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关于斯里佩塔灵桔子水晶酒店的点评

2 out of 5
斯里佩塔灵桔子水晶酒店
21-1, Jalan Radin Bagus 6, Sri Petaling, Kuala Lumpur, Kuala Lumpur

点评

8.0

很好

10 分 - 超赞。7 条好评，共有 36 条点评" "
8 分 - 还可以。24 条好评，共有 36 条点评" "
6 分 - 一般。3 条好评，共有 36 条点评" "
4 分 - 很差。1 条好评，共有 36 条点评" "
2 分 - 糟糕。1 条好评，共有 36 条点评" "

8.4/10

清洁度

8.2/10

员工和服务

7.2/10

服务设施

8.0/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Jenny

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable stay
Just for a night stay. Good for budget traveller Clean, comfortable, enough
2018 年 7 月入住 1 晚
Brendan 于 2018 年 8 月 15 日 的回复
Dear Guest, Thank you for taking the time to write us a review. We are glad you enjoyed your stay with us. Your review will motivate us to do better to serve our guest. We hope to see you again.

8/10 还可以

Cheng

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
8/10
2021 年 10 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Given a room that smelled of smoke for the family room. As the basin was choked and the staff couldn’t unchoke it, the staff was gracious enough to change to two queen size rooms for us.
2020 年 1 月入住 3 晚

8/10 还可以

真实旅客

商务旅客
满意：住宿条件和设施，员工和服务
Would hv been better if restaurant and swimming pool was there.
2019 年 10 月入住 2 晚

8/10 还可以

CCWONG，Singapore

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice for short term stay. ATM,Cafe,Grab all available .
2019 年 9 月入住 2 晚

10/10 超赞

Kedizah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚

8/10 还可以

Alice，Penang

满意：员工和服务
very convenience place
2019 年 9 月入住 1 晚

4/10 很差

MsTan，Sarawak

团体旅客
不满意：员工和服务
Receptionist impatience when group check in
2019 年 7 月入住 2 晚
Brendan 于 2019 年 8 月 19 日 的回复
We are sorry that you received a poor service during your visit at our hotel. Please accept our apology, we will improve our service to serve our guest better. Thank you very much for your feedback.

8/10 还可以

真实旅客

满意：员工和服务
2019 年 5 月入住 1 晚
Brendan 于 2019 年 6 月 3 日 的回复
Thank you for taking the time to rate the Hotel

8/10 还可以

Eddie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good price, but lots of steps on the floors should be flash flat hard to access wheelchairs & White Cane. Nice sleep, big room, but no fridge oh so mo ie no English subtitles because I'm deaf. Thank you smile
2019 年 2 月入住 3 晚
LEE 于 2019 年 3 月 13 日 的回复
Dear Guest, Thank you for taking the time to write us a review. Your feedback gives us the chance and motivation to do better and improve our service. Please share with us your opinion to us, in order to receive a higher rating from you. We hope to see you again.

8/10 还可以

真实旅客

与家人出行, 商务旅客
满意：住宿条件和设施，员工和服务
我喜欢房间冷气夠冷、冲凉房水夠热夠大。隔音方面有待提高、附近夜夜笙歌至凌晨三四点在房里都听到。
2019 年 3 月入住 3 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 2 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 1 晚
Hotel Manager 于 2019 年 2 月 13 日 的回复
Dear Guest, Thank you for taking the time to write us a review. Your feedback gives us the chance and motivation to do better and improve our service. Please share with us your opinion to us, in order to receive a higher rating from you. We hope to see you again.

8/10 还可以

Pog

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Hotel Manager 于 2019 年 2 月 13 日 的回复
Dear Pog, Thank you for taking the time to write us a review. Your feedback gives us the chance and motivation to do better and improve our service. Please share with us your opinion to us, in order to receive a higher rating from you. We hope to see you again.

6/10 一般

真实旅客

2018 年 12 月入住 2 晚
Hotel Manager 于 2019 年 2 月 13 日 的回复
Dear Guest, Thank you for taking the time to write us a review. Your feedback gives us the chance and motivation to do better and improve our service. Please share with us your opinion to us, in order to receive a higher rating from you. We hope to see you again.

2/10 糟糕

Raymond

不满意：住宿条件和设施，员工和服务
Booked a non smoking room but was given a smoking room instead. Struggle to fall a sleep in the nite in a room filled with smoking smell .
2018 年 11 月入住 1 晚

8/10 还可以

Steve Gim Eng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location
Location is great with lots of eateries around. Can easily get a transport using Grab.
2018 年 11 月入住 4 晚

8/10 还可以

Steve Gim Eng

满意：员工和服务、住宿条件和设施、客房舒适度
Budget hotel, great location
Nothing beats the location. You can get food, massage, hairdresser within 5 mins walking.
2018 年 11 月入住 7 晚

6/10 一般

Japhian，Singapore

Overall room services need improvements. Location should be based on GPS
2018 年 10 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 1 晚

8/10 还可以

Sue

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, clean and clean!
The most pleasing feature of the hotel is definitely its cleanliness, especially if you take into account the low price value. I absolutely love that they provide water dispenser for you to refill your water bottles. This saves us money as well as reduce plastic usage! The hotel is also near a variety of eateries so finding one would be very convenient. If I have to say something negative, it would be the nosiness of other guests (though this can be easily overlook).
2018 年 7 月入住 1 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Spacious and clean.
The room is spacious and quite clean. A lot of eateries and a supermarket nearby. 10-15 mins drive to Axiata Arena and the bus terminal. But no toothbrush and toothpaste provided.
2018 年 8 月入住 1 晚
Brendan 于 2018 年 8 月 23 日 的回复
Dear Guest, Thank you for taking the time to write us a review. Your review will continue to motivate us to serve our guest better. We will feedback to the management about your suggestion to add toothbrush in our hotels rooms. We hope to see you again.

