外观

关于佛罗里达兰塔纳 6 号汽车旅馆的点评

2 out of 5
佛罗里达兰塔纳 6 号汽车旅馆
1310 W Lantana Rd, Lantana, FL

点评

6.2
10 分 - 超赞。53 条好评,共有 152 条点评" "
8 分 - 还可以。16 条好评,共有 152 条点评" "
6 分 - 一般。19 条好评,共有 152 条点评" "
4 分 - 很差。18 条好评,共有 152 条点评" "
2 分 - 糟糕。46 条好评,共有 152 条点评" "

5.8/10

清洁度

6.8/10

员工和服务

5.8/10

服务设施

5.6/10

住宿条件和设施

5.6/10

环保

点评

4/10 很差

Sanz

不满意:清洁度、服务设施、住宿条件和设施
I am not sure I will book it again , didn't have a good experience
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 7 日 的回复
Hi Sanz,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

4/10 很差

Janet

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were bugs in the room, especially in the bathroom. Our room was not cleaned every morning. We were not given fresh linens. Both sink and shower were both stopped up and we're not repaired. The room had bedbugs. Both my father and I were bitten up the first night. We were there all over. I had to go out and get cream and and then I actually had to call our doctor back home for him to call and get us cream because they were so bad. Unless you to living in a bug infested room or house you can stay here if not, I wouldn't stay within a 50 mile radius of this hotel . I believe that someone needs to call someone on this hotel because they are just pure nastiness if it wasn't for the fact that I was staying, I would have definitely checked out. !
2024 年 4 月入住 2 晚
Brand Experience Team 于 2024 年 5 月 7 日 的回复
Hi Janet,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 糟糕

Albert

不满意:清洁度
2024 年 4 月入住 2 晚
Nicole J. 于 2024 年 5 月 9 日 的回复
Thanks for your feedback

10/10 超赞

Eric

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Across the street from a shopping center with Publix and they accepted cash.
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 5 月 7 日 的回复
Hi Eric,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 糟糕

Dena

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unsafe people walking around in the parking lot all night. I heard some guy screaming at his girlfriend he was going to shot her. I never went out till morning to leave. 1 guy stood by my window talking on his phone for hrs. No security at all. Never again. I came from the other coast and did not know the area.
2024 年 4 月入住 1 晚
Nicole J. 于 2024 年 4 月 23 日 的回复
Please accept our sincerest apologies that your experience was less than satisfactory. It is disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns.I can assure you that corrective measures will be taken to prevent similar problems in the future.

10/10 超赞

Angela

2024 年 4 月入住 1 晚
Nicole J. 于 2024 年 5 月 9 日 的回复
Thanks for your feedback!

10/10 超赞

Hannah

2024 年 4 月入住 1 晚
Nicole J. 于 2024 年 5 月 9 日 的回复
Thanks for your feedback!

2/10 糟糕

Kobi

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
People outside my window all night roaches inside my room
2024 年 4 月入住 1 晚
Nancy Y. 于 2024 年 4 月 17 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 超赞

Mary K

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is excellent
2024 年 4 月入住 1 晚
Nancy Y. 于 2024 年 4 月 17 日 的回复
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 一般

Joicy

2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 19 日 的回复
Hi Joicy, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

STANISLAV

满意:员工和服务
不满意:住宿条件和设施,清洁度
property
2024 年 4 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 11 日 的回复
Hi Stanislav,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 超赞

Jenn

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experiences
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 11 日 的回复
Hi Jenn,Thank you for the perfect rating!Lilith#Team6

4/10 很差

John

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Dirty room. Broken doors. People loitering by office.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 11 日 的回复
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Joel

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Upon entering the room we found bed bugs. We immediately left and told the staff who acted as though it was no big deal.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 3 日 的回复
Hi Joel, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Natalie #Team6

8/10 还可以

Aaron

2024 年 3 月入住 1 晚
Nicole J. 于 2024 年 5 月 9 日 的回复
Thanks for your feedback!

