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关于Bären酒店-阿尔卑斯草本酒店的点评

3 out of 5
Bären酒店-阿尔卑斯草本酒店
Am Acher, Lauterbrunnen, BE

点评

9.4

绝佳

10 分 - 超赞。62 条好评，共有 84 条点评" "
8 分 - 还可以。18 条好评，共有 84 条点评" "
6 分 - 一般。1 条好评，共有 84 条点评" "
4 分 - 很差。3 条好评，共有 84 条点评" "
2 分 - 糟糕。0 条好评，共有 84 条点评" "

9.6/10

清洁度

9.8/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

Carolyne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was kind, helpful, and accommodating. Conveniently located near the train station and food/drink/shopping but far enough to be quiet. Lots of trails nearby to explore. Room was clean and comfortable. Loved the free breakfast. Hope we can come back soon!
2024 年 5 月入住 4 晚

10/10 超赞

Rowena

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff are helpful and friendly.
2024 年 3 月入住 2 晚
Hotel Bären Team 于 2024 年 3 月 30 日 的回复
Dear Guest Thenk you for the nice review and the visit. We hope to see you again soon.

10/10 超赞

ADRIANA

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend this hotel. This property is Unique, Oriented to Details, All the amenities in the Room are Wonderful, and the View from the window is Perfect, The room is confortable, and I felt I was in a Christmas Post Card. The Staff was very friendly and accommodating to all of our requests. I would love to come back in the future.
2023 年 12 月入住 5 晚
Therese Brunner 于 2024 年 1 月 8 日 的回复
Dear Adriana, thank you very much for your wonderful review and your recommendation. We are thrilled to hear that you enjoyed your stay with as, as well our comfortable room with the post card view. We would love to welcome you again in the future.Best regardsHotel Bären team

10/10 超赞

Debby

We had a marvelous experience here!! The staff was extraordinary, the food was delicious (and locally sourced!), and the village is quaint and welcoming.
2023 年 10 月入住 3 晚
Therese Brunner 于 2023 年 10 月 14 日 的回复
Dear Debby Thank you for the visit and the great review. We are happy you liked the friendlyness of our Team and the food at the Alpine Herb RestaurantWe would love to host you again

8/10 还可以

Riley Jared

满意：清洁度、员工和服务、住宿条件和设施
Very kind and helpful staff. Thank you!
2023 年 10 月入住 2 晚
Karin Schild Reception 于 2023 年 10 月 12 日 的回复
Thank you for your good review.We hope you had a great stay with many wonderful experiences.We look forward to welcoming you back soon in the future.Kind regardsHotel Bären & Team

8/10 还可以

EDWIN KEE CHEONG

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel had excellent food, staff service and amazing view rooms. My only complain would be the fact that the rooms need to probably have a humidifier during colder months (like now it is autumn and the temperature at night is below 5 celcius. I found the room very dry causing poorer sleep at night. You also cannot humidify it while showering with the door open as the steam causes the fire alarm to set off.
2023 年 9 月入住 3 晚
Karin Schild 于 2023 年 9 月 26 日 的回复
Dear Edwin Kee Cheong,Thank you very much for your nice review.We are glad that you liked the food, the rooms with great view and the friendly staff. We will check your concern about the dry air and thank you for pointing it out.We hope you had a good time and would be happy to welcome you again in the future.Kind regardsHotel Bäreni.A. Karin Schild

4/10 很差

Zhongyan

不满意：员工和服务、住宿条件和设施、客房舒适度
Very basic room for a high price
Tiny room, uncomfortable beds and no “mountain view”
2023 年 9 月入住 3 晚
Therese Brunner 于 2023 年 9 月 24 日 的回复
Dear ZhongyanThank you for the visit. There are different room categories. The room size is mentioned in the room description. We know that the room is small. But we try to show the pictures of the rooms and the views very honest and detailed. You have booked our smallest room category with view to the Männlichen Mountain. The balcony rooms are bigger with big panoramic windows and view to the Lauterbrunnen Valley and the surrounding mountain peaks.

