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关于兰斯洛特-加龙省酒店的点评

3 out of 5
兰斯洛特-加龙省酒店
Mancomunidad Av 9, Arrecife, Lanzarote

点评

8.8

超赞

10 分 - 超赞。408 条好评，共有 907 条点评" "
8 分 - 还可以。417 条好评，共有 907 条点评" "
6 分 - 一般。66 条好评，共有 907 条点评" "
4 分 - 很差。9 条好评，共有 907 条点评" "
2 分 - 糟糕。7 条好评，共有 907 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Marie-Antoinette

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Chambre agreable avec vue sur la mer. Bon buffet international pour le petit dejeuner.
2024 年 3 月入住 2 晚

8/10 还可以

Dave

2024 年 3 月入住 1 晚

10/10 超赞

Phyllis

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was lovely and in a great location, the roof top pool with sunbeds were always quiet so not a problem to get a bed, also a good bar on the roof. We only took breakfast which was very good, a large selection so would suit everybody. Room was really good with big fluffy towels, pay extra for a room with sea view, definitely well worth it. Second time in this hotel and it will not be the last.
2024 年 3 月入住 8 晚

8/10 还可以

Marceau

2024 年 3 月入住 7 晚

10/10 超赞

Anja

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wir hatten eine tolle Woche in einem schön eingerichteten und zentral gelegenen Hotel. Essen war abwechslungsreich und wenn man vegetarisch wollte musste man nur an der Rezeption Bescheid geben. Das Personal im Restaurant war sehr freundlich und schnell. Wir hatten nie Probleme einen Tisch zu bekommen. Für ein 3* Hotel war es wirklich sehr gut. Wir kommen gerne wieder. Die Baustelle vor dem Haus existiert leider immer noch und ja der Anfang ist morgens um 8.00. Vielleicht sollte dies doch irgendwo auf der Buchungsseite angegeben werden. Es könnte bei dem ein oder anderen zu Beschwerden führen. Autovermietung im Hotel hat gut geklappt. Wir haben das Auto dann auf dem öffentlichen Parkplatz abgestellt da es keine Parkplätze um das Hotel gibt. Fußweg keine 10 Minuten an der Strandpromenade entlang.
2024 年 3 月入住 7 晚

8/10 还可以

Paul

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel, little niggly things like no complimentary water in room for 1st night and very strange breakfast items
2024 年 3 月入住 5 晚

10/10 超赞

MIGUEL ANGEL

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

Sharon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, super balcony
2024 年 3 月入住 4 晚

10/10 超赞

Saeed

满意：清洁度、员工和服务、住宿条件和设施
The location and the view was fantastic.
2024 年 2 月入住 7 晚

8/10 还可以

Roberto

满意：员工和服务、服务设施、住宿条件和设施
Very friendly staff. Great location, central and close to the beach. Nice rooms. Breakfast could be of higher quality and cleanliness can be improved. Overall recommend
2024 年 2 月入住 3 晚

6/10 一般

Shihhan

与家人出行
不满意：服务设施，员工和服务
Was put on the ground floor and the room is super small. The A/C is running air fan in the night. No ice or tea pot in the room. The front desk can't speak English. Hard to navigate and communicate. However, the staffs working in buffet are super friendly. One of them can speak English.
2024 年 2 月入住 1 晚

10/10 超赞

Siobhan

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚

10/10 超赞

Federico

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
X
2024 年 2 月入住 3 晚

6/10 一般

jan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Paid extra for a sea view at this hotel. When we arrived they were digging up all the pavements outside in front of our room and the beach. The hotel said nothing about this before we arrived or when we checked in. When asking about moving room they said they were full and could do nothing about it. The work stated at 7 am every morning with diggers lorries delivering concrete and drilling Outside the hotel the paths were diverted and there was dust and dirt everywhere The bars and restaurants looked out onto this so you had to go further into town when going out for a drink It ruined our holiday and the hotel accepted no responsibility or offered no compensation
2024 年 1 月入住 7 晚

8/10 还可以

Keith

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely clean hotel on beach front
Stayed at this hotel for 11 nights. Situated right across from the beach which at the moment is having a refurb in the promenade just outside the hotel. The hotel is extremely clean and contemporary and quiet. The reception staff are very helpful and the continental breakfast was good but English breakfast not so good but coffee machines were excellent.
2024 年 1 月入住 11 晚

10/10 超赞

Alfred

2024 年 1 月入住 3 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
January 2024
I find it hard to have a negative about this hotel. The staff were all very friendly. The breakfast that was a buffet style had something for everyone. The room was clean and comfortable with aircon, a mini fridge, hairdryer and TV. The pool was clean and there were enough beds for this time of year (I could imagine it may be different in peak season). The staff were great at the pool bar and the food good with a varied menu at reasonable prices. The hotel is literally accross the road from the beach and there are small shops and a couple of restaurants on the same street with lots more about 15min walk away. The only improvement would have been a shower room as we were out our room for several hours before our flight but that really is being picky. Would definitely go back.
2024 年 1 月入住 4 晚

2/10 糟糕

Jordan

与家人出行
满意：清洁度
不满意：员工和服务
Rude , unhelpful reception staff
2023 年 12 月入住 3 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