2/10 糟糕

Jonathan

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施
Me cobraron la estadía y cuando llegué no había habitación. Que mala experiencia y más porque era de madrugada.
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 3 日 的回复
Hi Jonathan,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 超赞

Priscilla

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The main front of office staff is excellent, expecially ART
2024 年 3 月入住 1 晚
Brand Experience Team 于 2024 年 4 月 3 日 的回复
Hi Priscilla, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 超赞

Priscilla

满意:员工和服务,清洁度
2024 年 3 月入住 1 晚
Nicole J. 于 2024 年 3 月 21 日 的回复
Thank you for your review. Have a great day!

10/10 超赞

Gama

满意:清洁度、员工和服务、住宿条件和设施
todo bien
2024 年 3 月入住 1 晚
Nancy Y. 于 2024 年 3 月 19 日 的回复
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 一般

Ahmed-din

满意:员工和服务
不满意:住宿条件和设施,清洁度
Rooms are not insulated. Woke up all night from dog barking in the neighboring room
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 3 月 19 日 的回复
We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Nancy Y.#Team6

10/10 超赞

Priscilla

2024 年 3 月入住 1 晚
Nancy Y. 于 2024 年 3 月 29 日 的回复
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 糟糕

Talibah

不满意:清洁度、员工和服务、住宿条件和设施
Room was filthy and smelled musty the sheets were old and stained the toilet omg it was gross it needs scrubbing with toilet brush and bleach no toilet paper was in the room overall its the worst place i have ever stayed if it wasnt that late when i booked it i wouldn't have stayed nastiest place ever.
2024 年 2 月入住 2 晚
Brand Experience Team 于 2024 年 3 月 12 日 的回复
Hi Talibah,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 很差

Josia

满意:员工和服务
不满意:住宿条件和设施,清洁度
I liked the staff service other than that I did not like the room at all.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 12 日 的回复
Hi Josia,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 超赞

Mary

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 3 月 14 日 的回复
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 超赞

CHARLES W

满意:清洁度、员工和服务、住宿条件和设施
The mattress in my room needs to be replaced. Worn on one side and lumpy. Door didnt close correctly.had to mess with it, so that it would close. I did let the front office know. Even with my earned points, this motel 6 way too pricey.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 6 日 的回复
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 一般

ANN

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The staff was friendly and very professional!
2023 年 8 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 6 日 的回复
Hi Traveler,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 糟糕

Sandra

不满意:清洁度、员工和服务、住宿条件和设施
Horrible
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 6 日 的回复
Hi Sandra,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 很差

David

与配偶出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just be aware of your surroundings staying here. Our door was broken. We couldn’t lock the door, the people living in the hotel made it so uneasy to sleep at night. Screaming, yelling, smoking. It was inappropriate to experience this. Now the room is a whole story. The mattress is literally cardboard. The pillows seemed to be 10 years old. The room it self was poorly cleaned. The sinks were dirty, toilet and shower. We were not happy at all with this stay……..
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 6 日 的回复
Hi David,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 一般

Ricardo

与家人出行
不满意:清洁度、员工和服务、服务设施
Wouldn’t recommend
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 6 日 的回复
Hi Ricardo,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 超赞

Priscilla

2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 3 月 7 日 的回复
Hi Priscilla,Thank you for the amazing review!Maz K.#Team6

4/10 很差

Sandra

满意:清洁度
不满意:住宿条件和设施,员工和服务
Room that was booked wasn’t ready
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Sandra,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 超赞

Priscilla

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent will extend my stay
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi PriscillaThanks for your review, we really appreciate the support. Lilith#Team6

2/10 糟糕

Najah

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very dirty, there were stains all over the bed sheets and on the curtains, the room smelled very bad, we complained to the manager and all she said was sorry about that, really!!!
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Najan,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 很差

Lori

与家人出行
不满意:住宿条件和设施,清洁度
The employees were all very nice. The room smelled bad, I cleaned all surfaces & the vents on the air conditioner for 30 min. with Lysol Disinfectant, then it smelled better. No remote for the TV I called the office and corporate 9 times only receiving a "sorry" & never got the remote. Bugs coming out from behind the mirror. I could see thru to the parking lot along the door opening when the door is shut. The Floor was uneven and the flooring had large air bubbles as big as a frying pan. We did not use the shower the tub was stained, scratched & badly discolored all around, and the drain had no drain cover. I did not like anything about the room I stayed in. The employees were nice but all I got were apologies no resolutions. I told them that I required a refund and canceled the reservation for a second night. Expedia gave me my money back -a $2 service fee. No more complaints. Lesson learned
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Lori,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 超赞