8/10 还可以

K C

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great location.
2018 年 7 月入住 1 晚
FRONT DESK 于 2018 年 8 月 5 日 的回复
Dear Sir/Miss, Thanks for your feedback.

8/10 还可以

nn，thailand

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
goodddddddd
2018 年 7 月入住 2 晚
FRONT DESK 于 2018 年 7 月 31 日 的回复
Dear Sir/Miss, Thank you for your feedback.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
また泊まりたい
中華系エリアで周辺にレストラン多く過ごしやすい。周囲にもホテルがあるが、ここが一番良かった。きれい
2018 年 5 月入住 1 晚
Brendan 于 2018 年 6 月 21 日 的回复
Thank you very much for taking your time to write us the review. We are glad that you enjoyed your stay with us. Your review gave us the motivation to do better. We hope to see you again.

8/10 还可以

Naruporn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean many restaurant but parking little bit only
2018 年 5 月入住 1 晚
Brendan 于 2018 年 6 月 21 日 的回复
Thank you for taking the time to write us a review. We are glad that the room has met your standard quality. However, we are sorry for your trouble finding parking. next time we will guide you to the nearest parking lot just the next street.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 5 月入住 5 晚
FRONT DESK 于 2018 年 5 月 29 日 的回复
Dear Sir/Miss, Sorry for any inconvenience during your stay in our hotel. We will try our best upgrading our service to serve you better in future. Thank you.

6/10 一般

enzo，jb

满意：清洁度
不满意：住宿条件和设施
clean hotel， price a bit high
Price a bit high coz no parking reserves for guest. I spent more than 30min to find a parking and more than 100m away😂😭😭😭😭😓
2018 年 4 月入住 1 晚
Ira 于 2018 年 5 月 19 日 的回复
Dear Sir/Miss, Sorry for any inconvenience during your stay in our hotel. We will try our best upgrading our service to serve you better in future. Thank you.

8/10 还可以

Ng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 2 晚
FRONT DESK 于 2018 年 2 月 2 日 的回复
Dear Sir/Miss, Thank you for your feedback. Sorry for any inconvenience during your stay here. We will try our best to serve you better in the future.

10/10 超赞

SIEW WEI SOON，MY

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
EXCELLENT
FRIENDLY STAFF AND THE HOTEL IS VERY CLEAN. JUST ONE WORD PERFECT
2017 年 12 月入住 2 晚
Ira 于 2018 年 1 月 4 日 的回复
Dear Sir/Miss, Thank you for your feedback. Sorry for any inconvenience during your stay here. We will try our best to serve you better in the future.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Grace Ang
The hotel was clean and staff are friendly and helpful. Overall experience was good. However, the only downside of this hotel was the parking issue..As there is no parking provided by the Hotel, nearby parking lots were full especially over weekend.
2017 年 12 月入住 3 晚
Dear Grace, Thank you for your feedback, and sorry for any inconvenience during your stay here. We will try our best to upgrade our service to serve you better in future. Thank you.

8/10 还可以

kim，kuala lumpur

满意：员工和服务
不满意：住宿条件和设施
budget, clean, basic facility ,worth to stay
overall worth to stay, clean and neat, counter staff good manner with smile. but no water kettle ,hair dryer in room (hv to collect from counter) , mirror too small and slim. washroom size is big enough especially shower area comfortable andl water strong. place to hang cloth on the top of toilet bowl, no good. happened towel dropped on it.
2017 年 12 月入住 2 晚
Ira 于 2017 年 12 月 12 日 的回复
Dear Sir/Miss, Thank you for your feedback. We will try our best to upgrade our service to serve you better in future. Thank you and have a nice day.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Environment
clean and lean, fast check in/out process, walking distance to many restaurants and shops
2017 年 12 月入住 1 晚
Ira 于 2017 年 12 月 8 日 的回复
Dear Sir/Miss, thank you for your feedback. We will try our best to upgrade our service to serve you better in future. Thank you.

8/10 还可以

Joan，Sabah, Malaysia

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel location very convenient
Hotel location very convenient. A lot of shoplot served foods.
2017 年 11 月入住 1 晚
Ira 于 2017 年 11 月 30 日 的回复
Dear Sir, Thank you so much for your feedback. :)

8/10 还可以

joan，tawau

满意：员工和服务、住宿条件和设施、客房舒适度
Hotel environment is good, traffic jam sometimes.
Hotel and facilities are good, just transport quiet jam after working hours.
2017 年 11 月入住 2 晚
Ira 于 2017 年 11 月 23 日 的回复
Dear Sir/Miss, Thank you for your feedback. We will try our best to serve you better in the future.