10/10 超赞

Smitha，Oak Park

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Amazing breakfast.
2023 年 9 月入住 3 晚
Maresa Hühn 于 2023 年 9 月 8 日 的回复
Dear SmithaThank you for your review. It was nice having you as our guest. We are happy to hear that you enjoyed our rich breakfast buffet. We hope to welcome you again in the future. We wish you safe travels and all the best

8/10 还可以

Adnan

与家人出行
满意：清洁度、员工和服务、服务设施
Nice old building. Clean. Very close to train station, about 5 min. by walking, Helpful staff. Top floor rooms have danger of one hitting his head to the ceiling due to steep decline of roof top. (Snow)
2023 年 8 月入住 3 晚
therese Brunner 于 2023 年 8 月 28 日 的回复
Dear AdnanThank you for the visit. We hope to see you again at the Bären

10/10 超赞

James

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Amazing location & view, great food, nice staff. Only complaints are that they did not have AC and the wifi was a bit slow and unreliable.
2023 年 8 月入住 3 晚
Therese Brunner 于 2023 年 9 月 8 日 的回复
Dear James Thank you for the visit. We do not have a AC at the mountains usably it cools down at night, but we can offer a fan.We would be pleased to host you again

10/10 超赞

Enrika

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is located in Wengen, which is car-free village, but easily accessible with a train from Lauterbrunnen. The hotel is clean and the staff is friendly. We booked a room overlooking the mountains and the views were spectacular. The hotel also has a great restaurant for dinner and breakfast. Highly recommended this hotel and location.
2023 年 7 月入住 4 晚
therese Brunner 于 2023 年 8 月 13 日 的回复
Dear EnerikaThank you for the visit and the great reviw. We are very happy you liked ther Hotel, the staff and the view from the balcony. We woul like to host you againBeste regards the Bären Team

10/10 超赞

Henry

2023 年 6 月入住 3 晚
Hotel Bären Team 于 2023 年 7 月 4 日 的回复
Thank you for the great review. We are very happy if our guests were satisfied and enjoyed their stay.We hope to welcome you again soon.Kind regardsHotel Bären & Team

10/10 超赞

Ching

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
We really enjoy our stay here and it is the highlight of our trip. Location is great, 3-5 min walk from wengen station. The view outside our balcony is breathtaking. Breakfast is included and everything is freshly made with good variety.
Hotel Bären Team 于 2023 年 6 月 28 日 的回复
Thank you very much for your great review. We are pleased that your stay at the Bären Hotel was the highlight of your trip, and that you enjoyed the view and our breakfast buffet.We hope to welcome you again in the future.

10/10 超赞

Jack

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent boutique hotel located in a Swiss village with extraordinary scenary all around. Easy access to many scenic hiking tails. We hope to visit again.
2023 年 6 月入住 2 晚
Hotel Bären Team 于 2023 年 6 月 8 日 的回复
Dear JackThank you for your excellent review. We hope to welcome you again sometime in the future.

10/10 超赞

Anne

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Breathtaking. Beautiful hotel- clean, friendly, AMAZING location. If we could have changed our itinerary to stay longer, we would have.
View from our balcony
2023 年 5 月入住 2 晚
Hotel Bären Team 于 2023 年 6 月 2 日 的回复
Dear AnneThank you very much for your wonderful review. We are happy to hear that you enjoyed your visit and our amazing location. We hope to welcome you again in the future.

10/10 超赞

Geng

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Breakfast included (amazing by the way). We had a nice dinner there also and it was good. Staff was really nice!
2023 年 5 月入住 3 晚
Hotel Bären Team 于 2023 年 5 月 29 日 的回复
Thank you for your wonderful review. We are happy to hear that you enjoyed your visit and also the dinner in our restaurant. We would love to welcome you again.We wish you safe travels and all the best.

10/10 超赞

XINMING

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff and owners are very nice and pleasant. We really enjoyed this place and our stay. The breakfast was super as well.
2023 年 5 月入住 3 晚
Hotel Bären Team 于 2023 年 5 月 24 日 的回复
Dear XINMING thank you for the nice review. We hope to see you soon again at the Bären

8/10 还可以

David

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Hotel Bären Team 于 2023 年 2 月 19 日 的回复
Cher David, merci beaucoup pour votre évaluation. Nous sommes heureux que vous ayez apprécié votre séjour avec votre famille chez nous et nous serions heureux de vous accueillir à nouveau.

