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关于杰克森维尔东南 - 医学中心区智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
杰克森维尔东南 - 医学中心区智选假日套房酒店 - IHG 旗下酒店
4791 Windsor Commons Ct, Jacksonville, FL

点评

8.2

很好

10 分 - 超赞。521 条好评，共有 1001 条点评" "
8 分 - 还可以。251 条好评，共有 1001 条点评" "
6 分 - 一般。96 条好评，共有 1001 条点评" "
4 分 - 很差。73 条好评，共有 1001 条点评" "
2 分 - 糟糕。60 条好评，共有 1001 条点评" "

8.4/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

Linda

商务旅客
满意：员工和服务，清洁度
It was very convenient to Mayo Clinic. Room was clean. During the stay, they were painting outside of building. Having a person right outside your plastic covered windows is unsettling.
2024 年 5 月入住 1 晚

10/10 超赞

Zadjha

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very helpful & friendly. Room/bathroom was very clean/spacious. King sized bed was comfortable for my gf & I. The breakfast they served was great & we had many options to choose from. Nearby stores & restaurants were very close & within walking distance. We could walk to them if we wanted to instead of taking our car. Felt like a “home away from home”! 10/10 stay!!
2024 年 5 月入住 2 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Zadjha, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Gregory，miami

满意：清洁度、员工和服务、住宿条件和设施
Convenient and clean. Excellent check in.
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Gregory, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Mary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great!
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Mary, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Mary

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施
Property is under construction. Once completed should be good.
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Mary, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

6/10 一般

Marcia

满意：员工和服务，清洁度
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

4/10 很差

Tiffany

不满意：清洁度
2024 年 5 月入住 2 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 还可以

Darryl

2024 年 5 月入住 2 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Darryl, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We will share your feedback with our team so we can coach them and make sure we provide all the amenities to ensure our guest have a smooth and excellent stay. We are glad to hear that overall, you enjoyed your stay.

10/10 超赞

Jose

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Jose, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Shawn

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Shawn, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

JEROME

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Jerome, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Kelli

满意：清洁度、员工和服务、住宿条件和设施
They go above and beyond to help guests. Very compassionate and kind.
2024 年 4 月入住 2 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Kelli, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Maria, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Sarah，Lexington

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Sarah, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Tag

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very nice
2024 年 3 月入住 2 晚

10/10 超赞

Michael

2024 年 4 月入住 1 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Cynthia

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff
2024 年 4 月入住 3 晚

4/10 很差

C Dawn

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
The upkeep of the facility is to be desired. I went to start the shower, and the bath faucet almost came off the wall. There was obvious water leak marks on the ceiling above the tub, and water damage to the shelf in the bathroom. The AC was unstoppable. The fan kept going and groaning all night. And, I found the bed covers dusty. Shelving in the cabinet was also ripped out. The last time we stayed there in another room, it was a way better experience. It was booked thru reward points and not Expedia. Don't know if that was the difference.
2024 年 4 月入住 1 晚

10/10 超赞

LUIGI，CORAL GABLES

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in good condition and near mayo clinic
2024 年 4 月入住 1 晚

10/10 超赞

Kerry Lee

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's very convenient to Mayo Clinic and shops nearby.
2024 年 4 月入住 1 晚

10/10 超赞

Donald

Everythingtjing was great!
2024 年 4 月入住 1 晚

8/10 还可以

Florin

2024 年 4 月入住 2 晚
GM 于 2024 年 5 月 19 日 的回复
Thank you, Florin, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we strive to make each stay as pleasant and comfortable as possible. We will share your feedback with our team. We hope you will give us the chance to serve you again.

2/10 糟糕

DAISY

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Dirty and stinky rooms and needs to be demolished
2024 年 4 月入住 2 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, ArtTraveler07, for taking the time to provide feedback about your experience. We will share your feedback with our team.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 超赞

Patricia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Would be nice to have more luggage carts and fully stocked sundry market
2024 年 4 月入住 5 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Patricia, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Francisco

2024 年 3 月入住 1 晚

2/10 糟糕

richard

满意：清洁度
2024 年 3 月入住 3 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

6/10 一般

Sean

与家人出行
满意：员工和服务
We found multiple baby spiders on our nightstand each night, otherwise room was clean. There was a fire on the third floor the morning of checkout. Had to lug our stuff down 5 flights of stairs… took four trips. Breakfast was decent, but very hectic in the breakfast area.
2024 年 3 月入住 3 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Sean, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We will share your feedback with our team so we can coach them and make sure we provide all the amenities to ensure our guest have a smooth and excellent stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. If there is anything I can do for you, please reach out to me.Again. thank you for choosing us for your travel needs and we hope to serve you again in the future.

