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3.5 out of 5
克拉科夫老城住宅酒店
Senacka 11, Grodzka 46, Kraków, malopolska

点评

7.8

还可以

10 分 - 超赞。22 条好评，共有 79 条点评" "
8 分 - 还可以。33 条好评，共有 79 条点评" "
6 分 - 一般。21 条好评，共有 79 条点评" "
4 分 - 很差。3 条好评，共有 79 条点评" "
2 分 - 糟糕。0 条好评，共有 79 条点评" "

8.4/10

清洁度

8.0/10

员工和服务

7.0/10

服务设施

7.8/10

住宿条件和设施

10/10

环保

点评

4/10 很差

真实旅客

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
Party building on a party street.
The apartment was in a great location, clean, cute, and had all the furnishings we needed, but that's about all good I can say about this stay. Because: 1. Had to wait 1 hour for instructions on how to enter the apartment after calling that we've arrived and are ready to check in. 2. No parking on site. 3. Had to climb to the 3rd floor with suitcases and little kids. 4. Located on a noisy street. When we closed the windows, the noise from the street was much lower but the apartment got stuffy and hot. 5. It's definitely not a family friendly building. There was a party above us and bunch of drunk and loud people were walking up and down the staircase, yelling, RINGING OUR DOOR BELL AND BANGING ON OUR DOOR form 11pm till 2 am. Our kids were freaking out and we got hardly any sleep. 5. Pillows are 1 inch thick. It might be good location for young people who stay up late and party, but if you need to rest in peace and quiet look for someplace else.
2021 年 7 月入住 1 晚

10/10 超赞

Jacqueline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Large appartment, spotless, excellent location, just a few minutes walk from the main square.
2020 年 2 月入住 3 晚
Reception 于 2020 年 3 月 28 日 的回复
Thank you for your feedback and visiting us. We happy to hear that you liked our apartment and location. Be welcome next time!

6/10 一般

真实旅客

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
I can't really review this property as when we arrived it resembled a building site, with work men tiling the balcony area outside of the door to the apartment we were supposed to be staying in. The staircase leading up to the apartment also lacked lighting and had cables running down the hand rail. As we had our children with us we refused to stay in the property and after some heated discussions with the receptionist (based at another property 10 mins walk away) they eventually agreed to put us in another property all be it approx 15 mins further away from the old town. The apartment we eventually stayed in was very nice however not what we booked. My personal view is that the property managers are taking booking despite the apartments not being fit to stay in and then leaving the reception staff to deal with the fall out.
2020 年 2 月入住 4 晚

8/10 还可以

Rene José

与家人出行
满意：客房舒适度，住宿条件和设施
不满意：员工和服务
Enigmatico
Fiz a reserva acreditando ser hotel. Mas é um apto com cozinha completa, sala, TV, lavadora de roupa, etc. o problema maior é o acesso ao apto com bagagem e a localização para chegar. (Pois é uma área que não é permitido carros).
2020 年 1 月入住 3 晚

6/10 一般

georgios

与家人出行
满意：清洁度
Σχετικά καλό!!
Το ξενοδοχείο βρίσκεται σε πάρα πολύ καλή θέση. Πολύ κοντά στην κεντρική πλατεία και στο κάστρο. Πρόσβαση από σκάλες. Το δωμάτιο ήταν καθαρό. Το checkin γίνεται σε άλλη διεύθυνση σχετικά κοντά 10 λεπτά με τα πόδια. Η τηλεόραση δεν λειτούργησε ποτέ και το βράδυ δεν είχε ζεστό νερό. Επίσης δεν λειτουργούσε ο απορροφητηρας μάλλον δεν είχε συνδεθεί ποτέ. Έχει στο ισόγειο σούπερ μάρκετ και πολλά άλλα μαγαζιά για φαγητό και ψώνια.
2019 年 12 月入住 4 晚

8/10 还可以

Michael

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
Bra läge, rent och snyggt
2019 年 11 月入住 3 晚
Reception 于 2020 年 3 月 28 日 的回复
Thank you for visiting us and your feedback. Be welcome next time in Kraków.