10/10 超赞

SIRAJ

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very helpful owners. Breakfast was amazing, view was really awesome. Beautiful village overall. Nice and clean rooms. Very friendly staff and owners helped us with directions and also provided us some medicines
2022 年 9 月入住 2 晚
Team 于 2022 年 9 月 30 日 的回复
Dear Siray,Thank you for your stay we hope you enjoyed your time. Thank you very much for your great review.We hope you are already feeling a little better.We would be happy to welcome you again with usKind regardsHotel Bären & Team

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay at Hotel Baren!
2022 年 9 月入住 4 晚
Therese Brunner 于 2022 年 9 月 18 日 的回复
Thank you for posting this beautiful photo. We are pleased to hear that you enjoy your stay at our place.

8/10 还可以

Nicole

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect hotel!
Hotel Baren is a wonderful hotel with a spectacular view from our balcony room! The staff are very friendly and helpful when we had to switch rooms because we had two separate bookings. Wengen is a perfect base to see the area. Very accessible to trains and cable cars. The rooms are a bit smaller than preferred but the balcony makes it feel a bit bigger and when you are in the mountains the rooms are generally small.
2022 年 9 月入住 1 晚
Therese Brunner 于 2022 年 9 月 18 日 的回复
Dear NicoleThank you for your wonderful review. We are pleased to hear that we were the perfect hotel for you. We hope to welcome you again in the future.

10/10 超赞

Becky

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 8 月入住 2 晚

4/10 很差

Brayan Roshan，WATFORD

与家人及幼儿出行, 与家人出行
不满意：服务设施，员工和服务
The good: call ahead for directions from Wengen. Decent sized double room. The downside: The Hotel is actually further down below the station on a steep path- heavy baggage is not convenient. They did not help with either theirs nor third party taxi.They were keen to book us in for evening meals - the waitress was not helpful with portion sizing, my wife asked for a small portion as she was unwell, they refused and got huge us portions that the kids and my wife did not like (overly oily fish fritters etc) nor could finish.Snarky remarks from the servers that we have too much food. I had clearly specified that I had an egg allergy, the waitress said she would ask. Another waitress got the food and I was about to eat it before I double checked and the answer was again- 'I will ask' (!!)-this is unacceptable in my view,simply too careless about the customers health. Very awkward ambience and rushed treatment from the servers.Also this restaurant is more expensive than the standard 'Swiss expensive'. We did not go there again.The rooms are separated with sliding doors that go completely inside the slot- my little child's hand got stuck in the slot while she wanted to move,it was hurtful for her. No lock or exhaust fans in the toilet. Lock and key for hotel doors. Room not cleaned while away. Snarky comments and inappropriate comments from the receptionist during checkout. Expensive place with little value. This Hotel was the low point of our Swiss trip.
2022 年 8 月入住 2 晚
Therese Brunner 于 2022 年 8 月 14 日 的回复
Dear guest, We are sorry that you were not completely satisfied. We try to do everything to make our guests happy. The quality of the food is very important to us and we make everything fresh. We also pay close attention to the origin and seasonality of the ingredients. The Fischknusperli that we served you were from Lake Thun. Lastly, we take allergies very seriously and always like to double check. Our hotel is 3-5 minutes below the train station. We're glad about that, that's why it's so quiet here at night. We are always available to bring our guests' luggage to the train station free of charge (between 9:00 a.m. and 5:00 p.m.). We clean all the rooms every day unless there is a "bear" hanging on the door with the sign "Please do not clean." If we made a mistake, we are very sorry. We hope to accommodate you again and convince you of our service quality.

10/10 超赞

Fengjuan

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk was very nice and warm, though I wished the bathroom had more shelves
2022 年 8 月入住 4 晚
Therese Brunner 于 2022 年 8 月 13 日 的回复
Dear Fengjuan Thank you for your review and your feedback.

