This hotel scammed us. Despite booking and paying for a double room, they pretended Expedia had only booked a single…and said they had no rooms left. They told another couple arriving later the same evening the same lie. They had clearly rebooked our rooms as soon as they could charge a higher - peak season - rate.
Appalling - no one should stay here!
Stephen
2022 年 7 月入住 7 晚
2/10 糟糕
真实旅客
2022 年 8 月 1 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awful experience at this hotel. We arrived and they told us that they had only received the booking as a single room
真实旅客
2022 年 7 月入住 1 晚
10/10 超赞
Robin
团体旅客
2022 年 8 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Robin
2022 年 7 月入住 1 晚
6/10 一般
KIM
与配偶出行
2022 年 7 月 30 日
不满意:清洁度、服务设施、住宿条件和设施
Very disappointing. Seriously needs to be much cleaner. Numerous cigarette butts and debris at the front entrance. Restaurant dirty cutlery and poor hygiene.
KIM
2022 年 7 月入住 1 晚
4/10 很差
Rune
2022 年 7 月 10 日
Rune
2022 年 7 月入住 1 晚
8/10 还可以
Richard
2022 年 6 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely quiet night in a very clean room.
The County Hotel Receptionist was very,very helpful, checking that I knew where to find the free car parking across the road from the hotel.
I thought the room might be rather noisy, with an extract fan outside the window. The Receptionist was able to reassure me that this was the kitchen extractor which would be turned off by 21.00. It was, and I had a lovely quiet night in a very clean room.
Richard
2022 年 6 月入住 1 晚
4/10 很差
Kayleigh,Tibshelf
与家人出行
2022 年 6 月 25 日
满意:清洁度
The rooms were clean enough. On the small side. The bed was comfortable. Pillows could have been better.
People should be made aware this hotel is partnered with a tour bus company. So anyone booked with the tour gets priority over other guests. Which if you don’t know this before booking, I don’t think it’s fair.
When we arrived there was already two tour buses of people there. They had access to the restaurant and bar area. There was entertainment which you could hear right throughout the hotel. So if you wanted an early night, forget about it.
We were only given a half hour time slot for breakfast. 9-9:30. So if you wanted to have an early start, it wasn’t happening.
The breakfast staff were abrasive. They got my order wrong and mine didn’t arrive until nearly everyone else at my tables was done. We all said the food was not very hot. The choice of food wasn’t the best unless you like very basic food. My fathers bread was dripping with grease. Probably would have had a better breakfast from Greggs.
The doors in the hotel need the catches fixed, as all you hear first thing in the morning and at night is slamming doors.
I don’t recommend this place nor would we stay here again.