8/10 还可以

Jane reksten

与家人出行
满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 3 晚

8/10 还可以

真实旅客

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location Was great. The smell of apartment when we came Was not good.
2019 年 11 月入住 3 晚

10/10 超赞

Tuva

2019 年 11 月入住 3 晚

8/10 还可以

Christelle

2019 年 10 月入住 4 晚

8/10 还可以

Alina

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall it’s a nice stay noise can occur of a night time flat is clean and tidy no issue with the cleanliness.... The bed mattress is terribly thin and uncomfortable sofa bed is what to be expected from a sofa bed the same not the comfiest. Location is super for the shops, food & visitor sites Kraków is a beautiful city buzzing with people.
2019 年 10 月入住 3 晚

8/10 还可以

RAYA

2019 年 10 月入住 2 晚

8/10 还可以

Annika

团体旅客
满意：清洁度
2019 年 10 月入住 3 晚

10/10 超赞

真实旅客

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is currently building work in the next property. The work starts early but had little effect on our stay as we had early trips planned each day and returned after the work was completed. (5/9/19). The price of the apartment does reflect this as it significantly cheaper that other similar properties in the town. The location is great.
2019 年 9 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Sfeervolle accomodatie met centrale ligging
Zeer ruime studio op een perfecte locatie in het centum van Krakau; gelegen aan de hoofdstraat (voetgangersgebied) met alle voorzieningen in directe omgeving. De inventaris van de studio was modern en zeer compleet. Zelf een vaatwasmachine en een wasmachine waren aanwezig.
2019 年 9 月入住 5 晚

6/10 一般

真实旅客

团体旅客
不满意：清洁度
Loud constructions
Dirty towels ( called for new one). Very loud construction on the outside everyday, exept sunday. The workes starten really early and were really loud.The apartmept was okej but smal rooms.
2019 年 9 月入住 3 晚

8/10 还可以

Anna

满意：清洁度、员工和服务、客房舒适度
Nice apartment in great location
The property has a great location. The parking costs 70 z per day and located 2 min walk from the apartment. We had an apartment overlooking internal garden so it was very quite. Dis: not all appartments have an elevator. We booked 3 identical apartments...those on 1 and 2 flore did not have elevator and we were not informed before our stay. We also found out that baby coat has to be booked separstly (thogh in booking we booked for a baby) for 50 z and when we arrived there was no baby coat available. In general the apartment is nice but not spacious or delux
2019 年 8 月入住 2 晚

6/10 一般

真实旅客

2019 年 8 月入住 3 晚

4/10 很差

真实旅客

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
El establecimiento no nos gustó, de hecho, no lo recomendaría ni volvería. Dentro de las opciones que tenía para alojarme en Cracovia elegí este establecimiento porque estaba muy cerca de la plaza, tenía microondas y supuestamente era insonorizado. De los tres requisitos sólo cumple el de la cercanía, los otros dos no son verdad. Lo del microondas se lo dijimos al chico que nos atendió y como si nada, caso omiso ( en las fotos y la especificación pone que hay microondas); la insonorización la especifican porque tiene dos ventanas, pero éstas son viejas y no hacen su labor, se oye todo; y la limpieza, es bastante deficiente: chorretones de grasa en el armario del cuarto y la cocina, estropajo usado y solo un lavavajillas medio usado. Por último, hay un ascensor en el edificio que la persona que nos abrió y nos enseño el apartamento no utilizó para que subieramos las maletas en él, no me digan la razón, pero hubiese sido un detalle teniendo en cuenta que nos alojabamos en el último piso.
2019 年 8 月入住 3 晚

8/10 还可以

franck

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
oui belle découverte de Cracovie
2019 年 8 月入住 1 晚

6/10 一般

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Sijainti oli todella hyvä, huoneisto oli viihtyisä ja siisti! Viereisessä rakennuksessa työmiehet aloittivat joka aamu 6 työt ja kaikki meteli kuului huoneistoomme ja he näkivät suoraan ikkunoistamme sisään.. muutenkin asunnon seinät olivat pahvia.
2019 年 7 月入住 3 晚

10/10 超赞

Alexis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚

10/10 超赞

Varun

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super stay wow
Its was nice location. Near old town walking .
2019 年 7 月入住 1 晚