10/10 超赞

Marc

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and helpful. The restaurant is great - be sure to make a reservation for dinner. We stayed in the small little house next to the playground, which was perfect with our 7 and 5 year old. Definitely recommend it!
2022 年 7 月入住 2 晚
Therese Brunner 于 2022 年 7 月 24 日 的回复
Dear Marc Thank you for taking the time to write such a wonderful review. We are pleased to hear that you enjoyed your Chalet Kleine Bär and the stay with us. We will pass your compliments on to our team. Looking forward to welcoming you again in the future.

10/10 超赞

Claire

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a wonderful place to stay if you are visiting Wengen. The staff was so friendly and helpful - even making us a bagged breakfast on our day of departure since we were catching an early train. The room was clean and comfortable. The location is perfect if you are arriving by train - just a short walk down the hill from the station. It is easily assessable to the village and local hiking trails. A bonus is the wonderful restaurant on site where we had an amazing dinner and views of the "Alpine Glow" in the evening. Breakfast, which is included, was a wonderful and extensive buffet. I would highly recommend this wonderful hotel.
2022 年 7 月入住 2 晚
Therese Brunner 于 2022 年 7 月 20 日 的回复
Dear Claire With great pleasure, we read your lovely review of your stay in our hotel in Wengen. I appreciate your positive feedback about our hotel & dinner and our staff. We will pass it on to our team as well. Our goal is to make your stay as pleasant as possible. Sunny regards from Wengen Therese Brunner & Bären Team

8/10 还可以

Barbara L

2022 年 7 月入住 3 晚
Therese Brunner 于 2022 年 7 月 19 日 的回复
Thank you for the visit

10/10 超赞

Nathalie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great family run hotel with a fantastic balcony view and an excellent breakfast. All staff were very nice and professional.
2022 年 5 月入住 3 晚
Therese Brunner 于 2022 年 6 月 15 日 的回复
Thank you very much for the great review. We are very pleased that you enjoyed your stay with us. That you enjoyed the view from the balcony and the breakfast buffet. Kind regards from the whole Bären team

10/10 超赞

peter

2022 年 2 月入住 3 晚
Therese Brunner 于 2022 年 2 月 9 日 的回复
Vielen herzlichen Dank für Ihre tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Positives Feedback motiviert uns noch mehr, täglich das Beste für unsere Gäste zu geben. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns im Hotel Bären. Grüsse aus Wengen Therese and Willy Brunner & Bären-Team

8/10 还可以

Nick

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great View
Fantastic view from the balcony, excellent location a few minutes walk from the train station
2022 年 1 月入住 4 晚
Therese Brunner 于 2022 年 1 月 31 日 的回复
Dear Nick Thank you for your review. We are happy you liked the view from the balcony in the Room with the big windows.

10/10 超赞

Mrs Lora Jin Looi

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly and very helpful staff. Excellent cuisine and service. Clean and bright rooms, dining and lounging areas. Good views.
2022 年 1 月入住 7 晚
Therese Brunner 于 2022 年 1 月 20 日 的回复
Thank you for the visit and the great review. We are glad you did like the cuisine and the service and the room

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good hotel, friendly service, fabulous restaurant
I got a very warm welcome when I checked in. Often when I travel solo in Switzerland, I get landed with the least desirable restaurant table (in the middle, under the bright lights) and I was so thankful that the receptionist went out of her way to make sure I had a nice corner table. The restaurant was very good, with a good selection of local venison options. The breakfast choices were also good, including eggs, bacon, etc. I would have eaten there more nights if there was some kind of discount or prix fixe option for hotel guests. I did not want to eat there every night, so did not want the haft-board option. The room was comfortable and clean with a good view, although I was a bit self-conscious that the balcony of the room to my left could see into my room, and my bed. But that was a minor problem that could be addressed by closing the curtain.
2021 年 9 月入住 3 晚

10/10 超赞

Fernando

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muy buen servicio y amabilidad del personal
2021 年 9 月入住 3 晚
Therese Brunner 于 2021 年 9 月 30 日 的回复
Thank you for the visit and the great review. Kind regards The Bären Team

10/10 超赞

Christophe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 8 月入住 3 晚
Hotel Bären & Team 于 2021 年 8 月 16 日 的回复
Vielen Dank für die tolle Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat und Sie schöne Tage verbracht haben. Wir würden uns freuen sie auch in naher Zukunft wieder bei uns begrüssen zu dürfen. Freundliche Grüsse Hotel Bären & Team

