisher Inn 于 2023 年 7 月 5 日 的回复
Dear Jay,Thank you for your review. We hope to be able to welcome you back to Frobisher Inn very soon.Nicholas Carn - General Manager

8/10 还可以

Keith

满意：清洁度、员工和服务、住宿条件和设施
2023 年 1 月入住 2 晚
Frobisher Inn 于 2023 年 3 月 13 日 的回复
Dear Keith,Thank you for your review.We hope to welcome you back to Frobisher Inn again soon.Nicholas CarnGeneral Manager

6/10 一般

Timothy

2022 年 11 月入住 1 晚

8/10 还可以

Joanne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very friendly and helpful.
2022 年 9 月入住 2 晚

10/10 超赞

GEORGINA

2022 年 8 月入住 8 晚

10/10 超赞

Martyn

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed 2 nights in June 2022 and enjoyed my stay. Good location and very helpful staff.
2022 年 6 月入住 2 晚

6/10 一般

Timothy

满意：清洁度
2022 年 6 月入住 1 晚

10/10 超赞

Carol

2022 年 5 月入住 1 晚

8/10 还可以

Shawn

2021 年 10 月入住 3 晚

10/10 超赞

charles

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Iqualiut hotel
Only issue I had was a couple lamps in my room didn't work but overall had a very enjoyable stay. Onsite restaruants were good and the room was comfortable
2021 年 7 月入住 4 晚

8/10 还可以

sylvain

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 5 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 12 月入住 1 晚
Jesse 于 2020 年 12 月 14 日 的回复
Thank you for your recent review of your stay with us. Each and every comment and review allows us an opportunity to improve all aspect of the guest experience. We look forward to serving as your hosts in the future.

6/10 一般

sylvain

商务旅客
满意：员工和服务
不满意：清洁度
Average
GOOD: Good service, staff very polite and helpful. NOT SO GOOD: Bathroom sink and counter not very clean. Had to ask for a bed sheet as I was expected to sleep with quilt only...Unable to control the room temperature and it got very warm. Was able to open windows to help to cool down the room.
2020 年 10 月入住 1 晚
Jesse 于 2020 年 11 月 5 日 的回复
Thank you for your recent review. We appreciate your comments and you have my assurances that your comments will all be addressed. We look forward to serving as your hosts in the future!.

6/10 一般

真实旅客

满意：清洁度、员工和服务、服务设施
2020 年 7 月入住 4 晚
V 于 2020 年 7 月 21 日 的回复
Thanks for staying with us, what can we do to make your stay better

10/10 超赞

真实旅客

满意：员工和服务、服务设施、住宿条件和设施
2020 年 7 月入住 1 晚
V 于 2020 年 7 月 21 日 的回复
thank you for choosing to stay with us, hope to see you soon again. Stay Safe.

8/10 还可以

真实旅客

商务旅客
满意：员工和服务，清洁度
不满意：服务设施
Reduced menu due to Covid-19 restrictions, but did not have accompaniments with meals (ie: gravy, sauces) nor was there enough meals in the small cafe for dinner for all guests.
2020 年 5 月入住 2 晚

4/10 很差

Delilah

2020 年 4 月入住 3 晚

8/10 还可以

Ryan

商务旅客
满意：客房舒适度，员工和服务
2020 年 2 月入住 2 晚
Rooms Manager 于 2020 年 2 月 18 日 的回复
Hi Ryan Thanks you very much for staying with us in Frobisher INN. We are very glad that you enjoyed your stay! We hope to see you again on your next trip

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cleanliness and smiling staff, generous potions of food
2018 年 12 月入住 1 晚
VV 于 2018 年 12 月 25 日 的回复
Thank You for you response.

2/10 糟糕

Salome

满意：客房舒适度
不满意：员工和服务
Not good
The staff are very rude to Inuit of the community They need to shine more respect
2018 年 11 月入住 1 晚

8/10 还可以

JL，OKC

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Bay View
Not much to chose from; but would probably stay there again if rates were a bit lower.
2018 年 8 月入住 1 晚
DR 于 2018 年 10 月 21 日 的回复
Thank you for choosing to stay with us. Hope to see you again soon

8/10 还可以

Miranda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best place to stay in Iqaluit!
Booked for an employee; he was impressed with the airport shuttle, pleasant customer service and location.
2018 年 7 月入住 1 晚

8/10 还可以

Farhana

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 1 晚

2/10 糟糕

Rajen

不满意：员工和服务
Don't stay here!
The advertised service was poor. The hotel was understaffed and it took tow calls, one for 12 minutes the other for 18 minutes before they picked the phone up. Then they still did not show up to get me from the airport as paid for. Then there was no internet service as advertised. The Hotel manager then proceeded to blame me for not knowing how to use a computer (I have been using one for over 35 years). She was very aggressive and kept trying to pass blame on me. Even stating that I was "just a complainer." And wanted me to account for why there was not a big line up of people complaining. I recorded her conversation ad told her I was doing so before she de-escalated her behaviour. I also had spoken to the security guard before speaking with her and he explained that the hotel does not purchase enough bandwith. This was also confirmed by the staff at the bar associated with the hotel. For being the top hotel charging over $300 a night I expect better. Senior management need to consider who they hire to represent their hotel.
2018 年 6 月入住 1 晚