8/10 还可以

Seung hee

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度
2019 年 6 月入住 2 晚

10/10 超赞

Anders

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotellet var kanon, stora o fina lägenheter. Nära till stan, gångavstånd till allt. Enda nackdel och en STOR sådan var frukosten, vi var ett sällskap på 10st och första morgonen tog det bara 50 min innan vi fick den, andra så gick vi efter dryga timmen då bara 7 st hade fått frukost.
2019 年 5 月入住 3 晚

8/10 还可以

_，Cracovia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Appartamento bello, pulito e grande ma in struttura vecchia e maltenuta. Posizione perfetta e centrale, a due passi dalla piazza principale, dal castello e da altre attrazioni della città. Non c’è reception, ho comunicato sempre via whatsapp, quindi consiglio di chiedere alla struttura stessa via mail un contatto ATTENZIONE: secondo piano senza ascensore, brutta sorpresa per me che viaggiavo con passeggino
2019 年 5 月入住 4 晚

6/10 一般

Laurids

满意：员工和服务，清洁度
A good apartment - but horrible noise!
Every day from. 06.00 - 17.00 (except Sunday) there was a terrible noise from construction workers on the neighboring property only 4-5 meters across the street. It was horrible!
2019 年 5 月入住 5 晚

8/10 还可以

Sandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Snyggt o prydligt mitt i stan.
Helt perfekt lege, när till allt. Enga negativa var byggnadsarbetare på huset mitt emot. Men sådant måst få ske. Fanns öronproppar på rummet så det visa ju att uthyraren var berädd på bullret
2019 年 5 月入住 4 晚

6/10 一般

MrT，Sverige

与配偶出行
Enkelt boende men låg mkt bra i den gamla staden. 1a rummet saknade helt wifi, kylskåpet var trasigt och det var 16 gr i rummet (rum nr 5). Mkt sent på kvällen kom man med fjärren till ac som gav lite värme. Rummet var trångt o tråkigt. Fick byta efter två nätter. Nästa rum (nr 14) hade ett knappt fungerande kylskål, men bra wifi o var större. Tyvärr glömde man berätta att huset två meter utanför fönstren helrenoverades. Man borrade och bankade för fullt fr 7-17. Detta pågår säkert fram till hösten 19. Reception saknades, men de var snabba på att reagera när hörde av sig till dem.
2019 年 5 月入住 5 晚

8/10 还可以

jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 3 晚
Reception 于 2019 年 5 月 23 日 的回复
Thank you for stay and feedback. Please, be welcome next time in Kraków.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location in the centre of the city. Big apartment.
2019 年 3 月入住 3 晚
Reception 于 2019 年 5 月 23 日 的回复
Thank you for visiting our apartments. We happy to hear that you liked our location and apartment. Hope you had a good stay. Please be welcome next time.

10/10 超赞

真实旅客

2019 年 3 月入住 3 晚
Recepcja 于 2019 年 5 月 23 日 的回复
Thank you for your stay and feedback. Be welcome next time in Kraków.

6/10 一般

真实旅客

团体旅客
满意：住宿条件和设施
不满意：清洁度
Loved the location and the old ness of the apartments. Didn’t like the construction that was on, it was very dirty!
2019 年 3 月入住 4 晚

10/10 超赞

jean

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great area so close to the square. Apartment has everything you need, spotless. The apartment is on the 2nd floor and no access to buildings lift.
2019 年 3 月入住 3 晚
Reception 于 2019 年 3 月 21 日 的回复
Thank you for visiting our apartments. We hope you had a good stay. Please be welcome next time you come to Krakow!

6/10 一般

真实旅客

满意：清洁度、员工和服务、服务设施
2019 年 2 月入住 4 晚

10/10 超赞

Irene

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Moderne og praktisk leilighet
Veldig fin leilighet, trivelig og moderne. Ingen resepsjon, men kontakten PR Mail var upåklagelig. Fikk all hjelp raskt.
2019 年 1 月入住 4 晚
Reception 于 2019 年 3 月 21 日 的回复
Thank you for your stay and the review. We do our best for our services to meet our guests’ expectations. Our stuff does the best to help our customers during their stay. Please be welcome in Old Town Residence in future.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall the property had good eminities, but would benefit with little things like a tea towel and a couple of dish washer tablets.
2019 年 1 月入住 3 晚

6/10 一般

Emilia

满意：客房舒适度，清洁度
2018 年 12 月入住 1 晚
Reception 于 2019 年 2 月 11 日 的回复
Thank you for visiting our apartments. We hope you had a good stay. Please be welcome next time.