10/10 超赞

Ayman

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
3 unforgettable nights
Baren hotel in Wengen area is a piece of heaven in earth. I am not sure where to start, thetmy have very wonderful outdoor play area, i myself enjoyed it, and a rabbit din next to it, 6 amazing rabbits, my kids spent hours feeding them. I took the challet room, it has 4 beds and fair balcony facing the alps, at night with a glass of wine, you won't renember any of your worries. Breakfast is magnificient, i asked for gluten free bread and i got it. They even have flax,shia and sun flower seeds. They are very close to the main shopping road, sports center and they provide transportation from station to hotel.
2021 年 8 月入住 3 晚
Therese Brunner 于 2021 年 8 月 14 日 的回复
Dear Rob R Thank you for taking time to write a review. We are pleased to hear that you enjoyed the CHalet Kleine Bär with the views onto the mountains and the variety of options at breakfast We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team

10/10 超赞

Iris

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Schönes, sauberes, helles Familienhotel
Wir waren nur eine Nacht da, aber der ganze Service und das Restaurant waren hervorragend. Schöne, helle, saubere Zimmer, gute Matratze… Einzig das Badezimmer Licht sollte vielleicht anders als an einer Schnur gesteuert werden können.
2021 年 8 月入住 1 晚
therese brunner 于 2021 年 9 月 21 日 的回复
Sehr geehrte Iris Besten Dank für Ihren Besuch und die tolle Bewertung.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Schön gelegen mit Blick auf Jungfrau. Zimmer hübsch, ZMorgä fein und Gastgeber sehr ftrundlich.
2021 年 6 月入住 1 晚
Hotel Bären 于 2021 年 6 月 16 日 的回复
Lieber Gast Herzlichen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie Ihren Aufenthalt bei uns genossen hahen. Freundliche Grüsse Hotel Bären Team

10/10 超赞

Rafael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Simply amazing.
This hotel is amazing! The staff is incredibly friendly and helpful, the restaurant is delicious and beautiful and the hotel is in a perfect location. The room was clean, fresh and had an amazing mountain view. I definitely want to come back.
2021 年 5 月入住 2 晚
Therese Brunner 于 2021 年 5 月 24 日 的回复
Dear Rafael We are very pleased to read your detailed fantastic review about the Restaurant and our hotel. A feedback like yours is the best reward we can get. We also aprreciate your nice words about our team. Our team is built up of happy, motivated, communicative and warm hearted hosts. Our philosophy is based on partnership and mutual trust. Our goal is to make your stay as pleasant as possible. And we always feel delighted to hear that you a had a wonderful time with us. We are looking forward to welcoming you soon again here in Wengen. Best regards Willy & Therese Brunner and the Bären-Team

10/10 超赞

Alex

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to spend the holidays!
Amazing place: clean, wide open view of the mountains, super friendly staff and excellent food.
2020 年 12 月入住 4 晚
Therese & Willy Brunner and THE Team 于 2021 年 1 月 5 日 的回复
Dear Alex Dear Thank you for taking time to write a review on tripadvisor. We are pleased to hear that you enjoyed your stay at Bären Hotel, that you appreciated our friendly service and the dinner& breakfast in Restaurant Bären. Looking forward to welcoming you soon again. Greets from Wengen

10/10 超赞

Jürgen

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 2 晚
Therese 于 2020 年 9 月 18 日 的回复
Besten Dank für Ihren Besuch und die Beweertung

8/10 还可以

Ivo

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Hotel Bären empfehlenswert
Herzlicher Empfang, Zimmer bzw. Haus "kleiner Bär" für 1 Übernachtung perfekt, Frühstück gut, beim check-in sowie check-out kann Gepäck deponiert werden während wir Skifahren waren. Preis/Leistung hat gepasst
2020 年 3 月入住 1 晚
Hotel Bären Team 于 2020 年 3 月 16 日 的回复
Lieber Ivo wir freuen uns sehr über Ihre tolle Bewertung und dass es Ihnen bei uns gefallen hat. Herzlichen Dank für Ihre netten Worte. Es ist immer schön, wenn unsere Gäste mit dem Service unseres Hauses zufrieden sind. Wir freuen uns jetzt schon auf Ihren nächsten Aufenthalt bei uns im Hotel Bären.Wir würden uns freuen, Sie schon bald wieder bei uns begrüssen zu dürfen. Herzliche Grüsse, Hotel Bären Therese & Willy Brunner i.A. M. Hühn