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best of limited accommodation choices available now in Iqaluit. Central for many of the conferences/meetings taking place. Rooms comfortable, complex has restaurant, bar, convenience store, coffee shop. Had to leave early and had no problems, staff helpful. Poor wifi service but that is normal in the north.
2018 年 6 月入住 6 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
enjoyable experience for first time up north, except for minor difference in price from what was given online during reservation process
2018 年 5 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
Great restaurant, bar service questionable , forgot to clean my room one day
2018 年 4 月入住 4 晚
Tammy 于 2018 年 5 月 9 日 的回复
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed the restaurant I'm looking forward to having you again as a guest so that we can improve on your previous stay. Tammy

8/10 还可以

Ken

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very welcoming staff, great location.
Tammy 于 2018 年 5 月 11 日 的回复
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to Iqaluit again soon, don't hesitate to call us. Tammy Matchett, Hotel Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service.The room was clean, the service was great.
2018 年 4 月入住 1 晚
Tammy 于 2018 年 5 月 11 日 的回复
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Tammy Matchett, Hotel Manager

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place and friendly staff... I enjoyed my stay at Frobisher Inn and I recommend Frobisher inn to anyone.
2018 年 4 月入住 1 晚
Tammy 于 2018 年 4 月 28 日 的回复
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Tammy

4/10 很差

真实旅客

不满意：员工和服务、住宿条件和设施、客房舒适度
Tammy 于 2018 年 4 月 9 日 的回复
Thank you for taking the time to provide feedback.

6/10 一般

真实旅客

满意：员工和服务
不满意：清洁度
Frobisher Hotel in Iqaluit
Good location. Not pleased with the lack of cleanliness. Dirty glasses, garbage in bin on arrival and stains on the bed covers.
2018 年 3 月入住 1 晚
Tammy 于 2018 年 4 月 9 日 的回复
Thank you for your review and for choosing our hotel. Please note that your issues have been addressed appropriately and we are looking forward to having you again as a guest in our hotel.

10/10 超赞

Tracy，Clyde River

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel to stay at
Nice and calm to relax. Good friendly workers. Looking forward ro stay there again sometime in the future
2017 年 11 月入住 1 晚
Tammy 于 2017 年 12 月 9 日 的回复
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 还可以

Nancy E

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed the restaurant for supper. Front desk staff were very helpful. Handy to have a convenience shop on the ground floor. Centrally located.
2017 年 7 月入住 2 晚
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 还可以

Andrea

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed the clean and comfy room on our way home from Ayuituqq Park! Airport shuttle and being able to store our packs at the hotel until our flight were very helpful features!
2017 年 8 月入住 1 晚
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us Tammy

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 6 月入住 1 晚
Thank you for taking the time to let us know you enjoyed your stay.

8/10 还可以

Brian

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Frob is a good place to stay in Iqaluit. Has been around forever but they are always investing in upgrades and maintenance. My room had some recent upgrades to the bathroom and bedroom.
2017 年 6 月入住 3 晚
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

8/10 还可以

Judy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel
Good hotel.
Thank you for taking the time to review your stay with us. I am very pleased to hear that you had a pleasant stay. Looking forward to seeing you again soon.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
不满意：客房舒适度
Great amenities for a small city
Asides from the heat being too high in the hotel with no way to control it individually, the Frobisher Inn is a great place to stay when in Iqaluit.
Tammy 于 2017 年 4 月 19 日 的回复
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. We appreciate all comments and are working hard to meet the needs of our guests. Take care!

8/10 还可以

Floyd Bjorgan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best choice
This was my first trip to Iqaluit, but I would recommend staying at the Frobrisher. With all the amenities in the associated complex it made it easy to do what I needed without having to travel.
General Manager 于 2017 年 2 月 8 日 的回复
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Frobisher Inn

8/10 还可以

真实旅客

满意：住宿条件和设施，员工和服务
It's a nice hotel. Cinema and food options on the premises - but the curfew is weird.
Frobisher Inn 于 2017 年 2 月 9 日 的回复
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

8/10 还可以

真实旅客

满意：客房舒适度
Forbisher working hard to make it a good stay
Frobisher is working hard to make it a good place to stay in a challenging place for comfort.
General Manager 于 2017 年 2 月 7 日 的回复
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Frobisher Inn

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Convenient, clean and friendly!
The Frobisher is a great place to stay in Iqaluit! The staff are friendly, beds comfy... the Internet could use an upgrade but it's tough in the North.
General Manager 于 2017 年 2 月 7 日 的回复
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Frobisher Inn