8/10 还可以

Jeff

满意：清洁度、员工和服务、住宿条件和设施
Staff is amazing!!
2024 年 3 月入住 3 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Jeff, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

8/10 还可以

Michael

与家人出行
满意：清洁度
Clean , nice staff, helpful.
2024 年 3 月入住 1 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

8/10 还可以

Denise

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was a very quiet and clean setting for our stay. Close to Mayo and other points of interest.
2024 年 2 月入住 1 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Denise, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Michael

满意：住宿条件和设施，清洁度
2024 年 2 月入住 1 晚
GM 于 2024 年 4 月 11 日 的回复
Thank you, Michael, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

nancy，marianna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Clean and comfortable
2024 年 2 月入住 1 晚

8/10 还可以

Dennis

满意：清洁度、员工和服务、住宿条件和设施
We were very happy with our stay. Everything turned out really good and the staff and the ease was very welcome.
2024 年 2 月入住 2 晚

8/10 还可以

Mary

与家人出行, 商务旅客
Smell of mildew in shower. No hair dryer or tissues.
2024 年 2 月入住 1 晚

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

10/10 超赞

Kathleen

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Nice staff. Easy to get to property and close to where we needed to be!
2024 年 2 月入住 1 晚

10/10 超赞

Pamela，Tampa

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Check in staff very friendly; easy parking and walking distance to Publix and a few restaurants; close to Mayo Clinic - needs some smaller updates in bathrooms and elevators, but room was very comfortable and provides everything needed - would stay again - good value for price point
2024 年 2 月入住 1 晚

6/10 一般

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
We have stayed here before while at Mayo and were very pleased but this stay was not restful and we got little sleep as someone sounded like they were having a party in the breakfast area and we could hear them all hours of the night.
2024 年 2 月入住 1 晚

10/10 超赞

Gerard

满意：清洁度、员工和服务、住宿条件和设施
.
2024 年 2 月入住 1 晚

6/10 一般

Lynn

与家人出行
We had a first floor room and had kids and adults running up and down hall nd in lobby until around 4 am. All were very loud in the lobby area as if I a bar
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, Lynn for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, sometimes situations may occur that are out of our control and require more attention for us to identify and resolve the issue. We will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

8/10 还可以

Steve

满意：住宿条件和设施，员工和服务
2024 年 2 月入住 1 晚

4/10 很差

真实旅客

满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
Shoddy
1) Housekeepers either too lazy to inform management or mgmt dropping the ball : No closet clothes hanging rack. The drill holes are intact from the previous rack. Hangars on the floor. 2) The bathroom kleenex dispenser had exactly 2 , only 2, kleenexs. Housekeeper had stuffed the kleenexs into the mouth of the dispenser from the top. I could not believe it so looked inside the dispenser and saw that I was correct.
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible; we will look further into this situation and use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 超赞

Marjorie

满意：清洁度、员工和服务、住宿条件和设施
Very nice hotel.
2024 年 2 月入住 3 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, Marjorie, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Karen

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I will stay here again and again! It was so clean and quiet and the free breakfast! WZoe!!
2024 年 2 月入住 2 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you,Karen, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

David

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, David, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

adrian

满意：服务设施
.
2024 年 1 月入住 2 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, Adrian, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room was spacious and had a nice layout. This was my third stay here, and I’ll definitely come back if the need arises.
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, David, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you always enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

Alan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, Alan, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.

10/10 超赞

ed

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚
GM 于 2024 年 2 月 20 日 的回复
Thank you, Ed, for taking the time to provide feedback about your experience at Holiday Inn Express JACKSONVILLE SE- MED CTR AREA. We are excited to hear that you enjoyed your stay with us, we will share your feedback with our team. We hope you will give us the chance to serve you again.