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to main cable car and train station. Great restaurant and staff.
2019 年 12 月入住 5 晚
reception 于 2020 年 1 月 7 日 的回复
Dear Guest, Thank you for your nice review. It makes us happy, when our guest are happy. We are looking froward to welcome you in the future again. Kind regards Hotel Bären & Team

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was a few minutes walk from the wengen station. The room was comfy and nice with a great view too. Breakfast was not bad and we had the half board on one of the nights which was good. Only point we were unhappy about was once when we went back to our room when it was being cleaned up, we noticed that one of our slipper was being used as a door stopper!! There was actually a door stopper there but she decided to use our Havaianas slipper instead which should not happen as it could have been spoilt by slotting it beneath the door.
2019 年 12 月入住 3 晚
Therese Brunner 于 2019 年 12 月 30 日 的回复
Dear guest Thanks for your rating. We're sorry about the Havana as a doorstop. We'll discuss it with our team to make sure it doesn't happen again. We would be happy to have another visit Kind regards Therese Brunner

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 10 月入住 3 晚
Therese Brunner 于 2019 年 10 月 16 日 的回复
Dear Guest Thank you for the grat rating.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 4 晚
Hotel Bären Team 于 2019 年 10 月 9 日 的回复
Dear guest Thank you very uch for the rating. We are looking forward to your next visit. Best regards.

10/10 超赞

Terra

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful stay!
We absolutely loved this place! The staff were extremely helpful and friendly. The view from the room was spectatcular. Very clean, comfortable. Excellent breakfast and dinner. We loved all the little touches that made it so comfortable and homey. Definitely stay here!
2019 年 9 月入住 2 晚
therese 于 2019 年 9 月 23 日 的回复
Thank you for taking time to write a review here, on expedia. We are pleased to hear that you enjoyed the rooms and also the breakfast and the dinner We are also happy to forward the compliments to our team. Looking forward to welcoming you soon again. Greets from Wengen Therese & Willy Brunner with THE Team

10/10 超赞

Matt

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 9 月入住 2 晚
Therese and Willy Brunner, i.A. Sabine Zwicky 于 2019 年 9 月 17 日 的回复
Thank you very much for your appraisal!

10/10 超赞

Darcy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay in Wengen
The hotel was good. Staff very nice and helpful. We stayed in the "Cozy" family room (4 single beds divided into 2 rooms with connecting door between). Worked great for my wife and I with our adult son and teenage daughter. Not a whole lot of room to move around as the beds took up most of the available space, but was OK because we spent most of our time out and about which is the reason to be in the Alps. Morning breakfast was good as well. If any negative, it was that our bedroom windows were eye level for people passing by on the walkway and road, which was less than ideal. However, overall a great place to stay and would gladly stay here again.
2019 年 8 月入住 1 晚
Karin Schild 于 2019 年 8 月 12 日 的回复
Dear Darcy, Thank you for the nice review. We are happy that you had a great time with us and could enjoy it. The window to the street is equipped with a light curtain to keep out the day's glances, we hope you have seen this. In the night it has the thicker night curtain. We would be pleased to welcome you in the future again with us. Kind regards Hotel Bären Therese & Willy Brunner i.A. Karin Schild

10/10 超赞

Shanna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 3 晚
Therese 于 2019 年 8 月 12 日 的回复
Thank you for the great rating. We hope to welcome you again in the future. Best regards Hotel Bären The Bären Team

10/10 超赞

Vincenzo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 2 晚
Hotel Bären 于 2019 年 7 月 23 日 的回复
Dear Vincenzo, Thank you for your great review. We' re glad you liked our place. We are looking forward to welcome you once again at our Hotel. Kind regards Hotel Bären & Team