Walbert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always good
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 超赞

Walbert

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stay always great
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Walbert,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 超赞

Christopher

2024 年 2 月入住 1 晚
Nicole J. 于 2024 年 3 月 21 日 的回复
Thank you for your review. Have a great day

2/10 糟糕

La Chanta Thomas,Riviera Beach

带宠物出行, 与配偶出行
不满意:员工和服务、服务设施、住宿条件和设施
The door was hard to open. The bed railing is truly a hazard, it protrudes out a lot. The a/c unit sounds like a truck which kept me up all night and has no fan speed adjustments. The linen had cigarette burns on them. The toilet was stained badly. The curtain wasn’t properly secured. The bathroom was not properly cleaned. Pubic hair was on the ceiling of the shower. The towels wasn’t white, had yellowing color. People hung out all night. The floor had brown stain marks on them. The entire experience was awful to say the least.
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi La Chanta,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 超赞

Priscilla

满意:清洁度、员工和服务、住宿条件和设施
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Pricilla,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

4/10 很差

Edgar

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 27 日 的回复
Hi Edgar, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 糟糕

Francisco

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Necesita remodelacion,toallas sucias,no recojen los cuartos pisos sucios y inodores rotos y manchados bien osquerosos,no regreso.
2024 年 2 月入住 4 晚
Brand Experience Team 于 2024 年 2 月 14 日 的回复
Hola Francisco,Aquí en Motel 6, siempre intentamos hacerlo mejor. Lamentamos que no haya disfrutado de su reciente estadía y nos gustaría disculparnos porque su experiencia no fue tan buena como podría haber sido. Nos encantaría tener la oportunidad de compensarlo, así que esperamos volver a verlo pronto.Lilith#Equipo6

10/10 超赞

Ricardo

满意:清洁度、员工和服务、住宿条件和设施
Ok overall
2024 年 2 月入住 3 晚
Brand Experience Team 于 2024 年 2 月 14 日 的回复
Hi Ricardo,Thank you for the perfect rating!Lilith#Team6

2/10 糟糕

Richard

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will not return
Stayed here for an expo we were doing in West Palm. Hotel is dirty, run down and appears to be in a questionable area of town. The towel rack was broken. The phone wasn’t functional. Our neighbors in the rooms around us were semi-permanent “residents”. There was a room a few doors down that was boarded up with plywood and another on the second floor with yellow tape around it. Beds were extremely hard and too big for the small room. German cockroach infestation so we’ll have to be careful with our belongings when we get home not to transfer them. No amenities at all besides tiny bars of soap. Police had some young people being arrested on the first night when we returned. Felt like an unsafe environment.
2024 年 2 月入住 2 晚
Brand Experience Team 于 2024 年 2 月 14 日 的回复
Hi Richard,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 糟糕

Narciso

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Nancy Y. 于 2024 年 2 月 14 日 的回复
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 糟糕

Isocrates

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 4 晚
Nancy Y. 于 2024 年 2 月 14 日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 还可以

Cedric

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Pillows are low Mattress was uncomfortable spring squeeze my bold. There was no microwave no kettle nothing to make some tea .
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 6 日 的回复
Hi Cedric, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 糟糕

Kayla

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Mold infested property. Serious health hazard. Visible mold in bathrooms, floors warped from water damage. Staff told me they would refund me bc of the mold problem and my unwillingness to stay in such conditions, then they didn't.
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 6 日 的回复
Hi Kayla,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 糟糕

mike

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024 年 2 月 7 日 的回复
Hi Mike,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 糟糕

Alexander

2024 年 1 月入住 1 晚
Nicole J. 于 2024 年 5 月 9 日 的回复
Thanks for your response.

10/10 超赞

Paula

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