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关于基加利景观酒店及公寓的点评

3 out of 5
基加利景观酒店及公寓
KN 154 Street, biriyogo, Kigali, KIGALI

点评

7.2

还可以

10 分 - 超赞。1 条好评，共有 5 条点评" "
8 分 - 还可以。1 条好评，共有 5 条点评" "
6 分 - 一般。3 条好评，共有 5 条点评" "
4 分 - 很差。0 条好评，共有 5 条点评" "
2 分 - 糟糕。0 条好评，共有 5 条点评" "

9.0/10

清洁度

9.6/10

员工和服务

8.0/10

服务设施

7.0/10

住宿条件和设施

8.0/10

环保

点评

6/10 一般

Bwalya

2023 年 7 月入住 7 晚

6/10 一般

Ann，Collingwood

团体旅客
满意：员工和服务，清洁度
Staff was very helpful. Food was good.
2023 年 5 月入住 2 晚
Reservation Team 于 2023 年 5 月 31 日 的回复
Thank you for your feedback! Hope to see you again

6/10 一般

harry

与配偶出行
满意：员工和服务，清洁度
Beautiful swimming pool, good staff. The room we stayed in needs to be fixed, none of the window locks worked which made us feel unsafe as the windows were accessible from the outside. The hotel is adding an addition which created a lot of construction noise. This should have been disclosed to us and at least give a "under construction discount".
2023 年 3 月入住 2 晚
Reservation Team 于 2023 年 3 月 27 日 的回复
Thank you Harry for your feedback. We have shared your concerns with the department in charge to improve our future guests' experiences and hope you will stay with us again in the future!

10/10 超赞

Michelle

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable rooms with nice bathrooms. Good dining, lovely staff. Great outdoor space with a delightful swimming pool and outdoor dining areas. Reasonably central. Front desk staff was very helpful at finding good drivers and other transportation and accessing anything else we needed. Felt very safe and cared for as a Canadian visitor on first trip to East Africa.
2022 年 8 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
There should be wastebasket in the rooms. Flynet fixed on the window rim was preventing the windows to close.
2018 年 7 月入住 1 晚
staff 于 2018 年 7 月 25 日 的回复
Hello Thanks for the comments, we are going to work on the above mentioned effectively