10/10 超赞

Ines

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bueno
Todo bien, sólo q no había nadie y esperamos mucho bajo la lluvia, y eramos 4 personas adultas y los q debían dormir en el sillón no tenían ni sabanas ni nada Una lastima fallaron en eso !!!!!
2018 年 12 月入住 1 晚

8/10 还可以

Lisa，Toronto

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 11 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 3 晚
Reception 于 2018 年 11 月 12 日 的回复
Thank you for visiting our apartments and your feedback. Be welcome during next visit in Krakow.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 3 晚
Reception 于 2018 年 11 月 12 日 的回复
Thank you for your feedback. Hope you had a good stay in our apartment. Be welcome next time in Kraków.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Situation géographique excellente, en plein centre de la vieille ville. L'appartement est très agréable, moderne et lumineux, très bien équippé.
2018 年 10 月入住 5 晚
Reception 于 2018 年 10 月 31 日 的回复
Thank you for visiting our apartments. We are happy to hear that you like our location and apartment. Be welcome during next visit in Krakow.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、客房舒适度
2018 年 10 月入住 1 晚
Reception 于 2018 年 10 月 31 日 的回复
Thank you for your stay and feedback! Please be welcome next time.

8/10 还可以

Päivi

满意：清洁度、住宿条件和设施、客房舒适度
Huoneisto oli todella hyvällä paikalla, hyvä varustelu ja siisti. Ilmainen wifi oli hyvä asia.
2018 年 10 月入住 4 晚
Reception 于 2018 年 10 月 30 日 的回复
Thank you for visiting our apartments. We are happy to hear that you like our localization and style of apartments. Be welcome during next visit in Krakow.

6/10 一般

Marja

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Alakerran Kauppaan tuotiin aamulla aikaisin tavaraa ja äänet häiritsivät, jos asunto oli Senackan puolella
2018 年 10 月入住 4 晚

8/10 还可以

Guillermo，Madrid, España

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
En el centro antiguo de Cracovia, por lo que la ubicación es excelente. Este apartamento está en la tercera planta sin asensor, por eso y pocos detalles mas, le doy una puntuación de 4****. Está muy bien y repetiría sin duda.
2018 年 10 月入住 3 晚
Reception 于 2018 年 10 月 31 日 的回复
Thank you for visiting our apartment and your feedback. We hope you had a good stay in our apartment. Be welcome next time in Kraków!

8/10 还可以

真实旅客

Flott beliggenhet!
Vi ankom seint, men fikk god instruksjon for å komme oss inn. Det var fine leiligheter, men noe mangelfullt sengetøy til antall personer vi hadde bestilt til. Alt ble ordnet dagen etter. Vi fant aldri resepsjonen men de var veldig service-minded og raske på telefonen. Beliggenheten var helt supert og deilig med en dagligvarebutikk rett rundt hjørnet. Det var imidlertid vareleveranser til denne butikken grytidlig på morgenen så det ble litt plagsom støy. Vi hadde alt i alt et supert opphold!
2018 年 8 月入住 3 晚
Reception 于 2018 年 10 月 7 日 的回复
Thank you for your stay and the feedback. We put emphasis on our services to meet our guests’ expectations. Our stuff does the best to help our customers during their stay. Please be welcome next time.

6/10 一般

真实旅客

At check in time lady was in rush ( phone texting , checking constantly) . Apartment was on third floor for my eldery mother hard to get up , plus upon returning in the evening , with our phone light we found the light switch to be able to see stairs ,( as I mentioned above , lady rushed us at checking and these basic directions were forgoten to be shown to us ) Location of apartment is supreme . Sofa bed had dirty patches on so it was covered by blankets, above the window curtain rod was loose looks like to be dropped any minute . In the kitchen paper towel or any dish towel was missing. Above all we stayed only 1 night , average rating for the price paid
2018 年 8 月入住 1 晚