Parking was a bit of a faff but all in all a pleasant hotel with good staff.
Mark
2024 年 4 月入住 1 晚
10/10 超赞
Paula
与配偶出行
2024 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was easy to find, central, quiet with clean rooms
Paula
2024 年 4 月入住 1 晚
10/10 超赞
Steve
与配偶出行
2024 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really good value for money also clean and very historical property
Steve
2024 年 3 月入住 1 晚
8/10 还可以
Derek,Southminster
与配偶出行
2024 年 3 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel but the room overlooked the beer garden of a pub and so was noisy late into the night.
Derek
2024 年 3 月入住 1 晚
8/10 还可以
Stephanie
团体旅客
2024 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The reception staff were very helpful and friendly- moved us to a different room to avoid some steep stairs and gave directions on how to get to places. Breakfast was good especially if booked with room giving good value. Also offers on dining and car parking during March a plus.
Stephanie
2024 年 3 月入住 1 晚
8/10 还可以
Sevtap-Nur
2024 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施
Absolutely amazing and the historic feel and touch make it even better
Sevtap-Nur
2024 年 3 月入住 1 晚
4/10 很差
Daryl
与配偶出行
2024 年 3 月 9 日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Unfortunately our room, 114 was very damp. It had a terrible smell as soon as you walked in.
The shower worked well but the water didn't run away and was overflowing. This is obviously a common problem in this room as the wall of the ensuite has been patched up and shows serious water damage in the bedroom. Also the sink never emptied either.
This shows really poor maintenance of the property.
The staff that we spoke to were lovely, the location is brilliant for the town and local amenities.
Doubt we'd stay here again though as the room was so bad. 114 should not be used again until the plumbing and damp has been properly rectified.
A manger was supposed to call us and discuss the issue, but we have heard nothing.