8/10 还可以

Michaela

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Spent Christmas and new year at this hotel. The hotel itself was lovely, clean and spacious. We had a beautiful sea view with balcony. There was no kettle in the room but we asked at reception and one was provided. The staff were friendly, and more than helpful. We didn’t use the pool but it looked fine, a little on the small side maybe but that is not an issue. We were half board, so breakfast and dinner. We didn’t enjoy the food much, but again that was just us. We would never normally go half board but thought we would give it a try. There was always something we liked, but often left disappointed. The only down side was there are improvements being made outside the hotel NOT THE HOTELS FAULT, which was noisy and disruptive to all. It will look fantastic when done and the area itself was just lovely. Not to commercialised at all which we loved and we would love to come back again sometime. Finally, (cutting a long story short) Expedia cancelled our booking after a phone call I made regarding the disruption outside and my disabled husband. The front desk staff were fantastic and allowed us to stay in our room, even though they didn’t know who was paying them at the end of our holiday. Again this was not the fault of the hotel. I would consider this a 4* hotel. Only improvements would be a fridge, with tea and coffee facilities included. Thank you to all
2023 年 12 月入住 12 晚

6/10 一般

真实旅客

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Well located hotel with the beach and bus stop to the airport just steps away. The check in counter staff were pleasant however our experience was marred by the chaotic breakfast area and made unwelcome by a blond server
2023 年 12 月入住 1 晚

6/10 一般

Penelope

满意：清洁度
Peaceful Private Terrace
Nice welcome with fruit and wine. Furniture a little tired and dated. Beds ok. Lovely terrace
2023 年 12 月入住 3 晚

10/10 超赞

CHIRAZ

2023 年 12 月入住 1 晚

8/10 还可以

Marco

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La struttura è ben descritta e corrisponde.Non abbiamo gradito che la sera di Natale la cena poteva fatta solo con sovrapprezzo
2023 年 12 月入住 7 晚

8/10 还可以

GILLES

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

silvana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

FABRINA

满意：住宿条件和设施，员工和服务
2023 年 12 月入住 7 晚

10/10 超赞

Antonio J

2023 年 12 月入住 2 晚

8/10 还可以

Debra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

laura

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚

10/10 超赞

Albert

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Raquel María

2023 年 12 月入住 1 晚

10/10 超赞

Andrea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚

10/10 超赞

silvana

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Extra
2023 年 12 月入住 1 晚

10/10 超赞

Nigel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed for 4 nights in early December, this is an excellent hotel in a really good position. views over the beach and sea are lovely. (Definitely recommend a sea view room) staff were friendly and helpful and hire of pool towels is very useful. Rooftop pool/terrace and bar was great too. Rooms/beds very comfortable and very clean! Breakfast was great too, lots of choice and varied. Only thing that wasn’t great is that the area in front of hotel is being dug up currently, so work going on, but to be honest it wasn’t too bad and didn’t bother us. I’m sure by Jan/Feb it will be finished and looks unsightly more than anything else! (Not the hotels fault either)
2023 年 12 月入住 4 晚

8/10 还可以

Urs

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Lancelot ist ein Hotel für kurz Urlauber. Leider eine riesen Baustelle vor dem Hotel, und sollte noch bis Frühling 2024 gehen.
2023 年 11 月入住 12 晚

10/10 超赞

Caroline M

2023 年 11 月入住 2 晚

10/10 超赞

Eamon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel!
We have stayed in the Lancelot a few times and have been extremely happy with our room, the attention to detail and friendliness of the staff, and also with the abundance of choices at breakfast. Hoping to see you all in the future
2023 年 11 月入住 10 晚

10/10 超赞

TERESA

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 2 晚

10/10 超赞

Diane

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Half board
We had half board, good value.
2023 年 11 月入住 3 晚

8/10 还可以

Barbara

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 3 晚

10/10 超赞

JALEL

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Les chambres et la vue
2023 年 11 月入住 7 晚

10/10 超赞

Simon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
A lovely hotel with friendly staff and a great location by the beech.
2023 年 11 月入住 7 晚

8/10 还可以

Pascale

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 3 晚

10/10 超赞

Jason

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
First visit to Lanzarote (we are working through the islands), and this was a great spot to stay. The city is not tourist central, which I greatly prefer, and the hotel was brilliant, for location, just opposite the golden sands and sea, and for bus and road connectivity. It was also lovely and clean, breakfast was good and varied, facilities (gym, pool, bar) on the roof were great, and the staff friendly and helpful. I would definitely choose this hotel again. TIP - Choose room overlooking beach, it is stunning.
2023 年 11 月入住 7 晚

6/10 一般

Juan Carlos

与配偶出行
满意：清洁度、员工和服务、服务设施
Todo correcto, el servicio muy atento, pero, aunque reformado, presta los servicios de un hotel de 3 estrellas. Lo que menos me ha gustado ha sido el colchón.
2023 年 11 月入住 5 晚

10/10 超赞

guy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Carmelo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 4 晚
Reception 于 2023 年 11 月 7 日 的回复
Muchas gracias por sus comentarios , les esperamos nuevamente.

8/10 还可以

Ana

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
estancia super comoda
El emplazamiento y las vistas son inmejorables, el personal super atento y la limpieza perfecta. Recomendable.
2023 年 10 月入住 1 晚
Reception 于 2023 年 11 月 7 日 的回复
Muchas gracias por sus comentarios , les esperamos nuevamente.