“They claimed “full service”. There are absolutely NO amenities. Restaurant, pool, hot tub, sauna, exercise room… NOTHING. Even though we prepaid the room on Expedia, they charged my credit card for the room a second time. They would not refund my second charge until while left standing at the desk, they sent someone to the room to see if I stole anything (after freezing an unreasonable $400 damage deposit). ”
“They claimed “full service”. There are absolutely NO amenities. Restaurant, pool, hot tub, sauna, exercise room… NOTHING. Even though we prepaid the room on Expedia, they charged my credit card for the room a second time. They would not refund my second charge until while left standing at the desk, they sent someone to the room to see if I stole anything (after freezing an unreasonable $400 damage deposit). ”
Conrad